Customer service was incredible, the products we bought were very high quality, amazing range of toys and books available. Couldn’t fault a thing, best experience with any business we’ve had in a long... Ver mais
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Veja o que dizem as avaliações
Recently ordered a rabbit hutch which unfortunately wasn't in stock with no ETA. Communication was prompt and helpful and I was issued with a speedy refund. Thank you Katie @ Yesbebe. I will feel c... Ver mais
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Fantastic company. Have been ordering from here for over 6 years now. Customer care team are superb and super quick at getting back to your questions. Postage is always very quick. Product on offer ar... Ver mais
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High quality of products!!!, I just can not recommend more the Omie lunch boxes, good quality, and practical design later, if by any circumstance one piece breaks or lose, you can find spare replaceme... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Eco and socially conscious shopping for babies, children and adults! A wide variety of children's clothing, toys and nappies and an ever expanding offering of eco-friendly homeware. Run by parents for parents. A small group that started with a husband and wife at home. You won't get flashy marketing or advertising as it's all done by ourselves. We believe in providing the best for the future of our children and planet. We aim towards minimising waste - in particular plastic - and caring for others around us.
Informações de contato
Unit 17A Torrington Avenue, CV4 9HN, Coventry, Reino Unido
- 020 8123 8234
- customer@yesbebe.co.uk
- yesbebe.co.uk
4,8
Excelente
972 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As is ALWAYS the case with this…
As is ALWAYS the case with this company, lovely products and GREAT service !
Thank you 👏☺️
19 de setembro de 2023
Resposta da Yes Bebe
Thank you for your kind words and continued support! We're delighted to hear that you consistently enjoy our lovely products and great service. Your appreciation means a lot to us. We look forward to serving you again soon.
Good quality products for kids
Happy with my purchase. Good quality products which are impossible to find in high street shops. Good competitive prices. Excellent customer service. The order arrived as expected and was in excellent condition.
19 de setembro de 2023
Resposta da Yes Bebe
Thank you for your positive review! We're delighted to hear that you are happy with your purchase and that you found our products to be of good quality and competitively priced. It’s also great to know that our customer service met your expectations and that your order arrived in excellent condition. We look forward to serving you again soon.
Very fast delivery
20 de setembro de 2023
Resposta da Yes Bebe
Thank you for your review! We're pleased to hear that you were satisfied with our very fast delivery. Your feedback is much appreciated. We look forward to serving you again soon.
Amazing service
Amazing service , autocorrect on my phone mixed up my address but I emailed and this was sorted super fast and I received my order no issues in just a few days. Always great service and great products
20 de setembro de 2023
Resposta da Yes Bebe
Thank you for your fantastic review! We're thrilled to hear that we were able to quickly resolve the address issue and ensure you received your order without any problems. It's wonderful to know that you consistently experience great service and are pleased with our products. We appreciate your feedback and look forward to serving you again soon.
Arrived really quickly
Arrived really quickly, great quality & my Niece loved her gift.
19 de setembro de 2023
Resposta da Yes Bebe
Thank you for your kind review! We're delighted to hear that your order arrived quickly and that the quality met your expectations. It's wonderful to know that your niece loved her gift. We appreciate your feedback and look forward to serving you again in the future.
I can not receive the goods
21 de agosto de 2023
Resposta da Yes Bebe
Hi Serhat, we're very sorry that you feel that your experience deserves a 1* rating. As you aren't located in the UK, delivery times do take around 7 working days after dispatch, and this is something that is completely out of Yes Bebe's control. Please see the tracking link that was sent to you via email, it shows that it was dispatched on the 30th of August and is still in transit to you as it has only been 2-3 working days. We hope that you will consider updating your review once the delivery is received. Please contact customer@yesbebe.co.uk if you need help with this. Best wishes, Katie
Resposta da Yes Bebe
Thank you for your review! We're pleased to hear that you were satisfied with both the quick delivery and the product. We appreciate your feedback and look forward to assisting you again soon.
No customer service. Just do it yourself.
Really disapointed with the level of customer service. Ordered a large expensive item in their summer deals. Item arrived. Box had clearly been opened as they had hidden other purchased items in it. So unsure when this was and if it was actually a new item.
When putting it together one of the parts was broken. Contacted customer services who's response was basically. Sorry we don't have spare parts. But you can fix it yourself.
After spending a large sum of money to buy something as a goft, i dont expect to be fixing it myself. I am actually shocked at this so called customer service. At the very least offer of a replacement would have been preferable.
Makes me really cautious about ordering from them again.
1 de agosto de 2023
Avaliação não solicitada
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us, we're very sorry for the disappointment caused by the solution offered. The vehicle shipped to you was a new product, and the box had originally been open so that the warehouse team could check the condition upon receipt from our supplier. We're very sorry that damage to the chair was missed if this happened in transit to ourselves.
Looking at our communications, I can see that no reply was received to my email sent on the 1st August that advised of how the repair could be made, so unfortunately we couldn't have known that this wasn't a suitable solution and that a replacement would have been more suitable, as nothing was noted regarding a preferred outcome in your email either. If you would like to reach out to us via email, we will be able to continue to assist with helping you to resolve this.
I'm very sorry for the inconvenience this has caused you, the last thing we want to do is upset our customers. Katie x
Great choice of items
Great choice of items. I'm delighted with my purchase and speedy delivery too.
18 de julho de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're really glad to hear you're happy with the selection of products, and that we could get your order to you quickly too. Katie x
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're so pleased that you're happy with your purchases, and that you like our loyalty scheme too! Katie x
I was absolutely spoiled for choice…
I was absolutely spoiled for choice when I went to spend my voucher which I had made up from prior purchase points. Excellent products & brilliant communication 👏
10 de junho de 2023
Avaliação não solicitada
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that you could treat yourself to a purchase with your Bebe Club points, and we're really pleased to hear you're happy with the product selection. Katie x
Excellent items
Excellent items, competitive pricing (especially with their price matching service) fast shipping and all round good service!
14 de julho de 2023
Avaliação não solicitada
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're really pleased to hear that you're happy with the service we offer! Katie x
Great customer service!!
When I (stupidly) messed up my order, the lovely Yes Bebe staff responded really quickly and sorted it straight away! Would not hesitate to order again from Yes Bebe and would recommend highly.
18 de junho de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. I'm just so glad that we could help you to sort out your order, and we're really grateful that you would choose to shop with us again! Katie x
My order was dispatched quickly and…
My order was dispatched quickly and correctly. Well packaged and tge items were very good quality and value for money.
19 de junho de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that we could get your order shipped quickly, and that you are happy with the quality and value of your purchase! Katie x
Amazing product and customer care!
The product that we bought was fantastic - best price we could find online but the customer service was excellent.
They actually delivered it to my address as it was my grandsons birthday present and there had been a delay in them receiving their stock! They went out of their way to ensure I received the swing.
So helpful and friendly. Would highly recommend!
18 de junho de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. I'm just so glad that we could work with you to get your order to you as quickly as we could (even with it meaning sending Lucy from the warehouse to hand it to you!), I'm just really sorry that we couldn't get it to you sooner. We're very grateful that you would recommend us! Katie x
Super fast delivery and great customer…
Super fast delivery and great customer service
30 de maio de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that the delivery time was nice and quick, and that you're happy with our customer services too! Katie x
Bargains!!
I shopped the bank holiday bonanza and got some amazing deals. Great quality and very efficient shipping.
31 de maio de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you could get your hands on some bargains! We're very grateful for the 5* rating, too. Katie x
Yoto Player
Yesbebeuk has the best support team! They are always very helpful and prompt in their reply. We had a great experience dealing with them and will definitely be back to shop at Yesbebeuk.
1 de junho de 2023
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We are so happy to see you have had a positive experience with Yes Bebe and the team, and we're really grateful that you would chose to shop with us again! Katie x
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. We are so grateful for the 5* rating, and also that you think we are fantastic! Katie x
Resposta da Yes Bebe
Thank you so much for sharing your feedback with us. I'm so glad that we could get your order to you quickly and that you are happy with your purchase! Katie x
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