YOSE POWER Avaliações 

167
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Really dissapointed. I was looking for a kit for my bike (front or back configuration) so I asked Yose UK support and got the following answer. (I have a standard VooDoo bike from Halfords) "All... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mi è piaciuto la semplicità nel montaggio del kit, e la ottima durata della batteria, anzi delle batterie. Come difetto direi che il computerino è troppo piccolo, e il caricabatterie si scalda bene,... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Le résultat est très agréable mais pas sans efforts! le point négatif c'est les câbles qu'il faut noyer dans l'ensemble afin que le travail soit propre. Ensuite les poignées de freins vous serons d'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

High-quality products, good value for money, fast delivery, hassle-free transactions, excellent customer service This is my third Yose conversion kit (350W 13Ah rear 2021 – 12,000 km without any prob... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. também em
  3. Loja de acessórios para bicicletas
  4. Loja de Motores Elétricos

Escrito pela empresa

Founded in 2011, YOSE POWER is a professional company specializing in e-bike batteries, e-bike conversion kits, and electric bicycle accessories for the global market. With more than 15 years of industry experience, YOSE POWER is committed to providing reliable, innovative, and affordable electric mobility solutions for cycling enthusiasts, commuters, and business partners worldwide. The company offers a wide range of high-quality lithium batteries, hub motor conversion kits, controllers, displays, chargers, and spare parts compatible with various bicycle types, including city bikes, mountain bikes, trekking bikes, and cargo bikes. YOSE POWER products are designed to combine performance, safety, and user-friendly installation, helping customers easily transform traditional bicycles into efficient electric bikes. Headquartered in China with warehouses and service coverage across Europe, YOSE POWER has built a strong reputation for fast delivery, professional customer support, and strict quality control. The company continuously invests in product development and technological innovation to meet the evolving demands of the e-bike industry. Today, YOSE POWER serves customers and business partners across Europe and other international markets, striving to promote greener transportation and a more sustainable lifestyle through electric cycling solutions.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

167 avaliações

5 estrelas
4 estrelas
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1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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4,3

Todas as avaliações

(167)

100 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Sono molto soddisfatto dell' acquisto…

Sono molto soddisfatto dell' acquisto funziona benissimo provato. Facile da montare. Bravissimi e in più velocissimi nell' spedizione,

13 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Grazie mille per la tua recensione così positiva. Sapere che sei soddisfatto del nostro prodotto è per noi la più grande motivazione. Continueremo a migliorare costantemente i nostri prodotti e servizi sotto ogni aspetto. Ti auguriamo tante piacevoli pedalate!

Avaliado com 4 de um total de 5 estrelas

Un Kit estupendo por su sencillez de…

Un Kit estupendo por su sencillez de instalacion como por su funcionamiento.
Compre otro para mi pareja y ahora disfrutamos nuevamente de la bici juntos.

12 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Estimado Enrique Jimenez, gracias por su valoración y por su apoyo a YOSE POWER. Esperamos poder seguir brindándole más alegrías sobre la bicicleta.

Avaliado com 5 de um total de 5 estrelas

Schelle Lieferung

Schelle Lieferung. Top Produkt. Idiotensichere Installation.

13 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Vielen Dank für Ihre Bewertung und Ihre Unterstützung von YOSE POWER.

Avaliado com 5 de um total de 5 estrelas

Je suis très satisfait de yose power .

Je suis très satisfait de yose power .
Moteur d'une grande fiabilité et le relationnel est très bon.
Des réponses rapides à mes questions

19 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Cher client,

Merci beaucoup pour votre soutien envers YOSE POWER. Nous ne cessons de nous améliorer, tant au niveau de nos produits que de nos services.

Bien à vous,
L’équipe YOSE POWER

Avaliado com 5 de um total de 5 estrelas

I have in the past I have bought two…

In the past I have bought two hub drive kits both are over five years old and both are working fine. Simple to fit if you do your own research for your own bike. I have just ordered the AP3 Pro kit, can't wait to fit it to my road bike.

17 de maio de 2026
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear customer,
Thank you for your long-standing support of YOSE POWER. We're truly delighted to have been with you for over five years. We hope to continue accompanying you on many more journeys ahead.
YOSE POWER

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect: fast delivery of goods, careful packing, good quality of products, special tools included! Looking forward to practical experience.

14 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear customer,
Thank you very much for your wonderful review. Your encouragement means a great deal to us. The YOSE POWER team will continue to strive for excellence and provide you with the best products and service.
Best,
YOSE POWER

Avaliado com 5 de um total de 5 estrelas

Baterie

Byla jsem mile překvapena s otevřenou komunikací, rychlostí.Zboží dorazilo v naprostém pořádku, perfektně zabalené. Baterii pro elektrokolo Milano +28 jsem jíž vyzkoušela. Nabíjení v pohodě a výdrž baterie výborná, kopcovitý terén není žádný problém. Jízdu jsem si opravdu užívala. Moc děkuji této firmě za její skvělou práci. Mohu všem doporučit. Iva.K.

7 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Milý zákazníku,
děkujeme vám za vaše uznání a podporu. Přejeme vám mnoho příjemných zážitků při jízdě.

Avaliado com 5 de um total de 5 estrelas

Der Service ist sehr gut

Der Service ist sehr gut. Rückfragen wurden innerhalb von 24 Stunden beantwortet. Das Umbauset hat, bis auf eine kleine Sache gepasst. Mir wurde aber schnell geholfen und jetzt fahre ich ein E-Bike, dass früher mal ein einfaches Fahrrad war. Ich bin sehr zufrieden. Ein echter Mehrwert für mich. Danke.

9 de maio de 2026
logotipo da YOSE POWER

Resposta da YOSE POWER

Sehr geehrter Kunde,

vielen Dank, dass Sie mit unseren Produkten und unserem Service zufrieden sind.
Ihre Unterstützung und Ihr positives Feedback bedeuten uns sehr viel. Wir werden weiterhin unser Bestes geben, um unseren Service und unsere Produkte noch weiter zu verbessern.

Mit freundlichen Grüßen
YOSE POWER

Avaliado com 1 de um total de 5 estrelas

Ordered a conversion kit for a birthday gift ,

Ordered a conversion kit for a birthday present , on arrival the crank sensor was the wrong one , our fault for not knowing about bike parts , so we paid extra and ordered a hollowtech crank sensor from yose power uk as this would mean the we can get the part quicker and finally enjoy the bike , it still took over a week, on arrival part of the kit was missing , half of the magnets . Yose power stores managed to fail to package one of the four items ! It shouldn't be this hard to put a ebike conversion on a bike . I wish is looked in to other options now.

6 de abril de 2026
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear Georgia,

Thank you for sharing your detailed experience, and I'm very sorry to hear about the issues you've encountered with your order — especially since it was intended as a birthday gift.

First of all, please accept our sincere apologies for the missing magnets in the sensor that you ordered separately. We have shared your case with our warehouse and logistics teams to ensure that similar issues do not happen again in the future.

We hope that your issue has already been fully resolved. If you require urgent assistance, please contact Lily directly at: lily@yosepower.com.

Once again, we are truly sorry for the inconvenience this has caused you. We greatly value your feedback, as it helps us improve our service. We hope you will give us the chance to make things right.

Best regards,
YOSE POWER

Avaliado com 1 de um total de 5 estrelas

Sent a used item.

Bought a battery, they sent a used item and agreed to exchange it but then failed to arrange the collection. The SEEL delivery guarantee won’t cover it as I started the dispute with the seller, and now their 7 day window has passed. Don’t bother with paying the extra for this “guaranteed service” it’s worthless. Only use Yose power if you have no alternatives. The products are great, when they send the right items, but their customer service is very poor and incredibly slow to respond to emails. Pay by credit card and use the charge back system to avoid the headaches I’ve got.

13 de março de 2026
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear customer, first of all, we sincerely apologize for sending you the wrong item. We will strengthen the management of our warehouse shipping process to prevent this from happening again.

Secondly, regarding the SEEL protection service, it covers cases such as defective items, non-delivery, missing or incomplete orders, and significant delays — but it does not cover incorrect items being sent. This insurance is primarily intended to protect against issues that occur during transit.

As for the delayed email responses, our online customer service team is based in China, so the time difference may cause some delays. We are very sorry for the poor experience this has caused you, and we will continue working to improve our service quality.

We would also like to thank you very much for your feedback. It plays a significant role in helping us build and strengthen the trust in our brand.

We hope that your order has now been fully resolved. If you require urgent assistance, please contact Lily directly at: lily@yosepower.com

Avaliado com 1 de um total de 5 estrelas

I ordered a battery from this…

I ordered a battery from this company.Paid over £200. When it arrived it did not fit. I contacted the company and they advised that I send it back,which I did. It was sent back on the 16/2/26 nearly a month ago. I’ve tried contacting the company and they just ignore my emails and still no refund.Do not trust this company ever.
David Brown

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear David Brown,

Thank you for your feedback. We sincerely apologize for the long wait and any inconvenience caused.

Please note that the period from February 16th to the end of the month coincided with the Chinese New Year holiday, during which our company was closed. This may have caused the delay in processing your return and responding to your emails. We appreciate your understanding.

To help resolve this, please send a follow-up email to your sales representative. If you still don't hear back, kindly forward your order screenshot and sales contact name to lily@yosepower.com, and we will prioritize your case.

Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Best ebike kit

I have bought many yose power and other brands kits for my friends, customers and for myself for the last 7 years and can only say that it is the best value ebike conversion kit.
The only suggestion is to have more choice with wheels like disc or rim brake, silver or black spoke because it's nicer to match rear to the front wheel of the bike when converting. Very nice that they have MT200 hydraulic brake sensor I wish it could be available to choose instead of just cable brake sensor and usually square taper sensor fits all bikes but hollowtech needs improvement with size adjustment as not every crank spider is the same.
The battery is one of the best things of this kit, it's so long lasting if you charge and maintain it correctly and like no other brand it has integrated controller in the bracket which makes the bike look nice.
In my experience the controller is the only part that ever failed but that happened after 18k miles and that bike already done 30k miles with this kit and still going.
I wish the battery and bracket design could be more durable as after so many miles the tabs that hold the battery on the bracket can break and become loose and water could get in-between, that is something for the designers to solve as many other brands uses that type of battery bracket.
I only can't believe that there are so many negative reviews left in here.

22 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Display clasp opending too small to fit handlebars

Having been let down by an ever lengthening delivery date from another well known ebike kit supplier, I turned to Yose.
I chose the A3 Pro kit, very similar to the other kit I had ordered and over £100 cheaper. The kit arrived within a week, very well packaged, came with some tools - another plus - and looked well made.
Fitting the kit, all seemed well. The rear wheel went on nicely. The battery bottle cage although not suitable for the down tube fitted fine on the seat tube and I managed to tuck away the cable to the motor tidily. It was when I came to fitting the display that I hit a major problem, the clasp opening is too small for my handlebars. It has an opening for 22.2 mm diameter bars. This size went out with chrome handlebars, modern alloy bars are fatter.
I reached out to Yose and had a good initial response but in the last few days they have gone quiet.
The kit is of no use to me without the display on the handlebars.

Yose did agree to a refund but I found my own solution - a handlebar extender. Not ideal but it did mean I could use the kit.
I'm happy with the kit in use. Although I would prefer less assistance on level 1 i.e. just enough to help me along without me realising I am getting that help. There are 4 higher levels to use if I need a real push but so far I have not used higher than level 1 even though it is fairly hilly where I live. Less assistance on level 1 would also extend the range. I managed to fit an 11 speed cassette which is good even though Yose state up to 10.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear Customer,

We sincerely apologize for the disappointing experience. After communicating with our relevant customer service staff, we have come to understand the issue regarding the display not fitting your handlebars. In light of this, our suggestion is to proceed with a return and a full refund. We are truly sorry that you were unable to get a product that meets your expectations.

YOSE POWER

Avaliado com 1 de um total de 5 estrelas

poor quality

I bought a battery that lost 30% of its charge in six months! These batteries are no better than ali3xpress, they're just junk!
They ignore all letters and inquiries. I do not recommend buying batteries from them. Poor quality and poor service are guaranteed!
UPD.
Why are you posting fake answers here? You've already been sent several emails respond to them.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear Valued Customer,
We apologize for the inconvenience you've experienced with your battery. Our customer service team will be happy to assist you in troubleshooting this issue. Please contact us at your convenience so we can guide you through a proper diagnostic process and determine the best solution.
BEST,
YOSE POWER

Avaliado com 2 de um total de 5 estrelas

Joey is useless had it 2 days and the…

Joey is useless had it 2 days and the controller must be a faulty one but Ive been in contact with customer service "joey" for 3 days now and just keeps asking if its working, instead of sending a new part or asking for it to be shipped back for repair absolutely stupid, ive evern sent video footage and a full detailed description of the problem

4 de dezembro de 2025
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Dear Valued Customer,
We apologize for any disappointment caused. To minimize any disruption to your product usage, our customer service team typically begins by assisting users in identifying whether basic issues can be resolved independently. If not, we will proceed to help arrange next steps such as returning the product for repair. We will also enhance our customer service communication skills to ensure a more pleasant experience and avoid causing any dissatisfaction in the future.
Best regards,
YOSE POWER

Avaliado com 2 de um total de 5 estrelas

Ein System läuft gut – beim zweiten (Accu nicht wasserdicht)scheitert der Service komplett

Wir besitzen zwei verschiedene Yose-Power-Systeme:

1. Hinterradset mit Rahmenakku (läuft seit 2023 problemlos)
Dieses System aus der Bestellung YOSE#16504 funktioniert bis heute einwandfrei. Damit waren wir sehr zufrieden.

2. Vorderradmotor mit Gepäckträgerakku (Akkuausfall nach ca. 100 Ladezyklen)
Bei diesem System trat nach rund drei Jahren ein Problem auf: Das E-Bike schaltete sich sofort wieder ab, obwohl der Akku laut Anzeige noch Ladung hatte.

Der Support wirkte zuerst sehr entgegenkommend und schrieb:
„Man kann den Akku zur Reparatur zurücksenden. In der Regel kostet er 40–80 EUR.“
Also haben wir den Akku eingeschickt, wie gewünscht mit Sendungsnummer.

Die spätere Rückmeldung lautete jedoch lediglich:
„Der Akku konnte nicht repariert werden, weil die Batterie nass geworden war.“

Auf unsere Nachfrage kam die Erklärung:
„Unsere Akku sind nicht 100 % wasserdicht. Wir raten davon ab, längere Zeit im Regen oder bei starkem Regen zu fahren.“

Für ein E-Bike-System, dessen Akku offen am Gepäckträger sitzt und im deutschen Alltag genutzt wird, ist diese Einschränkung schwer nachvollziehbar. Das Rad stand trocken, wurde nur selten im Regen gefahren — trotzdem soll der Akku „nass geworden sein“.

Wir baten anschließend um technische Daten oder ein Ersatzangebot.
Statt konkreter Unterstützung erhielten wir lediglich:
„Vielleicht kann man auf eBay oder Amazon wieder suchen.“

Wir haben daraufhin selbst recherchiert und konkrete Produktlinks geschickt, z. B. zu potenziell passenden Akkus — jedoch keine Rückmeldung erhalten, ob diese Modelle kompatibel sind oder nicht.
Nicht einmal die grundlegenden technischen Spezifikationen (Maße, Stecker, Leistung) wurden uns mitgeteilt.

Damit blieb der gesamte Prozess ohne Lösung, obwohl der Akku ein Yose-Produkt ist und wir transparent um Hilfe gebeten haben.

Fazit:
Unser erstes Yose-System funktioniert bis heute einwandfrei. Beim zweiten System jedoch zeigt sich, dass der Service bei Akkuproblemen sehr begrenzt ist: keine Reparatur, kein Ersatzangebot, keine technische Beratung und keine Rückmeldung zu von uns vorgeschlagenen möglichen Alternativen.

Gerade die Aussage, ein Fahrradakku am Gepäckträger solle möglichst nicht im Regen genutzt werden, wirkt im Alltag unrealistisch.

Gesamtbewertung: ⭐️⭐️☆☆☆ (2 von 5 Sternen)
– gutes erstes System,
– aber schwacher Support und fehlende Lösungsbereitschaft beim zweiten.

21 de novembro de 2025
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Sehr geehrter Kunde,

vielen Dank für Ihre ausführliche Rückmeldung. Wir bedauern sehr, dass Sie mit unserem Service in dieser Angelegenheit unzufrieden sind und wir Ihre Erwartungen nicht erfüllen konnten.

Wir nehmen Ihr Feedback sehr ernst. Selbst wenn die Garantiezeit abgelaufen ist und unser Support versucht hat, Ihre Fragen zu beantworten, verstehen wir Ihre Frustration, dass keine praktikable Lösung gefunden wurde. Es tut uns leid, dass der Prozess für Sie unbefriedigend verlaufen ist und Sie das Gefühl hatten, mit Ihrem Anliegen nicht ausreichend unterstützt worden zu sein.

Ihre Erfahrung hilft uns, unsere Prozesse zu überprüfen und zu verbessern. Wir leiten Ihr Feedback an die zuständigen Abteilungen weiter, um künftig in ähnlichen Fällen besser beraten und transparenter kommunizieren zu können.

Mit freundlichen Grüßen
YOSE POWER

Avaliado com 5 de um total de 5 estrelas

Expérience heureuse avec YosePowerAcheté le kit complet 36V/350W/batterie…

Acheté le kit complet 36V/350W/batterie 13Ah, moteur arrière, en juin et monté sur mon VTT. Changé le PAS car pas compatible, les cannelures de mon pédalier étaient nulles. Après 1500 km j'ai eu envie de plus d'autonomie et Yose m'a conseillé la batterie 18 Ah. Des sa mise en place j'ai constaté un gain décevant (10km de mieux). Yose m'a renvoyé une nouvelle batterie gracieusement sans demander le retour de la batterie défaillante. Je trouve cette société très sérieuse et vraiment a l'écoute de ses clients. Connu a travers le site bricolage c'est cool je suis ravi de mon expérience vélo électrique.

30 de outubro de 2025
Avaliação não solicitada
logotipo da YOSE POWER

Resposta da YOSE POWER

Bonjour,

Un grand merci d'avoir pris le temps de nous faire part de votre retour. Votre confiance et votre soutien nous touchent particulièrement.

N'hésitez pas à contacter notre service clientèle pour toute demande ultérieure ; il sera un plaisir de vous assister.

Bien à vous,
YOSE POWER

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