Wyndham Hotels & Resorts Avaliações 

296
•
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I've learned that Wyndham has expanded its umbrella to shoddy chains like motel 8....you might stay at a nice motel or like the place here in Knoxville.... There will be no immediate resolution... Ver mais

Avaliado com 1 de um total de 5 estrelas

TRUST?..An interesting concept..I trusted that a so called manager at the Wyndham West Dodge, a Mr Khan would honor his word on recompense for an incident that occured with another guest...He did..He... Ver mais

Avaliado com 1 de um total de 5 estrelas

My stay at La Quinta Hotel in Corpus Christi Tx Labor Day weekend was less than pleasant! After addressing issues with front desk & a week later with actual Wyndham Coperate care customer service beca... Ver mais

Avaliado com 2 de um total de 5 estrelas

The room is ok. Not fancy, but clean. The front desk was courteous and helpful. My complaint is that it is they make it impossible to get WiFi access without joining their rewards program. Ok, I tr... Ver mais

Detalhes da empresa

  1. Hotel
  2. também em
  3. Agência de Viagens
  4. Hotel Boutique
  5. Hotel para Famílias

Informação fornecida por fontes externas variadas

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States.


Informações de contato

  • Sylvan Way 22, 07054, Parsippany-Troy Hills, Reino Unido

  • wyndham.com

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

296 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(296)

97 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Port Charlotte Days Inn - Bad News

Port Charlotte Days Inn - Sketchy
Hubby and I stayed 2 nights. That was 2 nights too long.
Clerks excuses: They had no other rooms. They don't have maintenance on weekends. The manager would process refund on Monday afternoon (after we checked out). Her 'hands were tied'. Gave me an extra ice bucket to keep fridge cold (oh a bonus!!)

There were bugs in the room. The mini fridge had no shelves in it or a knob to turn on we had to use ice buckets in fridge to keep my medicine cold and were limited on what we could put in there. The tub had two drains - one over the other weird but couldn't use bath - and it could be dangerous for those using it.
The patio was roped off so we couldn't even sit outside to try to enjoy a meal.
The staff was quirky - nice one minute then rude. The batteries in remote died and the night clerk was rude about having to come bring batteries.
They told us they had no other rooms and it was something we 'had to deal with'.
We were told we would get a refund. Then a half refund. Then nobody called us.
We used a third party to book and have been going in circles with hotel, corporate and the booking site. third party booking site says hotel did not send refund, also stating we didn't complain when we know we did - I wasted two hours on this with no resolution. I'm not done and am going to assure I am refunded.
I am planning on reaching out to State Attorney General and Health department - so many violations. There was also a very rude older man who seemed to be supervising another man who was emptying garbage - just not professional at all - they both looked like they had been out drinking all night. Pool also was loaded with leaves and bugs.
Hotel is sketch - go elsewhere.

15 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Days Inn Wyndham West Nashville TN

Days Inn Wyndham Nashville TN West Nashville. White bridge road. Worst stay yet. Change deposit and keep it. !! Said we smoked ans we do not. Crummy hotel. People live here. Just hanging out in Hallway. Regret renting a room but was so tired and it was stormy

Will pursue the fraud of then keeping my $75 deposit.

28 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT USE Wyndham Rewards to book a…

DO NOT USE Wyndham Rewards to book a reservation ... call the hotel directly first, DO NOT use your Wyndham Rewards Card, and you might be able to book your reservation directly with the hotel and the rate will be less, sometimes $100./night less than thru Wyndham Rewards. No kidding!! And I don't dare list the location because I don't want Wyndham corporate to put their screws into them to make them charge more and screw the American people!
Wyndham rates are OTT, here's an example and I will give the name on this one: Ramada in Santa Barbara, CA, yes, funky Ramada Inn ... it's located on the East side of Hwy 1, blocks further East from the highway (meaning it's not near the ocean, and they have the audacity to charge $299../night ($347. with taxes), midweek, mid October (in other words, off season) ... it's surrounded by the city - no ocean view, no view of any mountains, etc. $347./night!! These people are CRAZY!
OTT rates, with not much to show for it, really.
I've been a Wyndham Rewards member for decades ... not anymore! With 'friends' like that, who needs enemies?

7 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst experience with a hotel

If you have to cancel your reservation be ready for them to say it was made through third party sites when you used their official site so they wont give you a refund. They will just take your money.

3 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Think Twice Unless You Like Cockroach Visitations

The Pluses:
• Quiet location away from the main town of Kona
• Well-maintained bar, restaurant, and grounds

The Minuses:
Unfortunately, the negatives outweighed the positives. Our suite had a cockroach infestation—not just one or two, but several every night.

The staff was helpful but could only offer two solutions: move to a downgraded suite or have the room sprayed. Since I have breathing issues, we were hesitant about the spray, but we had no real choice.

The first treatment didn’t work. After the second, we found dead ones—though an occasional alive one still appeared. It really was disgusting considering it is supposed to be a resort
We were given a credit at the restaurant as we were not willing to eat in the suite with cockroaches popping out of the cupboards

Staff were helpful but head office ignored our calls and refused reimbursement.
It’s also not handicap accessible as our neighbours next door found out.
Had to carry a disabled person up 3 flights of stairs!!

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wyndham Grande Rio Mar Puerto Rico

My wife and I recently stayed at the Wyndham Rio Mar in Puerto Rico for five nights ( 2/17/2025 - 2/22/2025), along with our daughter, her family, and our two young grandchildren (ages five and seven). Unfortunately, our experience was far from satisfactory.

Room Availability and Cleanliness: Our room was not ready until 6 PM, forcing us to change in a different room to make our 5:30 dinner reservation. The hotel cited a shortage of housekeeping staff as the reason for the delay. Additionally, our daughter had to change rooms after finding what appeared to be a bed bug. Although the hotel claimed it wasn't a bed bug, they still moved her to a room with a side ocean view instead of the direct ocean view she initially had. Her initial room had dirty floors and extremely dusty air vents. Maintenance came to change the air filters and they were filthy. My daughter emailed the guest services manager about the problems and never received a reply.

Amenities and Facilities: One of the main reasons we chose this facility was for the water slides, which were all closed during our stay. This was not mentioned on the website, and our travel agent was informed they would be open at the time of our reservation. The air conditioning system was malfunctioning, making all rooms noticeably musty and humid. At 6 AM one morning, my phone alerted me to moisture in the USB port, and my Listerine strips had stuck together in one large clump. Construction on my daughter's floor, including jackhammers, made afternoon downtime in the room impossible. In addition, the 6th floor hallways were obstructed with construction workers and construction materials. One of the rooms had no water and then brown water on 2 different occasions which was explained off as temporary due to the construction.

Housekeeping and Billing Issues: For the final three nights, our room was not made up until after 5 PM. We also faced significant billing issues. We were charged $295 for a spa visit we never utilized. Although this charge was removed at checkout, it was added back to our credit card after we left. We received the runaround when we called to resolve this, have yet to receive credit. Additionally, we were charged $750 for an upcoming stay we did not book, which we are currently disputing. We are giving them to the end of business to resolve these issues or we are going to get our credit card company involved.

Dining Experience: One evening, we dined at the most expensive on-premise restaurant and had a terrible experience. The service was poor, and the meal took over three hours with two small children. The stuffed squash blossom appetizer was inedible, and we had to ask for salt four times.

Pool Area: One of the pools in the kids' area turned green and had to be drained and roped off.

For all these problems and other minor ones not mentioned, we all received free breakfast for the week which, in our view, was inadequate compensation.

Overall, our stay at the Wyndham Rio Mar was disappointing, and we encountered numerous issues that significantly impacted our vacation. We hope the management addresses these problems to improve the experience for future guests.

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dishonest company

I fell for the same "mix up"/scam that no one will fix. If you go to Google maps it shows the Meridian, MS La Quinta by Wynham is $67 (but actually $108). As you go along to sign up it switches you to the Baymont Wynham dump across the street. I lost the entire $73 after taxes, because my wife won't stay in a 2.6 star hotel. Can't get my money back from either Wynham or Super.com. I hope they reap what they sow. Read Below.

Booked a reservation thru Super.com; first time using this service. Arrived at La Quinta only to be told I had no reservation. When I showed my confirmation email, was told, "This is 1399 Roebuck Dr. Your reservation is at 1400, across the street. We recently moved". The hotel across the street, the Baymont, also, (or still,) is owned by Wyndham but was under major construction. Contacted customer service "Chat" at Super.com. He just repeated the info in the confirmation email: reservation at La Quinta, 1400 Roebuck Dr., despite me explaining the reservation was at the Baymont according to the Wyndham employees. Afraid of being charged by the "wrong" hotel, since the reservation was non-refundable, I stayed in the "under construction" Baymont hotel. 2 FULL beds, not a King as in the reservation. Just waiting for the pounding in the morning.
Breakfast was a joke; a few things in a regular hotel room, but not even coffee or tea. This since the lobby was a major construction zone. Left at 6:30A, was told by the night receptionist construction started at 7A.
BEWARE THE ADDRESS OF THE LA QUINTA. Make sure it's 1399, not 1400. 1400 is something different all together. Won't be using Super.com anymore. Fool me once, shame on you; fool me twice, shame on me

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam artists

We sat for their high pressure sales talk for a reward. They lied to our faces on multiple counts about the reward. They said anytime and anywhere. Lies. It's Monday-Thursday, but not during the summer or near spring break. Plus, we have to pay extra on top of that. I can't prove that they lied as I didn't get it in writing, but I can sure share my experience and save others from their BS

29 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Booked a room thru a 3rd party for…

Booked a room thru a 3rd party for Wyndham Grand Pittsburgh Downtown, went to cancel it within less than 4 hours and they would not give me a refund. Our plans changed, I understand if I would have waited but they didn't budge. I even called the hotel, they said they did not receive the deposit yet. Total scam!

31 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing and filthy

I didn't have high expectations. But I was terrified at this establishment. There were homeless people milling around outside. The room was not well kept. Holes in bedspread and curtains. Stains on furniture and the shower was filthy. I was afraid to ask for my money back bit I should have!

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Handicap friendly?

I know someone who went to the Baymont hotel in Brooks, KY. and they're handicapped. The pool at the hotel has a machine to put handicapped people into the pull who otherwise can't get in the regular way. The machine was inoperable and had to have a "out of order" sign put on it. The guy has obvious signs of not being able to get in the pool the traditional way. He has no right foot and obvious signs of his right arm not being able to be used. He was told to just get in using the regular handrails and walk into it. He was very much offended. He only came to this hotel because it has a pool. Either have the machine working and checked on often to make sure it works or give these handicapped people a free night or two.

12 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Travel Nightmare

We used a travel agency to book this trip. When we arrived we were told that they couldn't find our reservation. They were extremely unhelpful and refused to talk to us. We were forced to find another hotel 45 minutes away. The new hotel required a $600 hold on my card. The next day Viva heavens found our reservation and offered no apologies and refused to take responsibility. The travel agency Travel Impressions is just as much to blame for this situation and also refused to accept any responsibility. Being stranded in a foreign country was not fun! 0 out of 10. Would not recommend.

24 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wyndham refused to reimburse us for a night we didn't get to stay there b/c of their mistake

We had a reservation with Wyndham in the Dominican Republic, and when we tried to check in, they said they couldn't find the reservation in the system. They made no effort to help us, and we had to find another place to stay that night (had to take a 45 min cab ride in flood waters to another hotel). The next day, they found the reservation in the system. Management denied any responsibility, and to this day they still haven't reimbursed us for the night we paid for but were denied a stay. Completely insulting and stressful.

24 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mis information on breakfasts advertised

Stayed at 2 of thier resorts as a member. 1 allowed pets. All night Long barking and at breakfast table. Could not get any pancakes as staff wasaking them one at a time instead of replenishing stock so after 30 mins left. Second hotel did not even put out breakfast. After my review I was provided woth a number to call to get compensation for the mis hap and the lady said we don't do that but we can cancel your membership if you give me your membership number. I was shocked at her ability to just cancel. But I guess with Hilton now purchasing blue green vacations and choice hotels being dropped wyndham is surely on thier way down the quality customer care.

15 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tired of being Lied too…

My Company used Wyndham to book 40 nights over a 2-month period. In return we were lied to every step of the way. From what would be the most beneficial way to book the rooms and resolving any issue from booking or billing issues. Any time I called to resolve any of this issue I was transferred for over an hour and placed on hold until I hung on or they would tell you what you wanted to hear and never did what they agree to do to resolve the issue. If I had to do this over, I wouldn't stay with Wyndham again!!

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dangerous and filthy

Very dirty and somewhat dangerous place where my daughter has been staying for 3 weeks. The first two weeks were tolerated with minor inconvenience. This week was totally unacceptable with pubic hairs all over the bathroom in her first room. The front desk put her in a new room which was also deplorable with rotten food in the fridge. It's quite obvious that they don't care about customers. The last straw was when a front desk employee had an ex boyfriend who was at the hotel with a loaded gun. My daughter is currently in the middle of clinical rotations at St Rita's hospital's Emergency Department. Needless to say she will not be staying at a Wyndham ever again.

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Wyndham hotel charges extra for booking via their own phone number

I booked the hotel by calling Wyndham hotel online number. However, when I reached the hotel they charged me 22.60 (11.30 per day) dollars extra for booking via third party service.

I told the front desk it was booked via their own phone number, and they may have outsourced it to someone else to manage, and in that case I shouldnt be charged extra, especially since nobody informed me that there were extra charges.

I am happy with the hotel services, but this unfair policy needs to be fixed.

6 de novembro de 2024
Avaliação não solicitada

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