The process to investigate a case takes unbelievable long. Paid the NZD6,000 deposits in late April (got slightly hit by the car behind). Did all the procedures needed before leaving NZ. It's late... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fantastic experience from initial booking through to returning the car. Good team of staff. Car was perfect, a tidy little runabout, perfect for parking and inner city driving ( this was m... Ver mais
A empresa respondeu
Lily at Yes Rentals was extremely helpful when we picked up our rental car. She spent time also helping sort out our phone and directions to our motel. I would certainly recommend Yes Rentsls an Lily... Ver mais
A empresa respondeu
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better... Ver mais
Detalhes da empresa
Escrito pela empresa
Yes Rentals is the fastest growing car rental in New Zealand. Our staff team shaped from a group of people who love to travel and love life, Yes Rentals adheres to the service concept of treating every customer with the most professional and enthusiastic attitude, and insists on providing the most complete and cost-effective car rental experience for every traveler. Since its inception, Yes Rentals has been receiving positive feedbacks from every customer. All our stores are located around the airport area, which helps the pick-up and return process convenient and efficient. The multilingual customer service, 7/24 hour emergency assistance line, unlimited kilometers, no hidden cost, and zero risk insurance package are always there to support you throughout your trip. New Zealand is a beautiful place for you to enjoy and welcome to drive around to experience the world of natural. We look forward to seeing you in our Yes Rentals store. For no-nonsense NZ car hire at a fair price, trust Yes Rentals. Yes Rental is looking forward to seeing you!
Informações de contato
152 orchard road, 8053, Christchurch, Nova Zelândia
- +64 34202878
- info@yesrentals.co.nz
- yesrentals.co.nz
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 41% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service
Good service. Wonderful staff. Fuel efficient car. The most important thing: valueable price! Recommend!
Absolutely love this Car Renral Company…
Absolutely love this Car Rental Company
Will.definately be using again. Affordable, vehicle was perfect, no hidden costs and the customer service was impeccable - definately, highly recommend aaaa+++++
Quick trip to Auckland
Great to deal with. Good communication very reasomable prices & no hidden costs. Pick was fast & easy.
Super long investigation time
The process to investigate a case takes unbelievable long. Paid the NZD6,000 deposits in late April (got slightly hit by the car behind). Did all the procedures needed before leaving NZ. It's late July now, we still don't know the results. Yes Rentals just kept saying investigation is in process, please be patient. We can't proceed any claims submission on the booking platform (Ctrip) yet, because YesRentals cannot provide the actual amount we are liable. Also, there is no toll-free number to call from overseas.
That's a good company
That's a good company. Low price and good service. I will choose them again.
Highly recommend
Great service. Convenient pick up, drop off and transfer to airport, with friendly staff. Great vehicle, clean and in perfect condition, I was very pleased with it.

Resposta da YES RENTALS
I have wonderful memories with car…
I have wonderful memories with car rentals. It’s very good driving experience and nice people service. Highly recommended this car rentals company.

Resposta da YES RENTALS
Economical vehicle
I would like to highly recommend this rental car company to people traveling New Zealand with limited budget like me. Easy pick-up since I got the online check-in in advance and effective drop-off. Fantastic hybrid and reliable vehicle!

Resposta da YES RENTALS
I had a fantastic experience with this…
I had a fantastic experience with this car rental company! Price were very reasonable! The car itself was in excellent condition and clean! I couldn’t be happier with the service!
Amazing Cars and super friendly staffs
Amazing Cars and super friendly staffs, no hassle no hidden cost, fast pick up and drop off, they even give me a large chocolate just becasue I said I was hungry, I'll definitely use this company again!
untrained staff cannot extend insurance
I rented a car from Yes Rentals through a booking company called Airportrentals. On pick-up in Christchurch I wanted to extend my rental for a day. This was done but the company could not extend my insurance. The young chaps in both companies were simply rolling their eyes and blaming each other. I would definitely not recommend companies with totally untrained staff and 45 minute wait on their phonelines. This has now left me without insurance.

Resposta da YES RENTALS
Soooooooo good
Soooooooo good. Excellent and friendly service attitude, very helpful, let me have a wonderful holiday in New Zealand
Excellent service
Excellent service, friendly staff and car is clean and worked very well throughout the entire Trip. Highly recommended!
Good service :)
Great service and fuel efficiency car!
Great service and fuel efficiency car!
Great service
Great service. Clean car and fairly priced.
Stay clear
The car we ordered was not there, or anything similar. We got a car with a knock in the engine and demanded our money back. We were left stranded in the middle of Auckland with 45kg of luggage.. There is little insurance with this deal, I bought my own and lost the lot. You will have you passport photographed if you go here. This place really stinks.
Only the kindness of strangers saved us after travelling for 24hrs.
PLEASE AVOID THIS RENTAL COMPANY
TERRIBLE RENTAL CAR EVER.
The service is terrible, and they charge unreasonable price for the repair cost without giving any proofs and details. We had an accident but which was too small, even the manager said 'you can go' after checking the car. But we honestly told them the truth that we had a car accident. and then what we get?
we charged more than 5000 NZD and couldn't get our money back for almost 3 months. During the past three months, they do not give us any updates, or processes until we send them en email.
It's totally a scam company. It's like, a nightmare in my entire life. I wanted to have a good holiday in NZ but this YES RENTAL company SCREWED IT UP.
If you want to have a nightmare, use this car.
Service terrible and procedures are unreasonable.
Although you have an insurance, you can't get your money back.
I highly recommmend to avoid this company if you want to enjoy your trip.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







