Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... Ver mais
Echoing the poor experience of other potential customers. I say "potential" in that it was a custom lost due to (1) No Android App being available on Google Play. Why would you continue to adver... Ver mais
Fantastic service from beginning to end. It was so easy to use the app to scan items and then once ready to complete the trade to download the labels. Filled 2 boxes with books, dropped off for collec... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!
Informações de contato
Estados Unidos
- support@zapper.co.uk
- zapper.co.uk
2,8
Bom
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
slow in making payment and slow at…
slow in making payment and slow at response time
30 de maio de 2022
Avaliação não solicitada
Great service
25 de maio de 2022
Easy to use and prompt payment
It’s so easy to use Zapper and the money is sent very promptly. I will definitely continue to use zapper.
Highly recommend
25 de maio de 2022
Reject items with false reason
Easy to use website and easy to post off - but most items (which were in hardly used condition) rejected without valid reason - left with no payment and no item (and certain they still sell it on). I will avoid
**
In response to the reply I disagree with the reasons. For people using in the future in would strongly suggest taking photos of anything you send in. The 'dagamed' item was like new. The item missing a CD had it when I posted it in a well sealed box of 4 stacked books. Take photos to support any dispute as I was very surprised to have most items rejected and in line with their guidance have no way to dispute this now. Fortunately relatively small amounts of money but disappointing never the less.
**
25 de maio de 2022
Avaliação não solicitada
Resposta da Zapper
Hello David,
Your review, unfortunately, is unfair, you were paid for the items which were in good condition, to say you were left with no payment is not correct. 1 item was rejected because of the condition, 1 item was partly missing and 1 item could not be accepted unless in new condition. All of this was explained to you. We do not sell any rejected items, they are responsibly recycled.
With kind regards
Zapper Customer Service
Good system
Good system, easy to use and navigate.
Great way of dispensing with surplus books, CD's and games.
24 de maio de 2022
Excellent fast service
Excellent fast service, well informed process, would certainly use again and would recommend.
24 de maio de 2022
Fast payment and easy postage
Fast payment and easy postage
A few rejections of goods not up to their requirements but generally a good app to sell books and other media
23 de maio de 2022
Easy process...
...- app/scan facility works fine...prompt payment!
17 de maio de 2022
Avaliação não solicitada
Con artists
Con artists. Price on the front page ‘up to’ then suddenly drops by £100s when you want to proceed. Absolute con, avoid at all costs.
13 de maio de 2022
Avaliação não solicitada
Thieves!
Just had a look at what my Samsung Galaxy A52s is worth. As new. They're offering £1.
13 de maio de 2022
Avaliação não solicitada
Penny for your thoughts!!
On the plus side they took almost all of my books, cds, dvds etc BUT most of the offers from them were just 1 pence so not great!!!
11 de maio de 2022
My brother and I scanned over 130 dvds…
My brother and I scanned over 130 dvds and only 6 were accepted at £2.19 for 6 it is totally wrong when you know places like CEX will buy one for at least £1.20 for each dvd and if you have the time ebay can make you a little better deal. We have uninstall the app and will not be using them for anything. Very disappointed to say the least.
9 de maio de 2022
Avaliação não solicitada
We had an issue with payment which was…
We had an issue with payment which was promptly solved by customer service. Sending package was really easy. Excellent service
7 de maio de 2022
Prompt and efficient service
5 de maio de 2022
Good site
Good site, reasonably quick payments on sales. Kept up to date on status of sales
4 de maio de 2022
Quality company
Zapper have been very efficient checking my goods and payment has been prompt. Problems with courier have been dealt with very competently.
4 de maio de 2022
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