YOTEL Avaliações 

81
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

J’ai passé un très bon séjour à l’hôtel Yotel de New York. Le personnel est très agréable, l’hôtel est sympa, la cabine dans laquelle j’étais était sympa, lit confortable, équipée (sèche cheveux, f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Just stayed in Edinburgh hotel - hated the whole experience! The rooms feel like you are staying in hospital - far too clinical and sterile! We paid extra for breakfast on our last morning and then re... Ver mais

Avaliado com 1 de um total de 5 estrelas

Concordo con gli altri recensori: pessima esperienza. Hotel molto costoso rispetto al servizio che offre. Noi abbiamo soggiornato ad Edimburgo a febbraio per lavoro e sistema di aria condizionata ingo... Ver mais

Avaliado com 1 de um total de 5 estrelas

£300 for a night in Edinburgh enforced as storm damage closed the train line. Yodel has small but clean rooms but not even tea or coffee making facilities. Clearly they think they are justified to cha... Ver mais

Detalhes da empresa

  1. Hotel
  2. Aluguel de espaços para conferências e reuniões
  3. Restaurante

Informação fornecida por fontes externas variadas

YOTEL is an innovative hotel group headquartered in London and with hotels located in New York- Manhattan, London Gatwick South Terminal, London Heathrow Terminal 4, and Amsterdam Schiphol Airport. Guests can stay in smartly designed 'cabins' offering all of the luxuries and comfort an international traveller needs in a smaller space.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

81 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(81)

10 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Our whole floor smelt like weed the…

Our whole floor smelt like weed the entire time we stayed here. While we were staying there housekeeping took a blanket that was on the bed. When we asked were it went we were not helped very well, and told it was mistaked for sheets. This would not have made sense why they would have changed our sheets on a random day and taken Our blanket that was on the bed?

25 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stayed in YOTEL Edinburgh

Stayed in YOTEL Edinburgh, my room was lovely and big. It was the perfect temperature and really clean. The bed was really comfy.
Had a cocktail in the bar downstairs which was lovely and also visited the gym.
Reception staff were friendly and the breakfast was good. Would stay again.

6 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Yotel Ámsterdam

No es un mal hotel. Tiene cama reclinable, por lo que si padeces de alguna enfermedad te puede venir bien. El precio es un poco caro para lo que es, pero Ámsterdam es una ciudad cara. No hay escobilla en el váter. La separación que hay entre el dormitorio y el baño es una fina capa de metacrilato, por lo que los sonidos procedentes de él son completamente audibles.
Personalmente creo que es una buena opción para una pareja que vaya de visita o como hotel para viaje de negocios, pero si vas a estar un tiempo más largo, búscate otra cosa cerca del aeropuerto.
Este hotel tampoco está cerca del centro, o vas en bici o prepárata para caminar 25 minutos hasta llegar a la estación central.
Le pongo 4 estrellas por ser majo, pero en realidad le podría 3

28 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Yotel Shoreditch

When staying at the Yotel Shoreditch, double check if the door to your room is working. We've discovered that our room didn't actually lock, so anyone could've waltzed in during the day or even when we were at sleep at night.

Raised the issue with staff, who promised an immediate repair, so we left our belongings in the room for the day. When we returned in the evening, the lock was still not repaired and a different member of staff shared that no maintenance ticket had been raised.

Customer service continues to ignore requests for a refund...

Ps. the Yotel Shoreditch is not in Shoreditch, but in Bethnal Green.

22 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stayed at Yotel Shoreditch.

Stayed at Yotel Shoreditch.
The hotel charged us twice for our stay, tried to tell me that the first charge was a hold and hadn’t left my account - then when I proved with my bank statement that it had, told me there was nothing they could do except leave a message for the booking team, promising me I would be refunded the next working day.
I still have no refund and this happened a week ago tomorrow. My emails are being ignored. At this point they have straight up stolen our money.

13 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful housekeeping manager and…

Awful housekeeping manager and supervisors, so abusive, discriminative, and they never hear workers problem ( specially the manager called “Aga” )
The hotel itself is a great place, the girls working there as well, manager Aga has her favourites group of people which are” polish” All of them and they are cover for her. The rest of them are Latin girls who do not speak English and for that reason those supervisors and the manager abuse them with plenty of work and her people are always smoking and doing absolutely nothing outside.

24 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I stayed there with a friend last…

I stayed there with a friend last night,do not waste your money here,we were constantly harassed with the fat bouncer non stop,where are you going ,what room are you in,he thinks he’s some kind of a hard man,when in reality he’s an overweight nosey bstrd,ruined my stay,how dare I be out at midnight on a Friday night

14 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Good location-beware of the hidden charges

Yotel NYC is situated in a good location. It is near to Times Square, Penn Station and the Port Authority bus terminal. There are plenty of places to eat close by and there is something for every palate. On Saturdays during the summer there is a farmer’s market just around the corner on 43rd Street.
The breakfast in Yotel is not good. It is very overpriced and tea/coffee is charged for separately.
Be very careful when if you are booking your hotel as you may be charged for facilities when you check in. In our case this charge was an extra $43 per night. We stayed 5 nights so this was a very expensive extra charge. This charge is meant to cover your Wi-Fi, smart tv and ice machines etc. The smart tv in our room was not working and it took 3 days to get it fixed. There is meant to be ice available on every floor and it is only available on some.
The bathroom/toilet is separated from the bedroom only by the shower glass.
The reception staff were not very helpful and were quite standoffish. In contrast, the staff in the foyer at the self checkin/out were very helpful.
Overall I would stay in the same area and possibly the same hotel but I would be aware of the hotel’s many deficits.

1 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute crooks

Booked the wrong week in error, yes thats my fault but I contacted them less than a minute later and asked them to move and they wouldn't move.

Worse than that, they then tried to charge me more than the cost of the correct week as an 'amendment fee' to move the booking.

That's out and out profiteering and I wouldn't recommend them to anyone.

6 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Yotel, Glasgow, Central Station

Hi there, sadly we would not stay again as our night was very interrupted by drunk people trying to get into our room at 4am. We could not sleep after that. Breakfast was very much a let down as food was very cold, which surprised us as our evening meal was lovely. I would like to thank the two young ladies who were at the restaurant tills on Saturday evening (one with possibly a Polish accent and a lovely Asian looking young lady) as they were very accommodating and approachable. The lady at the ground floor desk on Sunday morning seemed completely disinterested. Room 621 Saturday 13th to Sunday 14th May 2023 name of Stevenson.

13 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

YOTEL deansgate Manchester

We stayed in the Manchester YOTEL and it was brilliant, clean and a really modern room, the bar downstairs was really classy and great food, if we visit Manchester again this is where we will be staying.

5 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super hôtel !

J’ai passé un très bon séjour à l’hôtel Yotel de New York.
Le personnel est très agréable, l’hôtel est sympa, la cabine dans laquelle j’étais était sympa, lit confortable, équipée (sèche cheveux, fer et table à repasser) gel douche shampoing, ménage fait quotidiennement avec changement des draps de bain.
J’ai vraiment apprécié mon séjour dans cet hôtel et je reviendrai certainement !
Merci à toute l’équipe et surtout l’un des agents de sécurité dont je ne connais pas le nom qui était toujours souriant.

12 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

yotel hotel Edinburgh … I will be back

Stayed at the yotel hotel Edinburgh could not say enough good about this hotel it has hot the nail on the head with functionality and quirky and fun and great location and great service all on the head. Just book it.

24 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I had stayed one week on business trip

I had stayed one week on business trip. The hotel charged twice mistakenly. But it was nightmare to chase them . They didn’t sorted the issue . I am still chasing them . I never book this hotel again . The room was too dark to work . Very small room and no desk and chair to work . It is not suitable for people for business trip .

17 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yotel gatwick

Yotel gatwick

We stayed here in sept 2022 on our way to pastures warmer and it was great. Hubby is disabled so the wet room is excellent. Customer service amazing order a drink on your tv and go and collect it from reception. Only downside was an early flight with special assistance so no lay in. I know everyone lives by their means be it hotels meals parking but for us it was perfect in every way.

31 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Way too expensive for what it is

TV that didn't work, 'convenient' parking which was actually a 10 minute walk away and ludicrously expensive, and a breakfast service which doesn't start until 8am - definitely not worth the £221 price, (plus the £30 parking!), so no, I won't be staying again and I recommend you don't either unless you have very deep pockets and don't mind brunch!

10 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

YOTEL NEW YORK STOLE MY MONEY - AVOID

DO NOT STAY HERE UNDER ANY CIRCUMSTANCES - THEY HAVE STOLEN MY MONEY. After pre-paying for a room and occurring no more costs throughout my stay, I was charged over £800 without explanation. YOTEL have been ignoring my calls, emails and communication and I have yet to be refunded nearly 2 months later. AVOID - THIEVES

9 de setembro de 2022
Avaliação não solicitada

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