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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give 0 I would, I can’t exaggerate enough to NOT order from here. Claims there’s been delivery attempts on the tracking however CCTV on the address CLEARLY shows nobody even came near the... Ver mais

Avaliado com 2 de um total de 5 estrelas

Yanwen suport fake tracking, that is the bigges issue with that company. Their website updates a package movement that is not real. Often the last tracking is package leaving the country to destinat... Ver mais

Avaliado com 1 de um total de 5 estrelas

The absolute worst! The customer service is nob-existent. The only way to "contact" is an email address and they just ignore everything. Their delivery drivers blatantly LIE and refuse to delive... Ver mais

Avaliado com 1 de um total de 5 estrelas

Items sold thru Walmart but cannot be returned to Walmart. Items are priced low and the quality is appropriate to that price. Shipping is longer than almost any regional distributor. So if you order b... Ver mais

Detalhes da empresa


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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1,4

Todas as avaliações

(92)

49 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

someone was home so why the failed delivery....

If I could give Zero stars I would.
I have a parcel which was supposed to be deliver Friday but didnt, and Amazon has advise there was a delay. Ok fine it would work out better as someone was home yesterday but no delivery... when I checked the Amazon App, it said that my Delivery was being returned to sender. I was like what... :-( so I checked the courier website and low and behold, it said it attempted delivery but failed due no safe place to leave... WTF???? someone was home... so they were able to delivery it fine. not sure about these couriers these days. poor customer and delivery service. we will see if they will reply to my email about this.

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Delivered to the wrong address and…

Delivered to the wrong address and didn't take responsibility for it.

I reached out to "customer service" and all they did is tell me the "driver team had been informed". No follow up email, just asked me to trust they would deliver on their promise.

2 days later I receive this email:

"hi
​Could you please provide a picture of your doorstep so that we can verify the issue
The address I saw in the system is:(my correct address) the address you gave me in the email is:(my correct address)

They are same,So the driver didn't deliver to the wrong address."

Days later I found my package at the WRONG address. Fortunately the other building saved it for me, but they DID deliver to the wrong address...

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammy Shipping

I purchased from Temu, and it has been 8 days with no tracking updates. It just says still in the warehouse. At first, they replied and said it was due to high-volume orders. After that, they quit responding, even when the bot said it was getting a rep. They are not trustworthy and take things they can't deliver. It is like the warehouse is in chaos.

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible Horrible Horrible!!!

Horrible Horrible Horrible!!!
Package not delivered, phone number disconnected. How could Temu use their service! Highly disappointed!!! If I could give no stars I would!!!

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is by far the most incompetent…

This is by far the most incompetent company i have ever been in contact with they should be put out of buisness they need to hire less stupid and lazy people. They misdelivered 5 of my orders even when i talked to them 1 week before delivery yeah sombody needs to put this conpany out of everybodies misery.

7 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is the worst courier I've ever had the misfortune of having to receive my packages from. Terrible. Delivery drivers leave packages where people can steal them instead of bringing them to our door

This is the worst courier I've ever had the misfortune of having to wait on. They are very delayed in shipping and their delivery people suck. They keep leaving my packages in the lobby of my building. I've messaged them many times asking them to bring to my apt door but they don't. My packages keep being stolen as a result of them leaving my packages in the lobby. I never want them delivering to me. China should investigate this courier and also the U. S. Their drivers are very careless. I hate giving them one star. They should be getting ZERO stars.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My Temu package was handled and…

My Temu package was handled and "delivered" by them. However, I never saw the package in the delivered address (apartment mailroom) following the photo instructions. When I tried to contact them, I kindly provided my address for them to check, but I left a typo in unit number. They caught this typo and kept saying because I left the wrong address and it's my fault. Even I clarified they still said I should change my address in system. It doesn't matter which unit it is as long as it's the mailroom of my apartment.
The communication was so bad with poor understanding. The customer service kept shirking responsibility.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely appealing

Absolutely appealing. They have lied 4 days in a row saying they tried to deliver. We have cameras everywhere and no sign of a person trying to deliver. I paid a lot of extra money to have it delivered on time and I still don't have it. I called their number and no one spoke English. I emailed many times without response.

16 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Where is my order

First they said my order was shipped on Oct 15th.It is my packer sweatshirt that I have been waiting still for my order.i want my money back & I will order from someone else.this frt company & business is terrible I have never used them & never will again.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

horrable company that dosent answer…

horrable company that dosent answer emails nor admits to delivery mistakes enen though shown proof of bad delivery do not use this company you will have a hard time getting answers if you get answers at all 39 days of emails with no reply back just horrable

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tracker does not update, do not reply to emails & none of their phone numbers work.

I have recently ordered 2 items via 2 different UK websites (I am in HK). Both companies informed me my package was on its way with Yanwen.
The first took 3 weeks to arrive. In HK it was transferred to SF Express. Yanwen did not inform me & I only found out because I have an account with SF Express.
My second package still has not arrived & the tracking system does not update. It says picked up 19 Oct in China. It is now 3rd Nov.
Yanwen do not respond to emails & none of their phone numbers work.

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Delivered to Wrong Address Twice

I've ordered TWICE from Printblur and they uses Yanwen Express. BOTH TIMES, they sent the packages to the WRONG ADDRESS! After I spoke to customer service the first time they STILL got it wrong. I don't know what is going on but ZERO STARS.

22 de outubro de 2025
Avaliação não solicitada

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