We had an amazing time!!!! Our trip timeframe for Hawaii was 12 - 18 July. Pita was amazing!!! Every event we attended was such a memorable experience. Thanks so much for the experience.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pita Rakuita was an amazing tour director! He was very knowledgeable and helpful. We were able to get within a half mile of the Kilauea eruption-- a once-in-a-lifetime experience! The entire week was... Ver mais
A empresa respondeu
The registration process was quick and professional. Bea got our airline reservations quickly and all travel arrangements were set in less than a day. So happy with how well everything came together.
A empresa respondeu
This was our second time with YMT and the first time for my daughter who just graduated from HS and we had the most amazing time! Pita Rakuita was the best tour guide anyone could ask for! He was so k... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre YMT Vacations
Escrito pela empresa
About YMT Vacations
Since 1967, YMT Vacations has specialized in organizing affordable guided tours for the mature traveler. We offer a variety of land tours, cruise tours, and river cruises to destinations around the globe—including Hawaii, Alaska, Europe and beyond. We even handle all of the details for you—from hotels to sightseeing to transportation—so you get a hassle-free vacation package for one low price. When you’re on a YMT vacation, all you need to do is have fun!
YMT Vacations is a member of the Travelopia group of companies, the world’s largest collection of specialist travel brands.
Our Vacations
We’re proud that our vacations are the easiest, most engaging, affordable, social, and fun way for mature travelers to see the world. We’ve designed guided land and cruise tour packages that give guests more of what they want.
We Handle the Details
Wherever your vacation dreams take you, all your arrangements on our vacations—accommodations, transportation on tour via modern motor coach, baggage handling at hotels, sightseeing and attraction entrance fees, professional Tour Directors, select meals, even independent air travel with transfers to and from your hotel at no extra cost—will be taken care of with one simple phone call.
Informações de contato
19009 33rd Ave W, Suite 206, 98036, Lynnwood, Estados Unidos
- 888-860-1969
- info@ymtvacations.com
- ymtvacations.com
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sophia the agent was excellent
Sophia the agent was excellent. Can't say enough good about her.
10 de julho de 2026
Resposta da YMT Vacations
Thank you for your wonderful feedback, RuthAnn! We're thrilled to hear that Sophia provided excellent service. Our team strives to make every experience memorable, and it's great to know we hit the mark with you.
Staff was knowledge
Staff was knowledge, understanding, courteous, respectful, helpful and answered questions asked.
8 de julho de 2026
Resposta da YMT Vacations
Thank you for your fantastic feedback, DHEEMATTI! We're thrilled to hear that our team provided you with great service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Four of my friends booked a trip
Four of my friends booked a trip. They gave me the name Sophia Swarte. I called her direct line and she took very good care of me. She got me on the same trip as a single. She had the Air department arrange my flights. I will be happy to add comments after my trip!
7 de julho de 2026
Resposta da YMT Vacations
Thank you for sharing your experience, Barbara! We're thrilled to hear that Sophia provided excellent service and helped you join your friends on the trip. We look forward to your comments after your adventure. Enjoy every moment!
Bea was very helpful in booking our…
Bea was very helpful in booking our trip. She took very good care of all our needs.
7 de julho de 2026
Resposta da YMT Vacations
Thank you for your wonderful feedback, Janet! We're thrilled to hear that Bea provided exceptional service and took great care of your trip needs. Your satisfaction is our top priority, and we appreciate you sharing your experience!
Resposta da YMT Vacations
Thank you for your fantastic feedback, Rita! We're thrilled to hear that you enjoyed our customer service. Our team is dedicated to providing the best experience possible, and your kind words mean a lot to us.
Everything I needed to do to complete…
Everything I needed to do to complete my reservation for the Historic Route 66 trip was completed in one day thanks to the wonderful staff at YMT Vacations!
6 de julho de 2026
Resposta da YMT Vacations
Thank you for your review, Margaret Ann! We’re thrilled to hear that our team made your reservation process smooth and efficient. Your excitement for the Historic Route 66 trip is contagious, and we appreciate you choosing us for your travel plans!
Resposta da YMT Vacations
Thank you for your positive feedback, Betsy! We're thrilled to hear that you found our booking process quick and effective. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Booking our YMT tour was very easy
Booking our YMT tour was very easy. Our booking agent, Bea, answered all of our questions quickly and thoroughly. We got quotes for our flights immediately, and at good fares.
6 de julho de 2026
Resposta da YMT Vacations
Thank you, Geo Dee! We're thrilled to hear that you had such a smooth booking experience with Bea. Our team strives to provide quick and helpful service, and it's great to know we met your expectations. We appreciate your positive feedback!
Sold Out Trip - Cancellation Availability
Sold Out Trip - Cancellation Availability
The trip I was interested in was sold out when I inquired but I had asked to be notified of any cancellations. Bea notified me of a cancellation several weeks later and we were able to book. Looking forward to our September departure
1 de julho de 2026
Resposta da YMT Vacations
Thank you for your wonderful review, J R Pugh! We're thrilled that Bea could assist you with the cancellation notification, allowing you to secure your trip. We hope you have an amazing experience in September!
All questions answered quick and easy.
22 de junho de 2026
Resposta da YMT Vacations
Thank you, Elizabeth! We're thrilled to hear that you found our responses quick and easy. Providing excellent service is our priority, and your feedback is greatly appreciated!
Resposta da YMT Vacations
Thank you for your fantastic feedback, Barbara! We're thrilled to hear that Bea provided such helpful and knowledgeable service. Smooth experiences are what we strive for, and it's great to know we hit the mark for you!
Everything went smoothly regarding…
Everything went smoothly regarding getting me signed up for my trip to Ireland.
25 de junho de 2026
Resposta da YMT Vacations
Thank you, Dolores! We're thrilled to hear that your trip planning went smoothly. Our team works hard to ensure a seamless experience, and we appreciate your feedback. Enjoy your upcoming adventure in Ireland!
Buyer BEWARE!
Buyer Beware! YMT did not honor the written itinerary they provided me for my western tour! I did not receive two tours that were listed plus at least 2 of my hotel accommodations were well below average. I contacted them twice while on tour & never got a response! I spoke with 2 YMT associates after I returned & concluded after getting an email that YMT will take no responsibility for their errors or shortcomings! YMT is not customer focused & not interested in making it right for their customers! It is NOT okay or legal to put things in writing & then NOT do them & then try to cover up or ignore promised services. SKIP THE FRUSTRATION OF WORKING WITH YMT! They are not worthy of your time & money! Buyer Beware!
I am tired of YMT's canned response! The majority of what they stated is false! This is a simple matter; they didn't provide what was promised & refuse to take responsibility for it! Furthermore, 2 of their accommodations were well below average. I have filed a complaint with the BBB so people who are thinking of dealing with YMT should be forewarned.
Buyer Beware!
28 de maio de 2026
Avaliação não solicitada
Resposta da YMT Vacations
Thank you for sharing your feedback, Marcia. We understand your disappointment and appreciate the opportunity to further review your concerns. We conducted a comprehensive review of your file, including the tour itinerary, booking materials, website descriptions, internal tour reports, and feedback from your Tour Director and fellow guests.
Based on this review, we confirmed that the tour services provided were consistent with the information presented at the time of booking. The Seattle portion of the itinerary included a guided city tour by motorcoach following free time at Pike Place Market, led by your Tour Director. A step-on or walking guide was not included or represented in the tour materials. Our Tour Directors are experienced professionals, and their role is standard for this itinerary.
We also confirmed that the hotels provided were the properties listed in the program or comparable accommodations, consistent with the booking details. Our records do not show that concerns regarding the hotels were reported to hotel staff or the Tour Director during the tour, which would have allowed the opportunity to address them at the time.
While we regret that your experience did not meet your personal expectations, our review found no misrepresentation or failure to provide the services purchased. As a gesture of goodwill and customer care, a $150 refund was previously issued.
We appreciate your feedback and value your comments as we continue to improve the guest experience.
Excellent trip planning
Excellent content, made our vacation planning a breeze! Bea was incredibly helpful! She made it easy for us to understand the options and to book the trip when we finally had all the details hammered out.
24 de junho de 2026
Resposta da YMT Vacations
Hello RANDY, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience with Bea!
Nobody does it better!
Bea is the most fabulous travel consultant! She went above and beyond to get us just exactly the trip we were hoping for. This is our 6th tour with YMT. They take care of us from start to finish. All we have to do is pack our bags and YMT does the rest. Nobody does it better. WE LOVE YMT VACATIONS!!
23 de junho de 2026
Resposta da YMT Vacations
Thank you for your amazing review, Denise! We're thrilled to hear that Bea exceeded your expectations and that you continue to enjoy your experiences with us. It’s wonderful to know you feel well taken care of on your travels.
Pita Rauita was perfect for our tour…
Pita Rauita was perfect for our tour guide. The planning was flawless and everything went on without one problem. Pita was personable and professional. YMT was a great choice for us and I am sure we will be using them again soon
7 de junho de 2026
Avaliação não solicitada
Resposta da YMT Vacations
Thank you, Larry! We're thrilled to hear that Pita made your tour unforgettable and that everything went smoothly. Your satisfaction means a lot to us!
Amazing time with YMT and Pita Rakuita
This was our second time with YMT and the first time for my daughter who just graduated from HS and we had the most amazing time! Pita Rakuita was the best tour guide anyone could ask for! He was so knowledgeable and organized and kind! He was so compassionate with my elderly parents and helped them along each step of the way from saving seats for them on the bus and walking behind them to helping them make arrangements for any request that they might have had. We had a personal tour with Pita at the Polynesian Cultural Center and even heard him perform. It was a fabulous experience overall and we can’t thank Pita enough for everything!
7 de junho de 2026
Avaliação não solicitada
Resposta da YMT Vacations
Dear Kathy, Thank you for your thoughtful feedback. We’re delighted to hear that your family had such a memorable experience and that Pita took exceptional care of everyone throughout the trip.
It’s wonderful to know his knowledge, kindness, and attention to detail made such a positive impact, especially in supporting your parents and creating special moments for your family.
We truly appreciate you taking the time to share your experience.
Resposta da YMT Vacations
Thanks for the fantastic feedback, Mary! We're thrilled to hear you had a great experience with Tammy. Her expertise makes all the difference! We appreciate your support.
Sophia was great to work with again…
Sophia was great to work with again planning another wonderful trip!
16 de junho de 2026
Resposta da YMT Vacations
We're thrilled to hear you had another fantastic experience planning your trip with Sophia! Your continued trust means the world to us!
Our tour director
Our tour director, Pita Rakuita, is who made this trip a once in a lifetime holiday. He took such good care of us. Every detail was checked and double checked. He was so knowledgeable about all the islands and he truly treated us as ohana. We gained a wonderful friend.
7 de junho de 2026
Avaliação não solicitada
Resposta da YMT Vacations
Hello Margaret, Thank you for your kind words. We’re so glad to hear that Pita Rakuita made your experience memorable and took great care of your family throughout the trip.
We truly appreciate you taking the time to share your feedback.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.