YMT Vacations Avaliações 

2.663
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an amazing time!!!! Our trip timeframe for Hawaii was 12 - 18 July. Pita was amazing!!! Every event we attended was such a memorable experience. Thanks so much for the experience.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pita Rakuita was an amazing tour director! He was very knowledgeable and helpful. We were able to get within a half mile of the Kilauea eruption-- a once-in-a-lifetime experience! The entire week was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The registration process was quick and professional. Bea got our airline reservations quickly and all travel arrangements were set in less than a day. So happy with how well everything came together.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was our second time with YMT and the first time for my daughter who just graduated from HS and we had the most amazing time! Pita Rakuita was the best tour guide anyone could ask for! He was so k... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre YMT Vacations

Escrito pela empresa

About YMT Vacations

Since 1967, YMT Vacations has specialized in organizing affordable guided tours for the mature traveler. We offer a variety of land tours, cruise tours, and river cruises to destinations around the globe—including Hawaii, Alaska, Europe and beyond. We even handle all of the details for you—from hotels to sightseeing to transportation—so you get a hassle-free vacation package for one low price. When you’re on a YMT vacation, all you need to do is have fun!

YMT Vacations is a member of the Travelopia group of companies, the world’s largest collection of specialist travel brands.

Our Vacations

We’re proud that our vacations are the easiest, most engaging, affordable, social, and fun way for mature travelers to see the world. We’ve designed guided land and cruise tour packages that give guests more of what they want.

We Handle the Details

Wherever your vacation dreams take you, all your arrangements on our vacations—accommodations, transportation on tour via modern motor coach, baggage handling at hotels, sightseeing and attraction entrance fees, professional Tour Directors, select meals, even independent air travel with transfers to and from your hotel at no extra cost—will be taken care of with one simple phone call.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.663)

422 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Our Trip Consultant V Helpful

Our Trip Consultant is/was very helpful with answering questions and keeping us updated.

18 de junho de 2026
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Resposta da YMT Vacations

Thanks for the fantastic feedback, Janet! We're thrilled to hear that our Trip Consultant provided you with helpful service and kept you informed. We strive to make every experience enjoyable and appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Booking process with Sophia was…superb, couldn't ask for more customer service.

Booking process with Sophia was great--she was very informative, explained any questions I had.

15 de junho de 2026
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Resposta da YMT Vacations

Thank you for your kind words, Judith! We're thrilled to hear that Sophia provided you with excellent service and answered all your questions. We strive to make the booking process as smooth as possible, and your feedback is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Loyal customer for many years😊😊

Loyal customer for many years😊😊
Very sad to hear YMT going to retire 🙁🙁

18 de junho de 2026
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Resposta da YMT Vacations

Thank you for being a loyal customer, Loan! We truly appreciate your support over the years and knowing you enjoyed your trips with us.

Avaliado com 5 de um total de 5 estrelas

Hawaii 4 island trip

Our trip to Hawaii was amazing! All if the islands were unique and wonderful. Pita Rakuita made everything easy and took great care of all of our needs! Truly a vacation we will never forget!

18 de junho de 2026
Avaliação não solicitada
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Resposta da YMT Vacations

We're thrilled to hear that you had an amazing trip to Hawaii, Jessica! It's great to know that Pita provided excellent support and made your vacation unforgettable. Thank you for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

18 de junho de 2026
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Resposta da YMT Vacations

Thank you for your kind words, P! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority.

Avaliado com 4 de um total de 5 estrelas

Booking process

I was able to get on a tour that was no longer listed by calling a reservation person that I had been dealing with earlier this year. I did not want to visit this area without seeing Crater Lake and this is one of the few tours that includes it. I was disappointed that I was not giving loyalty discount because my time had expired from my last trip with YMT there should not be and expiration on loyalty.

9 de junho de 2026
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Resposta da YMT Vacations

Maria, Thank you for taking the time to share your feedback. We’re glad we were able to assist you in securing a space on a tour that included Crater Lake, as we understand how important that destination was to you.
We appreciate your comments regarding the loyalty discount. Our loyalty program is structured with specific eligibility timeframes, which is why the discount was not applicable in this instance. We understand your perspective and truly value your continued interest in traveling with us, and we will be sure to share your feedback with our team for consideration.
We hope you enjoyed your overall experience!

Avaliado com 5 de um total de 5 estrelas
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Resposta da YMT Vacations

Hello Janet, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience Mariam! I hope you'll return for more trips and please refer YMT Vacations to friends and family for future trips, as well. Take care.

Avaliado com 5 de um total de 5 estrelas

They variety of vacations/trips

They variety of vacations/trips offered. The cost is always reasonable. The staff is pleasant and helpful.
I have taken many trips with the company. I would like to see more of the United States especially the southern states.

15 de junho de 2026
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Resposta da YMT Vacations

Thank you for the wonderful feedback! We're thrilled to hear you've enjoyed your trips with us and appreciate your suggestions!

Avaliado com 5 de um total de 5 estrelas

Mariam was very pleasant and…

Mariam was very pleasant and knowledgeable. She was very efficient and walked us through the trip, and setting up the flight and insurance process.
We do need more information on the optional excursions.

15 de junho de 2026
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Resposta da YMT Vacations

Thank you for your fantastic feedback, William! We're thrilled to hear that Mariam provided you with excellent service. We'll make sure to provide more details on the optional excursions for you. Your travel experience is important to us!

Avaliado com 4 de um total de 5 estrelas

The quick response and call backs was…

The quick response and call backs was great. The one downfall is the cost of the travel insurance. I was not given the cost of the insurance until after I booked my trip.

10 de junho de 2026
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Resposta da YMT Vacations

Thank you so much for your kind feedback—we’re glad to hear you appreciated the quick responses and follow-up!
We also appreciate you sharing your thoughts regarding the travel insurance. Coverage options and pricing can vary, and we always aim to provide as much detail as possible during the booking process. Your feedback is valuable and helps us continue improving the overall experience.
Thanks again for taking the time to share your experience

Avaliado com 5 de um total de 5 estrelas

Good bye YMT…

I love dealing with YMT because they have the best prices and best places to go. I love being picked up at airport and transported to the hotel. I love being able to pay and just pack and go have fun and YMT does the rest. I am heartbroken we won't get our 21 day cruise from Singapore and having YMT golf. Thank you for all the places I have been because of you. Your personal are all wonderful.

12 de junho de 2026
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Resposta da YMT Vacations

Thank you, Loretta! We're thrilled to hear you enjoy our services and travel experiences. It's our goal to make your adventures as seamless and enjoyable as possible!

Avaliado com 5 de um total de 5 estrelas

Tammy L

Tammy L. was very helpful and explained everything I asked questions about. She was very professional and personable.

1 de junho de 2026
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Resposta da YMT Vacations

We’re thrilled to hear about your positive experience with Tammy! Our team strives to provide helpful and professional service, and it’s great to know that we met your expectations. Thank you for sharing your feedback!

Avaliado com 5 de um total de 5 estrelas

Very helpful in getting us booked

Very helpful in getting us booked

1 de junho de 2026
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Resposta da YMT Vacations

Hello Irene, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience! I hope you'll return for more trips and please refer YMT Vacations to friends and family for future trips, as well. Take care.

Avaliado com 5 de um total de 5 estrelas

Every aspect of our trip was excellent

14 de maio de 2026
Avaliação não solicitada
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Resposta da YMT Vacations

Thank you, Tom! We're thrilled to hear that every aspect of your trip exceeded your expectations. We strive to create memorable experiences and appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

We have always had a great experience…

We have always had a great experience when booking with Tammy. She is always very helpful!

2 de junho de 2026
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Resposta da YMT Vacations

Thank you, Tonua! We're thrilled to hear about your positive experiences with Tammy. Our team is dedicated to providing exceptional service, and it's great to know that Tammy has made your bookings enjoyable. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

great experience

my consultant was awesome

29 de maio de 2026
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Resposta da YMT Vacations

Hello ARLENE, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience! I hope you'll return for more trips and please refer YMT Vacations to friends and family for future trips, as well. Take care.

Avaliado com 5 de um total de 5 estrelas

Tammy makes booking easy.

Tammy makes booking easy.

2 de junho de 2026
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Resposta da YMT Vacations

We’re thrilled to hear that Tammy made your booking experience a breeze, Suzanne! Our team is dedicated to providing excellent service, Thank you for your kind words and for choosing us for your travel plans!

Avaliado com 5 de um total de 5 estrelas

Tammy was extremely helpful and…

Tammy was extremely helpful and efficient. This is the 3rd vacation we've booked with ymt. If it wasn't great we wouldn't have used them again.

1 de junho de 2026
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Resposta da YMT Vacations

Hello SUSAN, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience with Tammy! I hope you'll return for more trips and please refer YMT Vacations to friends and family for future trips, as well. Take care.

Avaliado com 5 de um total de 5 estrelas

Bea is always helpful

Bea is always helpful, efficient and professional.

1 de junho de 2026
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Resposta da YMT Vacations

Thank you for the wonderful feedback, Patricia! We're thrilled to hear that Bea made such a positive impression with her helpfulness and professionalism. Your satisfaction is our priority, and we look forward to assisting you again soon!

Avaliado com 3 de um total de 5 estrelas

I do not like the period of time of…

I do not like the period of time of payment. You asked us to paid off 120 days before the actual date of tour.
Other tour agency like Gate One, Trafalgar, etc only asked for 2 months before the tour date or even less like 7 weeks before the tour starts.

26 de maio de 2026
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Resposta da YMT Vacations

Hello Puspita, Thank you for your feedback. We appreciate you taking the time to share your concerns about the payment timeline.

Our payment policy, which requires full payment 120 days prior to the tour, is designed to secure all components of your trip—such as accommodations, transportation, and exclusive experiences—well in advance. This helps us ensure availability and maintain the quality and reliability of the services included in your tour.

We understand that other tour operators may have different payment schedules, and we recognize that this may not align with everyone’s preferences. Your feedback is valuable, and we will certainly share it with our team as we continue to evaluate our policies.

If you have any questions or would like to discuss your booking further, we would be happy to assist.

Thank you again for your input.

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