Your Next StepAvaliações 

190
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. Corretor de seguros

Escrito pela empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(190)

46 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Efficient and Friendly

Alan was extremely efficient and kept me up to date throughout the entire mortgage application process. He explained everything thoroughly and provided me reassurance with any queries I had. Alan came recommended from a friend and I wont hesitate to recommend him in the future.

14 de setembro de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thank for the ⭐⭐⭐⭐⭐ review Jennifer, your words are very kind and we appreciate them!! 🤗 So happy for you and we look forward to speaking again soon!

Avaliado com 5 de um total de 5 estrelas

Alan took control right from the…

Alan took control right from the beginning and made the whole experience stress free.He was always at the other end of the phone and nothing was ever an issue.1st class service and will never use anybody other than YNS

15 de setembro de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks so much for the review Lindsey, this feedback is absolutely amazing! Giving you the news of your offer was a delight and we can't wait to see you in your new home. Good luck and we'll speak soon!! 🏡🗝️

Avaliado com 5 de um total de 5 estrelas

Not all heroes wear capes!

We are so glad to have been recommended Alan as our mortgage advisor. He made the process so simple and as first time buyers everything was new to us. He took the time and explained everything so clearly and was always available to answer any questions when needed. We couldn't recommend Alan enough and will be in touch when remortgaging. Thank you so much Alan.

8 de setembro de 2023
Avaliação não solicitada
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Resposta da Your Next Step

What an amazing review, it's put a great big smile on our faces! Thanks Sarah, we're buzzing to see you move into your new home! ⭐

Avaliado com 5 de um total de 5 estrelas

Great Service from Alan

Great Service from Alan!

Alan was extremely helpful in securing our new mortgage deal. He was there every step of the way and always explained all of our options well. Would recommend to anyone!

30 de junho de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing review Nicola, was a pleasure helping you! 🤗

Avaliado com 5 de um total de 5 estrelas

First Time Buyer - Would Recommend Alan

Alan has been a great help from start to finish! As a first time buyer Alan took the time to explain the process start to end, advise on the best options available to me and submit my application within 24 hours of me deciding which lender to go with. Alans communicate has been brilliant and I would definitely recommend!

2 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing feedback Colette, you've been a real pleasure to help and we can't wait to see you moving into your first home!! Congratulations 🥳

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Alan was very helpful and knowledgeable. He made the whole process of obtaining a mortgage offer so much simpler. Highly recommended!

16 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks very much Mamuna, you've been a pleasure to help! 🤗

Avaliado com 5 de um total de 5 estrelas

Re Mortgage application

Was able to have our request clarified, giving us the chance to see what options were available and together making the right choice for us at out present time in life. So quick and effort less.

23 de junho de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing feedback, Fiona!! 😊

Avaliado com 5 de um total de 5 estrelas

I can’t thank Alan enough!

I can’t thank Alan enough! He has made what could be a really stressful process so easy and seamless.

Alan’s communication has been brilliant throughout with regular updates and speedy responses to any queries I’ve had.

I’d 100% recommend Alan and Your Next Step to anyone looking for advice and support with anything mortgage related!

14 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing feedback Jenny, we've loved helping you! 😄

Avaliado com 5 de um total de 5 estrelas

Alan has been absolutely amazing…

Alan has been absolutely amazing throughout the processes of buying a flat and helping us secure a mortgage. We were new to buying a property in Scotland and Alan helped us through the whole process, patiently answering all our questions. He has been proactive in sourcing us the best mortgage, at a time when interest rates are very volatile. I cannot recommend him enough, and we will be using him again when our mortgage is up for renewal. Thank you!

13 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Wow, what an amazing review! Delighted to help and we look forward to catching up again in the future! 🏡🗝️🥳

Avaliado com 5 de um total de 5 estrelas

The support and guidance which we…

The support and guidance which we received from day one was excellent and the process from start to finish was very smooth, Alan MacKenzie keep us updated throughout.
Would recommend Alan to anyone looking to secure a mortgage.

9 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Amazing feedback Stewart, congratulations!! 🌟🌟🌟🌟🌟

Avaliado com 5 de um total de 5 estrelas

Great experience as first time buyer.

As first time buyers we were caught in a fix with a property but Alan came and cleared everything so easily and quickly. He clarified any doubts we had and advised us through each step in the process. The best part was that anything that we suggested he would look into it and advise accordingly. Only wish we had met him earlier then we wouldnt have lost time and money.
We would just like thank him for helping us out on our first buy.

8 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks very much for taking the time to review your experience with Your Next Step. We've been so pleased to have found a quick fix for your case and we look forward to helping you in the future, Debdeep. All the very best in your new home! 🏡🗝️😊

Avaliado com 5 de um total de 5 estrelas

Alan has been very helpful in assisting…

Alan has been very helpful in assisting my partner and I in purchasing our first home. He has been available to answer any and all questions and has made the whole process feel easy and relaxed while still getting things moving.

8 de agosto de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for such an amazing review Rebecca, we're really excited for you buying your first home!! 🥳🏡🗝️

Avaliado com 5 de um total de 5 estrelas

Happy customer 😁

I was very pleased with the outcome of my dealings with Alan. He was very efficient and always quick to reply to any queries I had. Thanks again for your service and I’m glad you could get me a new and better deal in a short period of time.

1 de maio de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing feedback Ali, you've been a pleasure to help and we look forward to catching up in the near future 😊

Avaliado com 5 de um total de 5 estrelas

The best mortgage broker!!!

We had spoken with other mortgage advisers and brokers previously without much luck and felt like we weren’t getting anywhere until we came across Alan. He made us feel so relaxed and done in a week what we had been trying to get for going on a year. Alan makes everything a really smooth process and keeps you informed all the way through so the process is stress free, he always answers any questions you have even if you think they’re silly he always assures and puts you at ease. We could not recommend him enough and are so grateful for all his help.

30 de junho de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thank you so much for your amazing review Andi, your words are very kind and they've put a huge smile on our face! 😊 Can't wait to see you holding those keys to your new home 🏡🗝️

Avaliado com 5 de um total de 5 estrelas

Alan has been brilliant

Alan has been brilliant. He has been there to break everything down for me and make this process, easy and stress free! I highly recommend him! He also treats you as a person, not a robot going through a sales pitch

20 de junho de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thank you very much Lance, you've been a pleasure to help! 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service

I couldn't recommend Alan MacKenzie at YNSmortgage enough. Although I didn't have the most straightforward situation in trying to find a remortgage, he listened to all the details and within such a quick time he'd found me the deal I'd hoped for, that I didnt think would be possible. I was kept up to date at all stages, information was clear and concise, excellent service all round. Would highly recommend.

18 de junho de 2023
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing review, Amy. Your words are very kind and we're delighted we got a great result for you! 😊

Avaliado com 5 de um total de 5 estrelas

So quick and easy!

Alan was so on the ball right from our very first phone call. He made everything so clear and understandable and gave me plenty of options to chose from. I'm very happy and would recommend to everyone.

5 de junho de 2023
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing review, Rebecca! We're delighted we managed to secure your rate before the two sharp increases we have seen this week. Looking forward to rewarding you for all your recommendation to Your Next Step! 😊

Avaliado com 5 de um total de 5 estrelas

Alan from YNS was amazing throughout…

Alan from YNS was amazing throughout our mortgage application!! For something that can be quite daunting and stressful, especially when looking to take additional borrowing also, he took the time to explain things fully but simply, kept us up to date throughout and got us a deal that we’re delighted with!! Thank you Alan - we’ll 100% come back to you when we review things again in a few years!!

9 de junho de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for the amazing review, Chris. It's been a pleasure to help you and we're so happy we got a great deal on your mortgage 👏👏👏

Avaliado com 5 de um total de 5 estrelas

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Alan @ Your Next Step for the process of selling and buying our new property. Alan was exceptional throughout the process from start to finish. We appreciate Alan’s attention to detail and willingness to answer all of my questions (as daft as they can be at times!) im absolutely delighted to have received my mortgage offer Today and would definitely recommend to anyone looking for a smooth and stress-free mortgage experience.

22 de maio de 2023
Avaliação não solicitada
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Resposta da Your Next Step

We love this review, Jordan! Thank you so much, we can't wait to see you in your new home, how exciting! 🐝🔑🏡

Avaliado com 5 de um total de 5 estrelas

Alan is a superstar!

Alan has been a huge help throughout our process of getting a mortgage in place for our home to be. For someone that hadn’t gone through the full process before, Alan was amazing at making sure everything was clear and understood, and his detailed follow up emails were super useful!

I still can’t believe how little effort we feel like we have made and that’s a testimony to Alan’s irreplaceable knowledge and expertise who made sure everything was smooth and quick!

If we ever need to remortgage or move again, I won’t think twice about who to contact for help!

11 de maio de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thanks so much Joao, you've been amazing to help and we can't wait to see you moving into your new home, how exciting!! 🥳

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