I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais
A empresa respondeu
We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais
Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.
Informações de contato
31 Strathmore House, G74 1JN, East Kilbride, Reino Unido
- 01355 511068
- Hello@YNSmortgage.com
- ynsmortgage.com
4,9
Excelente
190 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alan made getting my first mortgage a…
Alan made getting my first mortgage a breeze from start to finish. Always at the other end of the phone to answer all my questions, however silly they may have been!
Highly recommend YNS, the service provided was flawless.
18 de dezembro de 2022
Avaliação não solicitada
Resposta da Your Next Step
Thanks a lot Sheona, it's been a pleasure helping you buy your first home! :)
I would highly highly recommend 'your…
I would highly highly recommend 'your next step' when it comes to anything to do with mortgages. Alan is incredibly friendly, deeply knowledgeable and very insightful. I was kept informed at every stage which was very important to me. He was always contactable and would respond to any communication by myself very rapidly. I would trust no one else with mortgage matters.
2 de dezembro de 2022
Avaliação não solicitada
Resposta da Your Next Step
Thank you very much for the wonderful feedback, it's been an absolute pleasure helping!
Fantastic
The service I received from Your Next Step was fantastic. Alan was always on hand to advise me about my remortgage, explain the different options available and answer any questions I had.
He was very accommodating arranging over the phone consultations at times that best suited me. His professionalism and expertise was superb.
17 de novembro de 2022
Avaliação não solicitada
Resposta da Your Next Step
Many thanks for the great review and your feedback, I greatly appreciate it :)
Great service from Alan at Your Next Step!
Alan at Your Next Step has been AMAZING to work with! The process was smooth, hassle free and actioned with complete confidence. Alan was incredibly helpful and made me feel at ease from start to finish. The process was super quick given the changes to interest rates so the speed of action is very much appreciated! The communication we received was excellent and I never felt like even 1 (of my many) questions were silly. First class service and I will certainly be using again in the future and recommending Alan to friends and family :)
7 de outubro de 2022
Avaliação não solicitada
Resposta da Your Next Step
Thank you very much for the wonderful review, Stacey! It was an absolute pleasure and you know where I am if you need anything else 😁
Brilliant and very informative service!!
We were really nervous about dealing with our re-mortgage because of frequent news bulletins about rates increasing. We reached out to Alan at Your Next Step, who put our mind at ease, helped us to understand what was going on with the market and explained all our options. We’ve now secured a long-term fixed rate, on a better deal than we expected, and have upgraded our critical illness package onto a much better policy. We are delighted with Alan’s help and support, I would highly recommend Your Next Step for your mortgage and protection needs, 10/10
20 de outubro de 2022
Avaliação não solicitada
Resposta da Your Next Step
Thank you for the amazing feedback, it's been a pleasure to help you! :)
If only all Mortgage advisors were like Alan
Alan made renewing our mortgage so straightforward and stress free in such hectic times. He was extremely well informed about all the current products on the market. Any questions we had, Alan was there to answer promptly and efficiently. We had been dreading sorting this out and Alan made it a very, dare I say it, pleasant experience!
Myself and my partner have both agreed that Alan will be our go to guy for all things mortgages in the future.
If you decide to go with Alan at Your Next Step you will NOT be disappointed!!!
14 de outubro de 2022
Avaliação não solicitada
Resposta da Your Next Step
I love this review, Alison! Thank you very much, it was a pleasure helping you 😁
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.