Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais
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Veja o que dizem as avaliações
I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais
A empresa respondeu
Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais
A empresa respondeu
What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais
Detalhes da empresa
Escrito pela empresa
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Informações de contato
Estados Unidos
- www.yvesrocherusa.com
4,7
Excelente
177 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was under the assumption that it…
I was under the assumption that it wasn’t so sparkling on your skin but it is. Doesn’t give much of a glow. Dissatisfaction in product.
1 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Kathy,
Thank you for your feedback. We are sorry to hear the product did not meet your expectations.
Your comments are important to us and will be shared with our team as we continue to improve our products.
This is my loveliest company in the…
This is my loveliest company in the world! I am so happy to use all things for my family! I am as member 7 years already. You are the best!
29 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Yuliia,
Thank you so much for your wonderful message and for being with us for the past 7 years. We are truly honored to be part of your family’s routine.
Your support means so much to us.
Quality
Quality, Efficiency, and Great Customer Service/Support equates to a Wonderful Experience and a Return Customer. Thank You!!!! 💕
20 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi,
Thank you so much for your wonderful feedback. We are delighted to hear you had such a positive experience and that our products and service met your expectations.
We truly appreciate your support and look forward to welcoming you again.
This product SMELLS AMAZING
This product SMELLS AMAZING. And it left my hair super shiny
22 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Pam,
Thank you for your lovely feedback. We are so happy to hear you enjoy the scent and that it leaves your hair shiny.
We truly appreciate your support.
Yves Rocher has been a dependable…
Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wonderful things they have for skincare, body, hair and makeup. You won’t be disappointed. And if you require customer service for any reason, they provide all the help you need!
18 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Susan,
Thank you so much for your wonderful and loyal support over the years. We are delighted to hear how much you enjoy our products and fragrances across all categories.
It truly means a lot to know you can rely on us and our customer service.
Stuff is awesome
Stuff is awesome. Shipping is quick. They stopped sending free samples though, hence the 4 stars instead of 5.
15 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Kamala,
Thank you for your feedback. We are glad you enjoy our products and fast shipping. We also appreciate your comment about samples and will share it with our team.
Order todayEasy ordering and fast delivery
Easy ordering and fast delivery
10 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Adrienne,
Thank you for your feedback. We are glad to hear your experience was easy and that your order arrived quickly.
We truly appreciate your support.
Easy site to shop
Easy site to shop. Shipping is fast and products are well packaged and the packaging itself is attractive.
I have used these products for years and have had no complaints at all with them. Highly recommend.
7 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Brenda,
Thank you for your kind words and for your loyalty over the years. We are delighted to hear you enjoy both our products and the overall shopping experience.
Your recommendation means a lot to us.
My wife has been using Yves Rocher…
My wife has been using Yves Rocher since the 90's and LOVES their products - and can't give enough stars. From make up to body, skin and hair care - all of it is just amazing - and consistent. She will always be a customer..and she always looks and smells amazing.
15 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Don,
Thank you for sharing this wonderful feedback. We are so happy to hear your wife has been enjoying our products for so many years.
Your support and loyalty truly mean a lot to us.
I love Ives Rocher products
I love Ives Rocher products, been using them for decades! Shipping was super fast too!
14 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi,
Thank you for your kind words and for being with us for so many years. We are glad to hear you enjoy our products and that your order arrived quickly.
We truly appreciate your loyalty.
The products came quickly but...
The products came quickly. However, one of my items is missing, It is not on my packing slip nor is it showing in my original order on the web site,
An explanation would be nice,
9 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi,
Thank you for your feedback and we are sorry for the confusion regarding your order.
Our team will reach out to you directly to review your order details and provide a clear explanation, as well as resolve this for you as quickly as possible.
I was member of this company many years…
I was member of this company many years ago and than i tried to use many different products.
Nothing works for me better than a Yves Rocher.
Thank you for great experience.
11 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Loretta,
Thank you for your lovely message. We are so happy to hear that our products continue to meet your expectations after all these years.
Your loyalty truly means a lot to us.
Easy ordering and delivery in a timely…
Easy ordering and delivery in a timely manner . Quality products
7 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Amy,
Thank you for your kind feedback. We are glad to hear your experience was smooth and that you are enjoying the quality of our products.
Their products are phenomenal
Their products are phenomenal, marked excellent on Yuka app. The Manoi is heavenly.
8 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Renee,
Thank you for your lovely feedback. We are so happy to hear you enjoy our products and that the Monoi is a favorite.
We truly appreciate your support.
I love the smell but it seems to be…
I love the smell but it seems to be stuck in the bottle and I shook it and shook it but still is like firm like jello.
8 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Michele,
Thank you for your feedback. We are sorry to hear about this issue with your product.
Our team will reach out to you privately to assist you and find a solution.
I am pleased with the response to my…
I am pleased with the response to my order. I am hoping to place another order soon so will be able to respond more later....
3 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Elaine,
Thank you for your feedback. We are glad to hear you were satisfied with your recent experience and look forward to your next order.
Leaves my skin feeling so soft
Leaves my skin feeling so soft! Best after showering.
2 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Barbara,
Thank you for your kind words. We are so happy to hear your skin feels soft and that you enjoy using the product after your shower.
the products are great
the products are great and arrived quickly.
30 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Lilly,
Thank you for your feedback. We are glad to hear you are enjoying the products and that your order arrived quickly.
Body Lotion
Great experience the delivery was really fast and my products were packaged quite nicely
Love shopping on line with this company because the scents of everything I’ve purchased are amazing and I would definitely recommend this company
1 de abril de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Sherry,
Thank you for your wonderful feedback. We are so happy to hear you enjoy the scents and that your experience with delivery and packaging was a positive one.
We truly appreciate your recommendation.
The fragrance is amazing and all the…
The fragrance is amazing and all the products are natural, So I don’t have to worry about putting something on my body that is pollutive. Thank you so much for an awesome product.
30 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Coco,
Thank you for your kind words. We are delighted to hear you enjoy the fragrance and the natural qualities of our products.
Your feedback means a lot to us.
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