I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Ver mais
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I am honest with my reviews and so far I can't complain, I've had 2 call outs one for my tumble dryer which was fixed within days and now I'm writing this reviews halfway through a second call out whi... Ver mais
A empresa respondeu
We’ve used zest for quite a few years now. Never any queries about any problems. Usually a fast service. Sometimes it takes awhile to get through to customer services, but once you are there, everyon... Ver mais
A empresa respondeu
Slow to resolve problem with replacement offered. Eventually, though did sort it out. Read small print delivery and removable of new/old appliance is not covered. Price is very good though and half of... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Zest
Escrito pela empresa
Fresh Thinking Appliance Care
We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.
Visit Our Website Book a Repair Protect Your Appliances Contact UsInformações de contato
3 Poole Road, BH2 5QJ, Bournemouth, Reino Unido
- 08008886666
- helpdesk@zestplan.com
- zestplan.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Resposta de Zest
I had the best phone call today from…
I had the best phone call today from the lovely Silvia, what an absolute gem she is 😊. Very helpful, knowledgeable and a pleasure to speak to. Jason
#giveSilviaapayrise make it happen people ✌️

Resposta de Zest
First time using zest had a problem…
First time using zest had a problem with my washer dryer and they sorted it straight away was very happy with the service Janis was a lovely person very friendly got on with his job he had to come back with the parts witch wasn’t a problem was sorted really quick

Resposta de Zest
Had a fault with my washing machine…
Had a fault with my washing machine Janis came out fixed the problem in45 minutes Excellent service cannot fault 10/10

Resposta de Zest
We were very pleased with the service…
We were very pleased with the service provided by Dave during his visit to our property. He did an excellent job and completed the work to a very high standard. Throughout the visit, Dave was extremely kind, polite, and professional. He took the time to explain what he was doing and ensured everything was left tidy and working perfectly.
It was a pleasure having him attend our property, and we truly appreciate the care and attention he put into his work. We would be very happy to have Dave return for any future work and would highly recommend him.

Resposta de Zest
Thank you Patrick and Zest
I phoned on Monday to report fault with washer and had text to say Patrick would come the next day.
Patrick was really good and got the machine working in no time

Resposta de Zest
Washer dryer quick repair
Patrick was a friendly engineer. Quick and easy fix. No longer than 5 minutes.

Resposta de Zest
Really good experience engineer deal…
Really good experience engineer deal with problem and solve it and really good advice if something goes wrong excellent job 👍👍👍

Resposta de Zest
I was very impressed with the work…
I was very impressed with the work carried out on my washing machine and i

Resposta de Zest
Not happy not very clear nor seem be…
Not happy not very clear nor seem be aware what doing when came after 10 days had book again parts another 7 days then after gone on first trying delvoped nasty clattering sound spinning wasent there before pump packed it tried days contact which hard work for reasons . Rearly dont need this.just replied on here carnt locate me just replied email sent days ago too saying looking in to it ..must be stoch mist invisable.

Resposta de Zest
Haven’t got a title
Patrick came today for my washing machine very friendly and polite did a great job excellent service

Resposta de Zest
Customer service agent Bee was very…
Customer service agent Bee was very helpful & polite….Bee dealt with my enquiry quickly and transferred me to my account manger to discuss an upgrade. Thank you Bee. It’s just a shame appointments can’t be agreed with the agent whilst on the call.

Resposta de Zest
My dryer broke
My dryer broke, I phoned Zest on Sunday, they had an engineer out on Tuesday, it needed to be a manufacture repair, they came the following Monday & my dryer is now fixed.
It was a quick & easy process.
I would definitely recommend Zest

Resposta de Zest
Everything was really smooth from…
Everything was really smooth from booking to fixing. They sent an engineer from authorised bosch dealer. He fixed it quickly and was very friendly. Everything was cleaned up after the fix.

Resposta de Zest
Bee was very helpful and very polite
Bee was very helpful and very polite

Resposta de Zest
Excellent service
Excellent service , superb repair , well worth investing in this companies policy !

Resposta de Zest
What a fantastic company Zest are
What a fantastic company Zest are - was called back after leaving a message with their answering service on Sunday !!!! Silvia dealt with the problem with my fridge/freezer she was knowledgeable and very pleasant to deal with - customer service amazing thanks Zest and thanks Silvia and Patrick on the answering service !

Resposta de Zest
A Cut Above...
I had 22 appliances insured with Domestic and General, and their service was so breathtakingly bad, I switched to Zest. Wasn't sure if it would just be the same again, but I've had an absolutely brilliant service from Zest from start to finish. Their response is so fast. They're polite, intelligent and careful to get the details right. They kept me informed all the way through the process, and I have to say a big thank you to Janis, who did and excellent job of repairing a dishwasher and an oven in one of my houses. He texted me to confirm his time of arrival, turned up when he said he would, and did an excellent job of the two repairs.

Resposta de Zest
It was all sorted very quickly and with…
It was all sorted very quickly and with no problems. Zest sorted it all and the company that came were really nice and found the fault quickly

Resposta de Zest
Its vary good service repair took litle…
Its vary good service repair took litle bit delay

Resposta de Zest
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