I purchased ladies boots ,they were too small . On returning the boots I realised I had sent the wrong parcel . Hello were so helpful and guided me in how to arrange a return of my parcel safely .... Ver mais
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Veja o que dizem as avaliações
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Ver mais
A empresa respondeu
On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... Ver mais
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Informações de contato
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Reino Unido
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,9
Excelente
448 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Excellent, quick delivery and well packaged.The only issue is there was not an acknowledgement of order so I spent a couple of days worrying whether the order had been received.
26 de dezembro de 2024
Great price and quick delivery
25 de dezembro de 2024
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted that you are happy with your purchase and that our shoes have met your expectations. 121 Shoes always strives to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Asked for advice on Solovair…
Asked for advice on Solovair sizing.Quick reply.Ordered Sunday 22/12/24 ,arrived 24/12/24.Fit perfectly.Whats not to like ?.Woody particularly helpful.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted that you are happy with your purchase and that our shoes have met your expectations. 121 Shoes always strives to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Top Prices on sales!!!!
4 de dezembro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Shoes as described and arrived very…
Shoes as described and arrived very quickly! Would definitely use again.
4 de dezembro de 2024
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted that you are happy with your purchase and that our shoes have met your expectations. 121 Shoes always strives to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Great prices
Great prices , would definitely recommend and use again . Shoes were perfect
2 de dezembro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Great price for boots
Great price for boots, promptly delivered. Would definitely shop here again
1 de dezembro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
The service was great and the staff at…
The service was great and the staff at your shop very helpful but trying to contact your online service was not very good. Great prices
19 de novembro de 2024
Resposta da 121Shoes
Thank you for your kind words regarding our in-store service and helpful staff. We apologize for any inconvenience you experienced while trying to reach our online service. We are committed to improving our online support to ensure a seamless experience for all our valued customers. We appreciate your feedback and will work diligently to enhance our online services. Thank you for choosing us and we look forward to serving you better in the future.
Excellent
Speedy delivery and good price, £35 less than retailing at Clark’s. Excellent
12 de novembro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Excellent and efficient service
Excellent, efficient service. Received next day. Well packaged including returns bag if needed. Thank you
16 de outubro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Excellent company
Excellent company, good products at fair prices, brilliant communications, and speedy free shipping. I would definitely buy from 121 Shoes again and highly recommend them.
24 de setembro de 2024
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
Excellent service
Smooth ordering and delivery and excellent after sales service
21 de setembro de 2024
Avaliação não solicitada
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted that you are happy with your purchase and that our shoes have met your expectations. 121 Shoes always strives to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Great service-Great shoes
I been using 121 shoes for a couple of years now. The delivery time is prompt and price very competitive. With free delivery and returns, I find 121 shoes my go online shop.
26 de junho de 2024
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted that you are happy with your purchase and that our shoes have met your expectations. 121 Shoes always strives to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Resposta da 121Shoes
Dear Vanessa,
We are deeply sorry to hear about your experience with your recent order from 121Shoes. This was a genuine oversight on our part, and we sincerely apologize for the inconvenience caused by sending two left shoes.
We value your feedback and thank you for bringing this issue to our attention. Your satisfaction is of utmost importance to us, and we are committed to ensuring that such errors do not recur in the future.
If you have any further concerns or require assistance, please do not hesitate to contact us directly.
Thank you for your understanding.
Warm regards,
121Shoes Team
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
First class service and best prices
First class service and best prices. Would highly recommend.
29 de agosto de 2024
Resposta da 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Resposta da 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing you with the best shopping experience!
A Experiência Trustpilot
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