Easy to talk to. Gave us a good deal with explanation.

Bee was friendly, efficient and very helpful. Nice to actually speak to a friendly human rather than a machine

Thanks Bee great customer service you were very helpful!

Zaris is a great engineer he fixed the drawers together the new ones all four and packed up the old ones and carried them to the bin shed with my weak hands just has i needed them doing with my back too. It really helped me thanks to a fabulous Engineer xxxxxx.

This is the second time I’ve relied on Zest for support. My dishwasher was playing up. They arranged for an engineer to call at my earliest convenience. The engineer was on time, quickly found and fixed the fault.
I’ve been very impressed with the ease and simplicity it is to report and arrange repairs for faults. Unlike other companies, when you contact them, they have a ring back option to avoid hanging on the phone. In every instance my call was promptly returned. All the staff I have spoken to were polite, knowledgeable, professional and very helpful.
As I said on my previous review by switching to Zest I have reduced my annual appliance cost, with Domestic and General, by half while adding another two appliances to my cover.
I’ve now used Zest twice and on both occasions the appliances were fixed.
Based on my two experiences with Zest I definitely recommend insuring your electrical appliances with this company.

Sylvia was lovely and helpful

Did zest easy to get hold of and give fast reliable service from my experience.

Patrick was so helpful. My machine is integrated and he went above and beyond moving it out, sorting the problem and making sure everything was perfect before he left. Really delighted.

Patrick was really helpful as he phoned to advise he was on his way, giving plenty of notice to put my indoor cats safely away. Explained everything step by step and how things could be resolved. Excellent communication and professional engineer, recommended

Just amazing service

They agreed to replace washing machine but will not reply to emails. Trying to get a replacement.
Unfortunately it seems they have been calling the wrong phone number. Old phone number

Pretty simple process got oven fixed no issue and quick, no hidden extras in plan

Great job ! My washing machine was making noise…..complaint was dealt professionally and work was carried out properly within time and communication was done throughout the entire process. Would highly recommend

Excellent service from Zest from start to finish, can’t recommend them enough, engineer polite very professional,

Been waiting for a while for our appliance so contacted zest and had help from a lovely lady named Bea who was helpful and understanding. Thank you Bea for your help.. Aimee

Good overall apart from engineer breaking my tumble dryer.

The assistant, a young lady named Bee was excellent this morning. Clear, friendly and professional. She quickly and carefully advised and assisted with my issue and helpfully answered all my queries. My first time using Zest. I would recommend them based on Bee today. Thank you.

Very friendly efficient staff on phone. Repair was also fast and hassle free.
Thank you

Excellent service, good response and great advice and support.

Patrick came and replaced the racks in my dishwasher....called me 30mins before he arrived and was very helpful