From start to finish, the team at Yates Hellier were the epitome of professionalism. I had an initial consultation and valuation meeting with Ross, and once I agreed to go ahead, I was paired up with... Ver mais
A empresa respondeu
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From start to finish, the team at Yates Hellier were the epitome of professionalism. I had an initial consultation and valuation meeting with Ross, and once I agreed to go ahead, I was paired up with... Ver mais
A empresa respondeu
We made our first home purchase through Yates Hellier and found that they were friendly and responsive throughout the process. Small touches like the decorative box we received our keys in were lovely... Ver mais
We sold our property with Yates Hellier and they’ve been so helpful from start to finish. Never far away when we had a concern or question. Having a WhatsApp group to keep in touch and the viewings ap... Ver mais
We had a fantastic experience purchasing our new home through Yates Hellier. The whole team were friendly, professional and excellent to deal with throughout the process. Communication was always clea... Ver mais
A empresa respondeu
We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.
149 Hyndland Road, G12 9JA, Glasgow, Reino Unido
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Initial stages of letting ,pleasant staff and great correspondence. Few maintenance issues were had and rectified but correspondence regarding these, and the action of, was timely and would be my only critique.

Resposta da Yates Hellier
I have been letting my flat in Glasgow through Yates Hellier for well over 5 years. They helped me finding excellent tenants. They have dedicated members of staff who always contact me promptly when there is an issue to be resolved. As I was not in contact with my tenants, I can not speak on their behalf. However, my first tenant stayed for 5 years and I would like to think that the tenant was happy, staying in my flat which was well managed by Yates Hellier. I cannot recommend this reliable and trustworthy agent highly enough to anybody who is a landlord or a prospective tenant.

Resposta da Yates Hellier
Ross Yates came to our home to do a valuation on it as one of what we had planned as a number of valuations when considering putting our home on the market last year. (He had showed us around one of his properties we had put an offer on, and we were taken by his open and friendly manner that didn’t come with the hard sell that can often happen with estate agents.) After meeting with Ross and listening to his honest, considered and straightforward valuation and what we might wish to consider doing that might improve on it, we decided not to bother with other valuations and stuck with Ross and Yates Helier. Ross managed all the viewings, was very helpful and supportive and gave great advice throughout. Without any hesitation if we decided to move again we would be calling Ross and would suggest to anyone we knew who was considering selling to contact Ross at Yates Helier to hear what he has to say. We are very grateful for his dedication and support with his ‘Rolls Royce’ service. Also, Natalie in the office was very helpful and supportive, so it’s only fair for us to share some of that praise with her. Yates Helier - highly recommended and thank you! 😃

Resposta da Yates Hellier
Communication first class, a friendly yet professional company who always follow up on any issues.

Resposta da Yates Hellier
Yates Hellier provide a excellent service, respond quickly to queries and are very helpful. They are a trustworthy and professional company and make renting much easier for renters like myself

Resposta da Yates Hellier
Yates was great to deal with when renting. Resolved all issues in a timely matter. Would definitely recommend for renters.

Resposta da Yates Hellier
Yates Hellier served as our letting agency for over a year while we were tenants. They consistently responded to and handled our requests promptly and efficiently. We were highly satisfied with their customer service and the quality of their work.

Resposta da Yates Hellier
Ross responded quickly everytime I had a query. He updated me regularly after viewings. Was honest with me and also managed my expectations. He was quick to detect which buyers were genuine. Great experience so that was valuable . Very polite man who works hard for his clients.

Resposta da Yates Hellier
Kind and attentive staff, always handling requests and problems with dedication.

Resposta da Yates Hellier
Yates Hellier provide an excellent and highly professional letting service. Regular communication along with fast and efficient resolution of any issues within the property if they arise. Jonny and Jack are top class operators.

Resposta da Yates Hellier
Great company to rent a property through. Very professional and courteous throughly all of the letting process & beyond now we are tenants.

Resposta da Yates Hellier
I bought my current home through Yates Hellier and I can honestly say that I was thoroughly impressed with the professionalism, honestly and local knowledge of the staff.
House buying can be a stressful time however I felt completely at ease with the process which was thanks to the excellent service I received from Ross and his team from begining to end.
I would highly recommend Yates Hellier and if I'm in the market again I will definitely be in touch witht them to take things forward.

Resposta da Yates Hellier
Yates Hellier is a mark of professional services, I will never forget the gift when invited to collect the keys. So active for any comment found in the property. They even have a property maintenance manager to act on all issues.
Thank you Yates Hellier team

Resposta da Yates Hellier
Excellent service as tenant, no issues

Resposta da Yates Hellier
Been with them for several years and had no issues. Great communications and helpful suggestions to any issues we have had. Would recommend

Resposta da Yates Hellier
Fantastic estate agent, went above and beyond for me on several occasions when I was looking to buy. Customer service is always fantastic and I wouldn’t choose anyone else in the future when I come to sell my property.

Resposta da Yates Hellier
I have rented for over 10 years and with Yates Hellier for the last 2 and they have been, by far, the best letting agency I've ever dealt with.
All correspondence is communicated in a professional and friendly manner. Any issues that arise (as they do when renting!) have been sorted immediately! If I were to move I'd definitely consider viewing other properties offered by them

Resposta da Yates Hellier
Great estate agent. Ross was so helpful and professional. Would definitely use again.

Resposta da Yates Hellier
Selling my flat in the west end of Glasgow was hassle free thanks to Yates Hellier. They arranged for the flat to be marketed within a week of meeting them. I was really impressed by the photos and video taken of the flat and how they dealt with the viewings. They were proactive throughout the sale and ultimately achieved a great price for the flat.

Resposta da Yates Hellier
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