YOSE POWER Avaliações 

Its al trash also the service is trash do not buy here for a view month it was good now i got trubble they dont solve it now i cant even go normally to my work i have to take a expensive taxi cause there aint no normal bus where im living im asking them to solve this easy problem but they cant read have no any braincells so please people i begging do not buy anything from them

UK purchasers should be aware that the Yosepower.co.uk site is actually hosted in Canada and that Yosepower has no UK-registered legal entity: therefore, you cannot exercise any legal rights that you might think you have in respect of warranty or customer service, or even your personal data.

An enquiry made to the individual or legal entity trading in China as "Yosepower" was received but there was no response or even any acknowledgement.

Update: In its response, the trader does not answer the issue about its identity nor the lack of any presence in the UK, so potential customers are still warned that they have no warranty nor any legal redress if their purchase is defective, nor is there any meaningful commitment to not process UK customers' personal data lawfully (the trader hasn't even bothered to complete all of the "boilerplate" content in its Privacy Policy) and there is no UK ICO registration.

Delivery company made the mistake NOT yose power.Yose power have been great, especially joey who ive gotnothing but good things to sayabout . He Gets the job done. He's Reliable ,always willing to offer tips (even though it's annoying at times lol ,but he dosent know that so it's my fault ) when you think of the £ to what your buying costs are (could be anything they sell) there customer service is 2nd to none . Keep doing your thing guys . Oo I'm looking for a 500watt+ , hubs? (at least 500watt ) are use guys doing those kits ? . Massive thanks

Placed my order approximately 2 days ago and it arrived nice and early today, all packaging in perfect condition and double boxed.
I am always happy with a service that delivers your product well within the time specified, and kept updated from day one with details about the carrier service and so on.
This for me is what makes the buying experience a really good one, happy customers keep coming back 👍

The screen doesn't turn on. I emailed yosepower customer service who replied "Impossible" and then asked whether I had turned it on. This from an outfit who sent me a rear wheel kit when I ordered a front wheel kit. I have asked for a replacement screen which they've ignored. All they are doing is putting obstacles in my way without addressing the problem. Well yosepower it is possible for screens to fail because there is plenty of stuff on the internet showing this. Why don't you actually listen to your customers instead of being unhelpful.

I purchased a battery from YOSE Power that was faulty from the very beginning. After multiple attempts to get it fixed, they replaced it once — but that replacement also failed within the warranty period. Now they’re trying to charge me £30–£80 to repair something that is still under their 18-month warranty.

Their website clearly states that battery cells are covered for 18 months, with no mention of any repair fees during that time. They also claim to follow a fair warranty policy — but in practice, they seem to limit support and try to pass off costs onto the customer.

To make matters worse, the company has ignored the fact that the product was never fully functional, which is a breach of both their own policy and UK consumer law (Consumer Rights Act 2015).

I’ve given them every chance to resolve this fairly and amicably, but unless they act in line with their published terms, I will be reporting them to Trading Standards and pursuing legal action.

Disappointed and would not recommend unless you’re prepared to fight for your rights.

Un retour d'expérience après 3 ans et 3 300 kms , kit roue avant 26 250w et batterie 36V 13,5 Ah (Porte baguage)
Installé sur un Btwin 5, depuis 3 ans, seul le capteur de pedalage a été remplacé, par un modéle plus robuste, celui d'origine a fini par être endommagé.
L'autonomie est très bonne 60 à 100 kms suivant l'utilisation.
un bémol Le moteur est un peu bruyant.

I personally bought an E-bike conversion kit. It was great, fast delivery and arrived with everything in it. The only thing I wished to be different is that the description doesnt say, that all the tools are inclueded in the kit. There was a crank as well as a cassette removal tool included.
Other than that my experience was decent. It makes quite a noise but that doesnt matter to me. After 3 months of use, it works perfectly. (If something breaks, I'll change this review)
The support is also great. Although the support is located in china, they perfectly answered my question after a night.

Entreprise sérieuse que je recommande
Réponses rapides aux questions par mails
Produit complet et de qualité
Livraison rapide en quelques jours
Remboursement rapide en cas de retour (j'ai retourné une batterie qui n'était pas compatible avec mon vélo Nakamura)

J ai équipé mon velo avec un kit yose power une batterie de 350w depuis septembre 2024
Étant bricoleur, j ai installé le kit en 4h.
Je suis ravi
Je vais beaucoup en forêt
Batterie sur porte bagage renforcé
Je n'ai pas branché les freins par
câble ,car j ai des freins hydrauliques .

Great service and support was very helpful especially Joey who was very helpful and went above and beyond to make sure I got me kit. Kit was very easy to install. Went on a 20 mile run to make sure everything was working as it should and I was very impressed with it.

Don't bother purchasing anything from them. If anything goes wrong and you need help, it takes a long time to resolve the issue you have. They state the email is 'UK' but it is clear the person contacting you is based in China as the time you receive responses will be at times like 3am. The phone number provided is from China - so only way of contacting them is email.

2nd battery I have purchased, within the last year. No issues at all. Nice and weighty battery, not some cheap rubbish that come with my bike.

Ordered 2 battery’s for my assist bikes from Halfords! As the battery’s they come with do not last long atall so I need a spare to carry with me! I nearly ordered the battery’s from Halfords but they wanted £300 for 1 grade b used battery! I managed to find yosepower after searching online! I ordered them and My battery’s come next day and honestly they are even better than the original battery’s I’ve got with the bikes, they last double the amount the original do! and cost £138 brand new! Honestly I cannot be happier thank you yosepower wish I knew about you sooner, will defo use you again x

It looks like I’ll be taking Yosepower to court. Here’s the situation: I bought a battery last year for £189 on Amazon from them, used it lightly, and now the indicator has stopped working. It’s just out of warranty, so I contacted them for help. Their response? They told me to test the voltage. I explained I don’t have a voltage meter, and their reply was, “I suggest you purchase one.” On top of that, they insisted I’d have to pay for any repairs because it’s out of warranty.

I then pointed out my rights under the Consumer Rights Act 2015, but since then—radio silence.

So, see you soon, Yosepower. I’m looking forward to hearing your response in court.

EDIT:

The scam company were removed or removed themselves from Amazon. Bunch of cowboys. Luckily Amazon refunded me. DO NOT BUY FROM THEM!!!

Kit acheté en décembre 2024 mais dimensions incompatibles avec mon vélo malheureusement (écartement fourche réellement nécessaire 11cm et non 10cm). Le service client est rapide et réactif avant l'achat et même pour les retours. J'ai quand même du financer le retour alors que leur mesure est un peu trop optimiste...

Le capteur de pédalage fourni avec le kit de conversion e-bike (qui déclenche le moteur et conditionne le fonctionnement du vélo) ne correspond qu’à une partie des vélos. Dans mon cas, j’ai eu la mauvaise surprise de constater qu’il n’était pas compatible, et Yose m’a alors conseillé et vendu un capteur de pédalage supplémentaire différent. La fixation fournie de ce capteur n’est malheureusement pas adaptée à tous les vélos et il m’a fallu bricoler quelque chose, qui n’a pas fonctionné longtemps faute d’être suffisamment stable et solide. Je me retrouve avec un kit qui ne fonctionne pas et je regrette de ne pas avoir investi un prix un peu supérieur pour un vélo électrique plutôt que ce kit de conversion e-bike.

Le 20 septembre 2024 j'ai reçu mon kit de conversion 350w moteur roue arrière 700C.
En étant un peu bricoleur le montage est assez facile mais il faut une petite journée pour faire un bon travail.
Le résultat est bluffant et je suis très heureux du résultat. j'ai 71ans et je pèse 92Kg la batterie chargée me permet de faire 90 Kms en réglage éco à 25 de moyenne ce qui me contente pleinement.
Mon vélo est un Orbéa Orca de 17ans 10 vitesses qui s'adaptent très bien avec la roue livrée.
Pensez à commander le capteur de pédalier Shimano coté droit si vous équipez un vélo route (capteur Hollowtech 2)
Je vous conseil ce kit.

Have a Yose Power 48v conversion kit for two years now . Commute 25 miles a day. Battery is starting to show it's age but I still get about 20 miles out of a charge. Can't comment on customer service because I've never needed them. Just purchased a replacement battery.

Absolutely trash product if you reading this I very highly suggest that you don’t waste your Money on this product everything they give you is cheap and crap and breaks within a month I had this and when you kit does break which it will you have to contact customer service to get it sent back and repaired.
Don’t bother 🤦
I had a crappie service guy called Joey who told me to use a voltmeter on my battery, can you explain how that’s going to fix my motor wheel 🤦🤦 0 stars 💩💩😡