Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nice original watch straps, unfortunately you guys are not producing more watch bands or straps, I could buy more and the watches are beautiful Thank you

Avaliado com 1 de um total de 5 estrelas

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de relógios de pulso

Informação fornecida por fontes externas variadas

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love love the watch

I love love the watch. Will be getting another for sure. Can not stop showing it off since everyone asks about it.

27 de dezembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Nice! Be sure to post pics and tag us! We want to see customer photos too!

Avaliado com 3 de um total de 5 estrelas

A bit more is needed.

So I like the idea of the watch.

The reason I did not give it a 5 star is because...

1- took longer than expected for the delivery, 2- when I try the watch for the first time since it has a curb built in to the back, it moves a lot and does not fit properly like some of my other watches.
3- I think if they improve the materials of the watch meaning the straps, it can make them feel like other better high-end watches. Of course try to give it a better sitting fit on the wrist. Of course I'm sure they are mindful of the price but maybe make something that can target the higher-end community people who enjoy watches.

The color is nice, the look is very nice. Over all is a nice watch to wear, last time I wore it people asked me questions about it, and a conversation over the movement and color is what I got so far. Over all is a cool watch. Will wait for the material and other things to be fixed to my liking. Will consider ordering another one, when that happens.

21 de dezembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks for your feedback! Always helps to hear it!

Avaliado com 5 de um total de 5 estrelas

Original Watches - Great Company to order from

Xeric site was extremely easy to order through and shipping was very fast and tracking was great. Email customer support for question had a fast response to clear up any questions.

19 de novembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Appreciate all the watch love and support, Paul!

Avaliado com 5 de um total de 5 estrelas

Eye catching

Amazing, well crafted, eye catching and durable is how I would describe this watch l. I love it and had a great experience!

6 de dezembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks for dropping a review! Make sure to take a pic and tag us on FB, Insta etc. We'd love to see what the watch looks like in action!

Avaliado com 5 de um total de 5 estrelas

NASA Homage

great looking watch, no complaints so far and have received many compliments

5 de dezembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Everyone loves NASA right!? Thanks so much for your purchase and support!

Avaliado com 5 de um total de 5 estrelas

EVERYTHING was perfect!!

EVERYTHING was perfect!!! Perfect price (on sale), stock on hand, selection and delivery. All PERFECT!

And now that I have my first XERIC (Halograph-3 chrono, Oxblood & Blue), I'm already looking for #2!

17 de novembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Right on! So glad everything worked out and you loved the purchase! Come check out our newest Kickstarter campaign!!! We just launched our Vendetta II!!!

Avaliado com 1 de um total de 5 estrelas

Worst customer service!!!

Been almost 4 months and have not received my watch! Honestly should of just listen to the other reviewers and not shopped with them!!! Don't waste your time spending money on this cause you are just throwing your money away.

6 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

We are very sorry to hear that you haven't received your watch yet. Please note that if your order was a pre-order watch, we give our customers the opportunity to purchase those watches many months in advance for a discounted price. So shipping would take place many months after the purchase.

However, we think you might have submitted this review through the wrong business. We don't have any orders under your name. If this was under a different name or if you can provide us any additional information to find your order, please email our team at contact@xeric.com as soon as possible. We would be more than happy to review your order and delivery! Thanks!

Avaliado com 5 de um total de 5 estrelas

Truly unique!

Truly unique, quality timepieces. Xeric has been on my radar for several years but it wasn't until a buddy of mine (fellow horology fan) purchased one (and he couldn't stop talking about it) admittedly this steered my excitement towards purchasing one for myself.

I tried the mystery quartz watch selection and couldn't be more pleased with the one I received. Love the moon phase, lume and that it's a limited edition model.
I totally would have selected this one, it's perfect to my tastes.

Granted, time acquisition is a tad difficult and the date window is really tough to see (deeply set, tiny circle, small font, cast shadow From the grill design) but let's be real here, the fun, novelty, and innovation is the star and purpose here.

True conversation pieces and fun to wear in a sea of classic conservative design brands. Great value for dollar proposition as well.

Had a wonderful experience and conversation via email with their team. Fast shipping! Do not hesitate! I think you'll be as pleased as we are.

11 de outubro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you for the feedback and review! Come check out our site for the current products and we also have a new Kickstarter project that launched this week!

Avaliado com 1 de um total de 5 estrelas

Verry bad service.

Verry bad service.
Watch never received.
Fortunately i paid by PayPal and i have my money back.
Don t spend your time and money.

19 de outubro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello Laurent,

I'm sorry to hear that your package was not received. As previously mentioned, opening a chargeback or claim while your item is in transit will further delay the shipment, and could cause it to be returned to sender. The item was refused by your local customs and returned back to us. In the future, we are always happy to refund an order, or cancel prior to shipment if you prefer that option. Take care and please let us know if you have additional questions. We are happy to assist you at contact@xeric.com

Avaliado com 4 de um total de 5 estrelas

Love the watch and the rapid execution…

Love the watch and the rapid execution of purchase and delivery.
Minor points - add a magnifier of the day/date. Any pair of eyes >40 will need it. A touch of lume on the dial would not hurt either. Very creative though - love the inventive way of telling time and the power reserve is great!

29 de setembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Awww, thanks, Steve! We love creating unique timepieces! Appreciate the support!

Avaliado com 5 de um total de 5 estrelas

Honestly an amazing watch

Honestly an amazing watch! I love the creativity and the color scheme. My wrist is really small so I have to put the clasp through one of the decorative big holes in the strap but when I do it fits and it stays so no complaints from me haha.

28 de setembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks Evan! So glad you have been enjoying the watch!!!!

Avaliado com 5 de um total de 5 estrelas

Beauty and ingenuity meet form and function.

I had admired the design of the Holograph II since I first saw it in 2013. I love mechanical watches and non traditional workings. This one intrigued me from the start. But I'm not made of money and it was always just a wish. In June of 22 they created a new run with new colors and the purple dial caught my eye. (my wife loves purple so I used that as part of my justification for buying it) It was also on sale so I had to buy it. It was released and shipped exactly when they said and arrived on time.
I love the watch, it is exactly what I was hoping for. It is very intriguing and a bit of a challenge to read but that is part of it's allure.
It is a fine addition to my meager collection but right up there with my favorites.

22 de setembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Yay, Dennis! It never hurts to get the wife's approval. The purple has been pretty well received! Feel free to send us photos too! We love featuring our customers shots on social media!

Avaliado com 5 de um total de 5 estrelas

Amazing watch so wonderful.

Amazing watch so wonderful.
The communion between time and infinity

8 de setembro de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for leaving a review! So glad you are loving your order!

Avaliado com 1 de um total de 5 estrelas

I'd give them 0 stars if I could

I'd give them 0 stars if I could, horrendous customer service and took nearly 4 months to arrive. Inadequate tracking of items and then the duty charge. Additional straps promised but never arrived - avoid at all cost

9 de agosto de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Terry! Sorry to hear about the issues with your order. Our team sent over an email regarding your order. You would need to apply any current promotions to your cart at checkout, prior to finalizing your order to receive discounts or additional free promotional items. We also offered a preorder discount that was not applied when you checked out. We're happy to refund back the original discount offer if you wanted to keep the watch. Or we can assist you with a full return/refund.

Unfortunately, this item was impacted my additional customs delays. Since we shipped from the US, international shipping also takes a little longer. Our apologies for those issues. Please check your email and let us know if you wanted the additional discount or return/refund option.

Avaliado com 5 de um total de 5 estrelas

Excellent

I must say that it was worth the wait for such a beautiful watch, the delivery time is a little longer than described, but the watch arrived in excellent condition, a luxury box and without any damage, the purchase is totally recommended for outside the country originally.

28 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks for dropping a review, Diego! I'm so glad you loved the watch and we really appreciate the support, my friend!

Avaliado com 1 de um total de 5 estrelas

I prepaid for that watch and waited for…

I prepaid for that watch and waited for 8 months to get it. How awful this is. They did not let me know it's going to be late. I asked them several times but hard to get responses. Customer service is very bad. I don't recommend you to buy.

27 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Tim! I'm sorry to hear about the troubles. Depending on the model we did send out some email blasts with delays. I think some of those end up hitting the spam and junk folders most of the time though :( I'd be happy to look up your order and offer an additional discount on future purchases. Can you shoot us an email at contact@xeric.com

Avaliado com 1 de um total de 5 estrelas

missing back screw on the back size cover...

i ordered a new watch and discovered missing one screw on the back size cover...
very, very bad quality control

24 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello there!

I'm sorry to hear about the issue with your order. Have you already emailed our customer service team? They would be happy to assist you with a full replacement or refund. Please contact them at contact@xeric.com

Avaliado com 3 de um total de 5 estrelas

The watch is beautiful

The watch is beautiful. However, it was shipped to the wrong address even after I emailed the company several times to make sure my address was updated. Also, the item took much longer than anticipated and the communication was extremely poor and vague. I feel the watch was worth the wait, but unfortunately, I don't think I will purchase again.

15 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Deborah! Sorry to hear about the issues with your order. I know our recent warehouse switch made things a little complicated recently with shipping. I am glad we were able to get that shipment replaced for you! Check out the site towards the end of the month. We'll have some awesome new product drops!

Avaliado com 5 de um total de 5 estrelas

I received my watch really quickly

I received my watch really quickly, despite being in the United Kingdom. Great service!

8 de julho de 2022
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Phew! That's a relief. Sometimes international shipping can be a pain. Glad it all worked out! Thank you for supporting our business and leaving a review!

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