Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nice original watch straps, unfortunately you guys are not producing more watch bands or straps, I could buy more and the watches are beautiful Thank you

Avaliado com 1 de um total de 5 estrelas

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de relógios de pulso

Informação fornecida por fontes externas variadas

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The watch was delivered months ahead of…

The watch was delivered months ahead of longest delivery date. Once it arrived it was exactly as what was described online. The vendetta 2 rose gold is beautiful. It also keeps great time.

9 de junho de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

So glad to hear you had a great experience! Love that color!

Thank you for leaving a review about one of our newest models and for supporting our small business!

Avaliado com 5 de um total de 5 estrelas

The watch is sized perfectly

The watch is sized perfectly, the band is super comfortable and the two tone motif us super nice. The wandering hour movement is easy to read and works great. The changeable minutes indices is a great feature. Very unique and excellent addition to any watch collection. In addition, the shipping was very fast!

21 de maio de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Glad to hear that item worked out well! We appreciate your support and hope you are enjoying it!

Avaliado com 1 de um total de 5 estrelas

The minutes hand was not fixed well

The minutes hand was not fixed well, so the watch cannot show the right time. I took it to the local watch store to repair and costed me HK$300. And may I take this opportunity to ask for a refund?

18 de maio de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello Teddy!

Have you already reached out to our customer service team at contact@xeric.com? If you received an item with an issue, you can always process a return directly through our website, or through our CS email.

Avaliado com 5 de um total de 5 estrelas

The order was swift and delivered on…

The order was swift and delivered on time and the product was as expected, a definite pleaser for my son on his birthday, and off to NASA he goes. AN engineer student about to embark on a University trip to NASA.

10 de maio de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks for leaving us a review and feedback! We hope your son is still enjoying his watch!

Avaliado com 5 de um total de 5 estrelas

Gentlemens review!

This watch completes many sets of my attire. It is a handsome watch that highlights attention to detail that showcases a socisticated and cultivated astetic. I am very happy with this purchase!

15 de maio de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Ah, wonderful! Keep up the amazing style and thanks for your support!

Avaliado com 5 de um total de 5 estrelas

I am very happy with the purchase

I am very happy with the purchase! I did all the possible tests and I was really amazed by the product in the evening😘😘

5 de maio de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for supporting our business and leaving feedback! Enjoy!

Avaliado com 5 de um total de 5 estrelas

Better then expected

Bought the mystery box item and watch that came in was awesome. Xerics watches are unique so I’m glad I could get a good watch for a decent price.

19 de abril de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

So glad you loved the mystery idea! It's certainly not for everyone, but we are happy you loved the model and thank you for leaving a review!

Avaliado com 4 de um total de 5 estrelas

Very attractive watch

Very attractive watch. Only issue is the lum'. If you shine a tourch on the watch and then turn out the lights, the watch glows nicely. Wakeup in the middle of the night and it will be dark. That aside a lovely watch

14 de abril de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Robert! Thanks for the review! Lume will definitely need light to charge the pigment. If you ever have any questions, feel free to email us as well! Thanks for the support and review!

Avaliado com 5 de um total de 5 estrelas

Watch arrived quickly

Watch arrived quickly, was well packaged, and is absolutely beautiful

4 de abril de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks, Alex! Hope you are still enjoying that purchase!

Avaliado com 5 de um total de 5 estrelas

Fantastic mesh band for the price!

Great price, great quality vs money spent, and already received many compliments since strapping it into my daily-worn Citizen watch. Very happy with my purchase!

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for shopping with us!

Avaliado com 4 de um total de 5 estrelas

I got a Halograph 3 Chrono

I got a Halograph 3 Chrono - personally I preferred the look of the quartz-powered Chrono to the auto. Shipping was relatively swift given that it comes from the US.

The warranty card was not signed though, which is not a good sign - if there was time to engrave each unit with their supposed number 0058/1966 for the silver/yellow Chrono - surely there was enough time to sign the warrantee card.

Watch is great though.

27 de março de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Charles!

Thanks for leaving a review and glad to hear you had a good experience!

Just a heads up that none of our warranty cards are signed or numbered. A lot of brands are doing that now. Your proof of purchase will always serve as the document necessary to enact the warranty coverage. Our watches are all packed after quality control and shipped direct to our warehouse. We just don't want the boxes being unpacked or opened before they are shipped to customers.

If you have additional questions, feel free to email us at contact@xeric.com Enjoy your new purchase and thank you for supporting our small business!

Avaliado com 5 de um total de 5 estrelas

Love my new Xeric NASA Voyager Callisto

I received my new Xeric NASA Voyager Callisto watch about a week and a half ago. I absolutely OBSESSED with it! I can't stop looking at it on my wrist...because it is really amazing!!!

Admittedly, I have been a Tag Heuer guy for two decades. I love my Tags, but wanted something really unique that would highlight my love of NASA. I chose the Voyager Callisto. I could NOT be happier.

First, the ordering process was great, and I was constantly updated on the status of my order and the shipment process. Then, when it arrived, I was blown away at the beauty of this timepiece. It is so sharp! And, it is so substantial (and I love a hefty, substantial watch!) As I said, I have had it now for only a week and a half. But, so far, I don't think it has lost a single second of time. As much as I love my automatic Tags, they always lose a minute or two at night when I'm not wearing them - even when they're newer. Not this Xeric! This thing has maintained every second.

Bottom line, I love this watch. I know I will be a repeat Xeric customer. People notice this watch and comment on this watch. Thank you, Xeric, for providing me such an amazingly cool timepiece!!!

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

So glad you love that new dive model! Thanks for the support and business!

Avaliado com 1 de um total de 5 estrelas

You have been warned!

The watch arrived well wrapped and that is the only good thing I can say about it.

On opening the package it was evident that this item was not new, but may have been a display model or a returned item, but had definitely seen better days. It was probably the last one on the shelf and left till last, for a good reason.

The actual box was a little grubby with what looked like possible greasy marks on it and signs of wear and tear and gave the impression that it had been opened quite a few times.

The biggest disappointment however, was the watch inside it's case. It wasn't clean, the back cover sticker edges were filled with what I can only assume was a mixture of dirt and fluff approximately 3mm in width around the entire circumference of it.

The watch had to be thoroughly cleaned before it looked like a product that should have actually been sent out to a customer.

Which is rather a shame as I was going to invest in more Xeric watches, but this has certainly put myself off from adding anymore to my collection at this time.

Now I understand why they have a non return policy. As they say, 'you only get what you pay for'.

Tbh I should have done a bit more research, as I noticed on this Trustpilot site that 39% of reviews gave them a 3 stars or less with 29% only giving 1 star.

You've been warned.

One disappointed customer

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Neil!

Sorry to hear you were disappointed with the model received. Our team has reached out a few times to see how we can assist you better and requested photos of the condition the watch was in. Are you able to respond to the emails? We're happy to assist you further.

Avaliado com 5 de um total de 5 estrelas

It's a gorgeous and Valuable watch

It's a gorgeous watch! I bought this watch as a gift for my son's birthday. James Webb designed!

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hope you are still enjoying that wonderful NASA watch! Appreciate your support and review!

Avaliado com 5 de um total de 5 estrelas

Impulse purchase but delighted

Made an impulse purchase during the holidays and am delighted with it. Easy online purchase experience and delivery was prompt even during a busy time.

17 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very high quality product with quick…

Very high quality product with quick shipping and very thorough tracking. Will definitely buy from Xeric Watches again! Very pleased with my purchase!!

24 de dezembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks, Nick! Hope you are still enjoying that purchase!

Avaliado com 5 de um total de 5 estrelas

Une montre originale

Une montre originale, même si le cycle de 24 h et non 12 ne se justifie pas vraiment… Bon rapport originalité-qualité-prix!

2 de janeiro de 2023
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you for supporting our business and leaving a review!

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