Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais
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Veja o que dizem as avaliações
I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais
A empresa respondeu
Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais
A empresa respondeu
What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais
Detalhes da empresa
Escrito pela empresa
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Informações de contato
Estados Unidos
- www.yvesrocherusa.com
4,7
Excelente
177 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My sincere thanks go to the company…My sincere thanks go to the company employee who helped me track my package and was happy to assist in resolving any issues, should they have arisen.
My sincere thanks go to the company employee who helped me track my package and was happy to assist in resolving any issues, should they have arisen. I have been using this company's products for over 30 years, purchasing their creams and perfumes both in France and while living in other countries.
25 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Natalia,
Thank you so much for your kind words and for your incredible loyalty over the years. We are delighted to hear that our team could assist you and make your experience a positive one.
It truly means a lot to us that you have trusted our products for over 30 years.
Simple, Natural Glow — Yves Rocher Delivered
I recently tried a few Yves Rocher products and I’m really happy with them. The hair shine vinegar was my favorite — it actually made my hair look noticeably shinier and feel super smooth without weighing it down. Overall, everything felt natural and easy to use. Definitely a great find!
25 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Eytan,
Thank you for your lovely feedback. We are so happy to hear you enjoyed the products, especially the hair shine vinegar. It is great to know it made such a difference for your hair.
We truly appreciate your support.
I think your Company’s been more than…
I think your Company’s been more than fair with my situation and the communication is absolutely phenomenal. I have to say very prompt very respectful and helpful.
25 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Fran,
Thank you for your kind words. We are really pleased to hear that our team was able to support you with prompt and respectful communication.
Your feedback means a lot to us.
Super fast shipping
Super fast shipping
Body washes i ordered smell wonderful
Repairing shampoo is fabulous
21 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Pam,
Thank you for your feedback. We are glad to hear your order arrived quickly and that you are enjoying the scents and the shampoo.
We truly appreciate your support.
Great Experience
I have had several experiences and they have all been good. Customer service has addressed all of my concerns, instantly. They are a really good company to woek with.
22 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Donna,
Thank you so much for your kind words. We are really happy to hear that each of your experiences has been a positive one and that our team could assist you quickly. It means a lot to us.
Products are wonderful
Products are wonderful. My husband and I use a lot of your products and love them
10 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Sonja,
Thank you so much for your kind words. We are delighted that both you and your husband enjoy our products. Your loyalty means a lot to us.
Excellent products
Arrived very quickly and products were securely packaged. I tried the shampoo, conditioner and the vinegar rinse and my hair loved it. It very soft and shiny. Trying the mask next.
11 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Tina,
We are so happy to hear your hair is loving the products. Soft and shiny is exactly what we aim for. Enjoy trying the mask as well.
Products are awesome!
I love the products and its very easy to place an order online. Then with each order you get coupons for next order which helps a lot.
9 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Vicki,
Thank you for your lovely feedback. We are glad you enjoy both our products and the online experience. Happy to hear the offers are helpful too.
I am a senior woman
I am a senior woman. I am also a skin care professional. I have been buying and using Yves Rocher for the last 25 years. I am caucasion and i have dry skin. These products are excellent and I highly recommend ! Thank you, Yves Rocher.
6 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi April,
Thank you for your incredible loyalty over the years. It truly means a lot coming from a skincare professional. We are so glad our products continue to meet your expectations.
Great products and great price
Great products and great price! Thank you!
2 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Judy,
Thank you for your kind words. We are happy you are enjoying both the quality and the value of our products.
Great product
Great product, fast shipping and reasonable price.
2 de março de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Ellen,
Thank you for your feedback. We are glad you enjoyed the product, fast delivery, and value.
Love Yves Rocher, But Bring Back the Original Goodness!
Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recently went the website to get my favs, but sadly many of my beloved items have been discontinued. Please bring back the Pur Menthe, Hydra Veg moisturizers and Raspberry & Peppermint line of products!
Thanks!
Signed, a long time, repeat customer ♡
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Alex,
Thank you for your continued support and for sharing your favorites with us. We truly appreciate your feedback regarding discontinued products and will pass it along to our team.
I've been a customer for many years
I've been a customer for many years, back even when they still sold makeup products. Everything they offer is well tested and very high quality.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Peggy,
Thank you for being with us for so many years. Your trust in our products means a great deal to us.
I have tried the Calming Spray at night…
I have tried the Calming Spray at night before bed and I believe it has helping me relax better. Tonight I will try the oil on my chest and feet.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Cynthia,
Thank you for sharing your experience. We are glad to hear the calming spray is helping you relax. Enjoy trying the oil as well.
Great products not so great shipping rates
I love the products and have been a customer for over 20 years.
I am not happy about the $11 flat shipping. That is hefty and discourages customers from ordering
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi,
Thank you for your loyalty over the years. We appreciate your feedback regarding shipping costs and will make sure it is shared with our team.
Raspberry Vinegar
Love using the Raspberry Vinegar for my hair! It feels softer and lighter after use and it smells soooo good!!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Laura,
We are so happy to hear you love the Raspberry Vinegar. Soft, light hair and a great scent is exactly what we aim for.
The product is great
The product is great, my hair is soft and shiny. Came quickly.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Marcia,
Thank you for your feedback. We are glad your hair feels soft and shiny and that your order arrived quickly.
The products are excellent quality and…
The products are excellent quality and the site navigation is good. I would love to view all of the products available online.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Gina,
Thank you for your feedback. We are glad you enjoy the quality of our products and the website experience. We appreciate your suggestion and will share it with our team.
excellent product
excellent product, with proved results. a little expensive we will appreciate better discounts twice per year or something like that. Thanks for your service.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi David,
Thank you for your feedback. We are happy to hear you are seeing great results. We also appreciate your suggestion regarding promotions and will pass it along
I like every product I have purchased
I like every product I have purchased. They work well and no heavy fragrances.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Janet,
Thank you for your kind words. We are glad you enjoy the effectiveness of our products and their light fragrances.
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