Your LocalAvaliações 

4.008
O TrustScore é 3.5 de um total de 5

3,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What a fantastic service we've had with your window cleaner Joshua A super friendly.. helpful and positive person who also sorted out my payments as I was paying too much for the services Happ... Ver mais

Avaliado com 1 de um total de 5 estrelas

Despicable company. Signed me up to they website citing I was in control. Despite having not requested a clean, I had someone come out to clean twice! Uninvited. Sunday morning I heard someone at the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

One star because you’re not allowed to put none. Absolutely sh/t didn’t turn up, can’t log in to the account to cancel it. If you’re reading this PLEASE DONT WASTE YOUR TIME. honestly waste of money t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Joshua is amazing he always rings ahead to let me know what time he will be with us , he is very understanding if you have to miss a month and is very easy to talk to. Joshua does a thorough job on al... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de limpeza de janelas

Escrito pela empresa

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


Informações de contato

Our Services

Get an instant quote within seconds

3,6

Bom

O TrustScore é 3.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(4.008)

1.723 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great job

Joshua did a great job of cleaning our windows checked if we needed the back doing first aswell thank you

1 de maio de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're delighted to hear that you were pleased with the window cleaning service and that the technician checked your preferences. Thank you for your positive feedback!

Avaliado com 4 de um total de 5 estrelas

Good communication and Graeme came when…

Good communication and Graeme came when he said he would. Great service and good job done. Nice to be able to speak to a person too and not an answerphone.

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you had a positive experience with our service and appreciate the timely communication. It's great to know you valued speaking directly with a person. Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Great service thanks josh

Great service thanks josh

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We appreciate you taking the time to share your experience, and we are so glad the service was great!

Avaliado com 5 de um total de 5 estrelas

Josh is always cheerful and does a…

Josh is always cheerful and does a fabulous job he is an absolute credit to the company.

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're so glad to hear that you consistently have a cheerful experience and a fabulous job is always done! Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Great job Norman

Norman came cleaned our windows this morning always smiling and does a great job fine young man.

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you had a great experience with our window cleaning service! We appreciate your kind words about the technician and his work.

Avaliado com 5 de um total de 5 estrelas

Job well done Graeme

Job well done Graeme. Thank you so much

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy that we completed the job to your satisfaction, and we appreciate you taking the time to leave us this positive feedback.

Avaliado com 5 de um total de 5 estrelas

A young man called Graeme came and…

A young man called Graeme came and cleared my windows, he messaged me first to give me an estimated time of arrival, we spoke for a minute or 2, then he started doing the windows, they look fantastic, he was friendly and professional, great guy, great service.

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you had such a positive experience! It's great to know the window cleaning met your expectations and that you found the service friendly and professional. Thank you for your review!

Avaliado com 1 de um total de 5 estrelas

Very poor over the last two years hit…

Very poor over the last two years hit and miss service ,I do think that the liquid in the water is not the level it should be as they don't dry properly and splodge into dirty droplets ,trying to say a bob or two ...here in bishop Aukland they sometimes come ,sometimes miss two months ,sometimes do the back ,sometimes knock sometimes don't ..NO CONSISTANCY ..irresponsible ,I think they franchise out the work ,and young lads just pull a fast one just doing the front and asking for the same money .. definitely ..today they came did the front and wanted £10 without doing the back ..we rang the office ,firstly the girls are lovely ,considerate ,and professional ..she rang back though and said you only get the front done for ten pounds ,I said it's been ten pounds front and back all the time ..then she was honest and said they'd just put their prices up ( without informing anyone ) and it was now £15 for a terrace house front and back ..so I said no ,there steady and inconsistent ..I'll do em myself ..I'll by an extendable cleaner and do a decent job ..DEF please don't even think about using them ...looking forward too doing my own now instead of being taken for a fool we have CANCELLED YOU bye

30 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We appreciate you bringing these service inconsistencies to our attention. We regret to hear about the issues with the cleaning quality and the price changes without notification. We'll investigate these matters to ensure service standards are met and pricing is transparent. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Joshua did a good job cleaning the…

Joshua did a good job cleaning the windows.

28 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that the window cleaning service met your expectations. Thank you for your positive feedback; it means a lot to us.

Avaliado com 1 de um total de 5 estrelas

Windows left full of dirt and added…

Windows left full of dirt and added water streaks not cleaned properly at all

28 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

Good morning Maxine, I'm sorry to hear the window cleaning was unsatisfactory. If you could please contact us on 0333 000 2012 we will arrange a reclean for you.
Many thanks

Avaliado com 5 de um total de 5 estrelas

Cleaner windows

My window cleaner Grahame doesa really good joband comes on the time he says happy with the service

29 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you are pleased with the window cleaning service and that the cleaner is punctual. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

The guy cleaning my windows who’s name…

The guy cleaning my windows who’s name is Alan is a genuine 100% nice chap verry professional done an excellent job and is also very pleasant to talk to keep up the good work

29 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you had such a wonderful experience with our window cleaning service! We appreciate your kind words and are glad you're pleased with the results. Thank you!

Avaliado com 1 de um total de 5 estrelas

Don't clean but expect payment, don't turn up when should

Don't turn up for ages, I can't log into account..you are quick to respond to account problems but when you were up and running again I had no services on there. My windows were meant to be done every 8 weeks, you randomly send someone about 12 weeks after? We have camera footage the windows were cleaned within 20 seconds out the front, and the back he walked into the garden, stared then buggered off. 3 emails today from 3 different people AND TEXTS demanding payment. Not happening. Poor service.

14 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

Good morning Louise, We're very sorry to hear about the issues you've experienced with our service and the discrepancies in scheduling and payment demands. If you could please contact us on 0333 000 2012 we can resolve this straight away for you.
Many thanks.

Avaliado com 5 de um total de 5 estrelas

Joshua has come today and cleaned the…

Joshua has come today and cleaned the windows
Completed the job very fast and done a good job

28 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that the window cleaning was completed quickly and to a high standard. Thank you for taking the time to share your positive experience!

Avaliado com 4 de um total de 5 estrelas

Friendly window cleaner

He's on time, does the job everything as expected.

27 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We appreciate you taking the time to leave us feedback. We're happy to hear that the job was completed as expected and on time!

Avaliado com 5 de um total de 5 estrelas

Great window cleaners

Great window cleaners, Joshua in particular is a good grafter and always has a smile. He always lets us know when he'll be around, and also when the job is done.

If you're looking for a reliable, polite, and hardworking window cleaner, then try these.

23 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

We're happy to hear that you've had a great experience with our window cleaners! We appreciate you mentioning their reliability and work ethic. Thank you for recommending our services!

Avaliado com 2 de um total de 5 estrelas

The window cleaning itself was fine

The window cleaning itself was fine. Had them cleaned once and was scheduled for 4 weekly. They text 3 weeks later to say they would clean them again the next day. No way to cancel. He arrived, cleaned the windows and left the gate wide open, didn’t close it so the back of the house had been accessible all day. Trying to cancel is a full time job. Four emails and texts later, I finally managed to cancel the service. They deliberately make it difficult as there is no option to cancel via your online account and you can’t cancel the direct debit as it isn’t set up as such. I would avoid.

1 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

Good morning Jillian, We appreciate your feedback and apologize for the issues you experienced. We're sorry about the scheduling confusion, the gate being left open, and the difficulty canceling your service. We'll review our processes to improve communication and cancellation procedures.

Avaliado com 5 de um total de 5 estrelas

Five stars for Hollie, Ellis and Chris in customer service

Five stars for Hollie, Ellis and Chris in the office. Your customer care is absolutely brilliant. You have been, helpful, curteous and kind to myself. I made a few phone calls to yourselves and each time you were all so pleasant. It is lovely to be able to speak with a human these days, so well done Your Local. Customer care and service is on point. So thank you so much to the three of you 🙂🙂🙂

24 de abril de 2026
Avaliação não solicitada
logotipo da Your Local

Resposta da Your Local

Good morning Marie, We're happy to hear that you received brilliant customer care from our team. We appreciate your kind words regarding your experience. It's great to know that our team was helpful, courteous, and pleasant during your interactions. Thank you so much!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais