YardMaster International Avaliações 

314
•
O TrustScore é 3.5 de um total de 5

3,3

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Avaliado com 3 de um total de 5 estrelas

Assembly manual to vague, an easier item numbering system used. The use of the pallet being supported by parts used from other types of shed misleading. labels missing of bags and parts. Door head cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Delivery was excellent. We put the 10x6 shed up in side the 12 hours that was mentioned but there was 3 of us not 2. Construction was straight forward once we identified all the parts, nothing was too... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Yardmaster make a very good shed at the price mark. They require no on going maintenance, they are aesthetically pleasing, weather and rodent proof. Easy and fast to assemble. The oldest yardmaster s... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Having put up a variety of sheds, wooden, plastic and metal this by far is the worst. The instructions are absolutely garbage. I’m a skilled professional heating engineer and a bit better than your av... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Materiais para Jardins
  2. também em
  3. Centro de Jardinagem

Escrito pela empresa

YardMaster International. Manufacturers of quality metal garden sheds & garages. Each has a guarantee of up to 15 years. Home delivery available.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

314 avaliações

5 estrelas
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3 estrelas
2 estrelas
1 estrela

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Respondeu a 69% das avaliações negativas

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3,3

Todas as avaliações

(314)

84 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

This review is based on the Yardmaster…

This review is based on the Yardmaster Garage 10ft x 17ft. The ordering and delivery side was very good, easy to order and only took 5 working days to delivery. Came in 3 boxes which was a little worrying to start, but everything was in the 3 boxes.
Putting together was probably the most frustrating thing we have ever had the pleasure in doing, hours and hours and hours with three people most of the time, you definitely could not do this by yourself or even just two of you for some sections. As other customers have said the directions are a nightmare, and a lot of the time you are just winging it and looking at the diagrams. When having to make more than one of most parts of the garage what they don't tell you is that you have to mirror parts, or some are right and some are left and this only come apparent when piecing everything together at the end like a very large 4D puzzle!!
Flimsy it is, which makes it very hard to stand and put together as it doesn't hold it's own!
Once altogether and straightened up and screwed to the ground it's more stable, but I wouldn't lean anything up against it!
The height is a major issue, my husband has taken the skin off his head twice now as the door and inside beams holding up the roof are only around 5'9" high not good when you are over 6' and the metal is very sharp.
As for it being water proof, definitely not. Water is coming in through the roof the sides and underneath it.
Would we recommend buying, no sorry, not unless you are training for the Krypton Factor!!

3 de novembro de 2026
Avaliação não solicitada
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Resposta da YardMaster International

Thank you for your detailed feedback. We are pleased to hear that the ordering and delivery process went smoothly, but we are also very sorry that the assembly process and finished product did not meet your expectations.

We appreciate your comments regarding the instructions, mirrored components and overall assembly difficulties. We will pass this feedback on to our product team for review.

We are also concerned to hear about the issues with the height, sharp edges and water ingress. This is certainly not the experience we want our customers to have.

Once again, we are sorry for the disappointment and appreciate you taking the time to share your experience.

Avaliado com 1 de um total de 5 estrelas

ABSOLUTE SHIT!!!

ABSOLUTE SHIT!!!! Wrong size panels, useless instructions. DO NOT BUY FROM THIS COMPANY

13 de outubro de 2026
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Resposta da YardMaster International

Thank you for your feedback. We are very sorry to hear about your experience and the frustration caused by receiving panels that you believe are the wrong size, along with difficulties following the assembly instructions.

This is certainly not the experience we want our customers to have. We would appreciate the opportunity to investigate this further and put things right where possible.

Please contact our customer service team with your order details so we can look into the issue and offer assistance.

Once again, we apologise for the disappointment.

Avaliado com 1 de um total de 5 estrelas

Yardmaster Shed 10x17

Shed 10 x 17 purchased it’s took about 10 hours upto now 2 of us and still got nothing standing.
You have to lay it all on the ground to make up this shed, instead of making a frame up and bolting the frame to the ground, adding ridges to make it all square and secure, you should then be able to stand up panels and screw them on frame. Not this shed. No No.
The pre holes are to big for 9 mm length screws , some just spin around on a low torque screw driver setting, some holes to big for heads on joints. Manual is not very good at all no end plans of top panel to roof.
Waited over 5 weeks for delivery.
To be honest it’s very very light weight on the internal side and bottom, top rails not like the photo shows. It would be better with self tapping screws with small hole or hex head screws with rubber seals.
I’m going to have to rivet in places and re screw all around panels as the small screws in Irish wind will pull out with vibration.
Heavier gauge c section needed it will put the price up but would be stronger. C section is less than 1.0 mm thick very flimsy shed.

30 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

Yard master 10x6 shed.

Delivery was excellent. We put the 10x6 shed up in side the 12 hours that was mentioned but there was 3 of us not 2. Construction was straight forward once we identified all the parts, nothing was too strenuous or heavy. Plenty of screws nuts bolts and washers. We had to drill 2 holes where we couldn't line them up but this was easy. Expected some roof leaks but there was only a couple easily sealed with silicon sealant. Shed looks marvellous, well pleased and glad I purchased it.

17 de outubro de 2026
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Resposta da YardMaster International

Thank you for taking the time to leave such a detailed review! We are delighted to hear that delivery went smoothly and that you found the assembly straightforward. It is great to know that you are pleased with the finished shed and that it is looking marvellous! We really appreciate your feedback and hope you enjoy your YardMaster shed for many years to come 😁😎

Avaliado com 1 de um total de 5 estrelas

Avoid Like The Plague

Disaster from start to finish. Shed arrived a totally different colour (taupe) from what was advertised. That threw the planning permission out the window as it no longer fitted the aesthetic of the surrounding buildings. Communications to the company were short and sweet, they didn't like what I had to say so they just ignored me. I see praise for individuals for customer service, only when it suits them. It took two (occasionally three) tradesmen three days to erect the shed which they claim two men can do in eight hours, not sure what planet that is happening on but it's not this one. The tiny fixings are a joke and structurally this is probably the most unstable I have ever seen. On a positive note I no longer have a planning permission problem as two weeks after completion the first strong wind that came along tore off the weak point at the door elevation, and the rest followed in less than a couple of hours despite attempts to shore it up (it just buckled) and it now lies in a corner of the garden waiting on the insurance assessor coming to see the damage...the good/bad news for him is there is nothing to see but a pile of metal sheeting which is gonna cost a fortune to get rid of. I don't normally write reviews unless I have something good to say but this needed saying and people need warned.

Amended to add after ready the 'reply'...you take customer complaint seriously? You spent all that time replying and it is a complete fabrication. YOU DO NOT HAVE ANY IMAGES OF THE SHED. At no point have I sent you any images so your reply is made up nonsense...shame on you. I employed two time served joiners to build the shed, they have a lot more knowledge than your average DIY'er. They told me how badly the holes lined up and how small the fixings were. I don't know why I'm bothering replying again because I can't believe you would fabricate such nonsense about photos that YOU DO NOT HAVE. The only photo I sent you was a close up of one of the "taupe" panels (your words from your email)...and one of your adverts to show how different they were...you are not selling the colour in said images, that's false advertising, no surprise give the other stuff you make up as you go along.

25 de agosto de 2026
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Resposta da YardMaster International

We are disappointed to read your review and regret that you feel so dissatisfied with your experience. However, we believe several aspects of your account require clarification.
Colour and planning permission: The shed supplied was in Stone Grey, one of our specified factory finishes. We appreciate that colour preferences and local planning considerations can be important, but it is the customer's responsibility to establish any necessary permissions or approvals before purchasing and proceeding with installation. We cannot accept responsibility for assumptions made about planning requirements or any separate arrangements with neighbours concerning the appearance of a property.
Communication: We strongly refute the suggestion that we simply ignored you. Our technical team made several attempts to contact you to discuss the issues raised and investigate the situation further, but unfortunately these attempts went unanswered. We cannot progress an investigation or provide technical assistance without the customer's engagement.
Assembly and structural failure: Our sheds are designed as DIY products and are supplied with detailed assembly instructions. Having reviewed the photographs, our technical team has concerns about the assembly of the shed, particularly the double sliding doors. The doors have adjustable height settings which must be correctly positioned to ensure they are properly engaged with the lower door track. From the photographs, we suspect that the doors may have been set too high, potentially leaving insufficient engagement with the lower track. This could have allowed strong winds to lift or push the bottom of the doors out of the track, creating additional internal pressure and forces on the framework, fixings and anchoring points.
Taking these factors into account, our technical assessment is that the damage appears consistent with the effects of severe weather, potentially compounded by incorrect door adjustment and assembly, and/or the doors being left open. We have not been provided with evidence establishing that the failure was caused by a manufacturing defect.
We take customer complaints seriously and make every effort to investigate concerns fairly. However, we must also distinguish between a product defect and damage arising from assembly, installation or external conditions.
We are sorry that your experience has been disappointing, but we believe it is important that prospective customers have the benefit of the full circumstances surrounding this incident

Avaliado com 1 de um total de 5 estrelas

We recently purchased a Yardmaster shed…

We recently purchased a Yardmaster shed at a significantly higher price than comparable sheds from other vendors. we expected superior materials, construction, finish, and overall durability.

We chose this shed largely because of its reputation for good quality and the positive customer reviews. However, after assembling and installing it in our backyard, we were disappointed to find that the actual quality did not meet those expectations. The materials and finish appeared poor, and the product did not reflect the standard we reasonably expected from a higher-priced shed.

The price difference is difficult to justify when the quality is comparable to, or worse than, less expensive alternatives on the market. Paying more should provide a clear improvement in quality and performance, but our experience did not demonstrate that value.

We ask that this feedback be taken seriously. Customers who pay a premium price should receive a product whose quality, durability, and finish clearly justify the additional cost.

2 de outubro de 2026
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Resposta da YardMaster International

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that the shed did not meet your expectations, particularly given the confidence you placed in our brand and the quality you anticipated.

We take comments regarding materials, finish and overall value very seriously. Our aim is always to provide products that meet our customers' expectations, and we are disappointed that this was not your experience.

Thank you again for your feedback, and please accept our apologies for the disappointment.

Avaliado com 5 de um total de 5 estrelas

My second Yardmaster shed

My second Yardmaster shed, only replaced after 20 years, very happy with this one too.
Strong shed and no need for me to ever paint it, highly recommend.

17 de outubro de 2026
Avaliação não solicitada
logotipo da YardMaster International

Resposta da YardMaster International

Thank you for your fantastic review and for choosing YardMaster again! It's great to hear your previous shed served you so well for 20 years and that you're just as happy with your new one. We really appreciate your recommendation and continued support!

Avaliado com 5 de um total de 5 estrelas

Yardmaster make a very good shed at the…

Yardmaster make a very good shed at the price mark. They require no on going maintenance, they are aesthetically pleasing, weather and rodent proof. Easy and fast to assemble.
The oldest yardmaster shed i own is almost forty years old and still serviceable. A very helpful company who go the extra mile for customer satisfaction. Buy with confidence.

19 de agosto de 2026
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Resposta da YardMaster International

Thank you for such a fantastic review and for your continued loyalty to YardMaster! It's wonderful to hear that your sheds have stood the test of time, with your oldest still going strong after almost 40 years. We really appreciate your kind words about our products and customer service. Thank you for recommending YardMaster and for choosing us time and time again!

Avaliado com 3 de um total de 5 estrelas

Assembly manual to vague

Assembly manual to vague, an easier item numbering system used. The use of the pallet being supported by parts used from other types of shed misleading. labels missing of bags and parts. Door head clearance dangerous needs another six inches. Two person assembly for 13ft x 10 ft, to put roof on it needed four person lift. Base rails design encourages wet floor seal to base.

18 de agosto de 2026
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Resposta da YardMaster International

Thank you for taking the time to share your feedback. We are sorry to hear that aspects of the assembly process proved frustrating. We appreciate your comments regarding the instruction manual, parts identification, door clearance and base rail design, and will pass these on to our product team for review. Your feedback is valuable in helping us improve both our products and customer experience.

Avaliado com 4 de um total de 5 estrelas

Shed replacement

Good Value for money and robust construction , last shed lasted 47 years. Friarly easy to assemble instructions could be more detailed and some items especially packages of screws etc not identified.

28 de setembro de 2026
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Resposta da YardMaster International

Thank you for your lovely review and for choosing YardMaster! It is fantastic to hear your previous shed lasted an impressive 47 years. We are pleased that you are happy with the value and robust construction of your new shed. We also appreciate your feedback regarding the instructions and parts labelling, which we will pass on to our team as we continually look for ways to improve. Thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Very good and easy to deal with,lady on…

Very good and easy to deal with,lady on telephone was very knowledgeable.

28 de setembro de 2026
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Resposta da YardMaster International

Thank you for your lovely review! We are delighted to hear you found us easy to deal with and that our team was able to provide helpful and knowledgeable advice. We will be sure to pass on your kind comments. Thanks for choosing YardMaster!

Avaliado com 1 de um total de 5 estrelas

Feedback on the Quality and Price of…

Feedback on the Quality and Price of the Yardmaster Shed

We recently purchased a Yardmaster shed, and we expected a much higher standard of quality given its price. Compared with similar sheds offered by other vendors, the Yardmaster shed was significantly more expensive.

One of the main reasons we chose this shed was its reputation for good quality and the positive customer reviews we had read. Unfortunately, when we assembled and installed it in our backyard, the actual quality was disappointing and did not meet our expectations.

Considering the higher price we paid, we expected better materials, a better finish, and an overall higher standard of quality. However, our experience has not justified the additional cost compared with other sheds available on the market.

We hope this feedback will be taken seriously, as customers paying a premium price should receive a product that reflects that price in terms of quality and durability.

15 de outubro de 2026
Avaliação não solicitada
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Resposta da YardMaster International

Thank you for sharing your feedback again. We are very sorry to hear that the shed did not meet your expectations, particularly given the confidence you placed in our brand and the quality you anticipated.

As mentioned in our earlier response to your first review, we take comments regarding materials, finish and overall value very seriously. Our aim is to provide products that offer good quality and value for money, and we are disappointed that your experience fell short.

Thank you again for your feedback, and please accept our apologies for the disappointment.

Avaliado com 2 de um total de 5 estrelas

Terrible couriers

It would have been 4 or 5 stars but the delivery company they use are very bad stating that my shed was out for delivery 4 days in a row but on 4th day they only delivered the shed base I ordered to go with the shed .
The shed was delivered on the 5th day in a very badly damaged box and after phoning yardmaster for a list of parts and instructions which they emailed to me straight away I was able to check what was missing i found out the very large bag of nuts,bolts and all the small parts were missing. As it was late on Friday evening by the time I had done this I had to wait until Monday morning to speak to yardmasters again and they sent all the missing parts which arrived the next day.
So I would give yardmasters 5 stars but DX logistics 0 stars even having phoned their help several times and then trying their direct line to their local depot which keeps you on hold for 20 minutes then cuts you of and i tried this several times. When you read DX logistics reviews nobody has given them a good review.
I think yardmasters should find a different courier for their goods.
P.s when the driver delivered my shed the only undamaged parcel on the van was a couple of bundles of tyres which would have been difficult to damage anyway.

2 de setembro de 2026
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Resposta da YardMaster International

Thank you for taking the time to share your experience. We are very sorry for the frustration caused by the repeated delivery delays and the condition in which your shed arrived. We understand how disappointing this must have been. We are pleased our customer service team was able to respond quickly and get the missing parts sent out to you. We take your comments regarding the courier very seriously and will pass on your feedback to our delivery team. We really appreciate your patience and apologise again for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Bought two slight issues with the…

Bought two slight issues with the instructions but the sheds are great really happy and delovery was very quick.

15 de setembro de 2026
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Resposta da YardMaster International

Thank you for your great review and for choosing YardMaster! We are delighted to hear that you are really happy with the sheds and that your delivery arrived quickly.

We are sorry to hear you experienced a few issues with the instructions, but we really appreciate you sharing this feedback with us. We are always looking for ways to improve the assembly experience for our customers.

Thank you again for your support and for choosing YardMaster. We hope you enjoy your sheds for many years to come!

Avaliado com 4 de um total de 5 estrelas

Good all round service

Simple online process, great price and value for money. Good service/communications re expected delivery and easy to track delivery.

14 de setembro de 2026
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Resposta da YardMaster International

Thank you for your excellent review! We are delighted to hear that you found the online ordering process simple and straightforward, and that you were happy with the price and value for money.

It is also great to hear that our delivery communications were clear and that you found the tracking service easy to use. We really appreciate your feedback and are pleased that your experience with YardMaster was a positive one.

Thank you for choosing YardMaster, and we hope you enjoy your shed for many years to come!

Avaliado com 5 de um total de 5 estrelas

Good shed ,have bought a couple of…

Good shed ,have bought a couple of these sheds before,took a bit of time to assemble,

14 de setembro de 2026
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Resposta da YardMaster International

Thank you for your review and for choosing YardMaster again! We are pleased to hear you are happy with the shed. We appreciate your feedback regarding the assembly time and hope you enjoy your new shed for many years to come!

Avaliado com 1 de um total de 5 estrelas

Shed components didn't fit and the whole structure was smaller than advertised

I bought this shed through Buy Sheds Direct at the beginning of August, only learning later that it was coming from Northern Ireland. Delivery was 3 weeks after my payment and, upon opening the components, it was discovered by my workmen that the parts did not fit together and the shed was smaller than advertised and ordered. Owing to the long delay in responses from Buy Sheds Direct Yardmaster refused to acknowledge their error and to collect the unusable components.

27 de setembro de 2026
Avaliação não solicitada
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Resposta da YardMaster International

We are very sorry to hear about your experience and appreciate how frustrating this situation must have been. We take all reports of incorrect or missing components very seriously and are disappointed to hear that the shed did not meet your expectations. We would like to look into this matter further, including the concerns regarding the dimensions, compatibility of the parts and collection arrangements. Please contact our customer service team directly with your order details so we can investigate and work towards a resolution.

Avaliado com 5 de um total de 5 estrelas

Great service and quick response to…

Great service and quick response to missing part and delivery was quick

11 de setembro de 2026
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Resposta da YardMaster International

Thank you for your lovely review! We are pleased to hear our team resolved the issue with the missing part quickly and that delivery was prompt. We really appreciate your feedback and support!

Avaliado com 5 de um total de 5 estrelas

Original replacement products received

Original replacement products received

30 de julho de 2026
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Resposta da YardMaster International

Thank you for your review! We are glad to hear you received your original replacement products. We appreciate your support and hope you enjoy your YardMaster product!

Avaliado com 5 de um total de 5 estrelas

YardMaster Castleton

YardMaster Castleton 6x7 from Argos, despite reviews of some others, we actually found it an easy process to construct with 2 of us and an electric screwdriver with magnetic bits. I spent the previous weekend familiarising myself with the fixings, the build process and instructions and everything went very well ... ALTHOUGH it took us two days from "box to closing the doors" ... I was sceptical though prebuild, but I'm very impressed with it's sturdiness and quality once built. If you are a capable DIY-er with a can do attitude, you'll have no problem at all.
100% recommended 👌 👍

12 de setembro de 2026
Avaliação não solicitada
logotipo da YardMaster International

Resposta da YardMaster International

Thank you so much for your fantastic and detailed review! We are delighted to hear that you found the YardMaster Castleton 6ft x 7ft Metal Shed straightforward to assemble and that your preparation paid off.

It’s especially great to hear that you were impressed with the sturdiness and quality once built. We really appreciate your helpful advice for other DIYers and your 100% recommendation!

Thank you for choosing YardMaster, and we hope you enjoy your Castleton for many years to come!

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