I purchased ladies boots ,they were too small . On returning the boots I realised I had sent the wrong parcel . Hello were so helpful and guided me in how to arrange a return of my parcel safely .... Ver mais
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Veja o que dizem as avaliações
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Ver mais
A empresa respondeu
On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... Ver mais
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Ver mais
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Detalhes da empresa
Escrito pela empresa
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Informações de contato
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Reino Unido
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always top quality and excellent support.
Great quality and excellent customer service!
I haven't worn the shoes yet, but I have always been a loyal customer of ECCO. The quality of their products is consistently top-notch, and their customer service is truly outstanding as always. Highly recommended!
Great price and quick delivery plus…
Great price and quick delivery plus well packaged.
The company delivered very quickly
The company delivered very quickly. Shoes lovely and the same as my white ones.
Timely delivery repeat of previous pair…
Timely delivery repeat of previous pair very comfy
So…helpful
I purchased ladies boots ,they were too small .
On returning the boots I realised I had sent the wrong parcel .
Hello were so helpful and guided me in how to arrange a return of my parcel safely . Thank you for all your help , I would definitely recommend this company nothing is a trouble to them .
Delivered on time
Delivered on time . The trainers were exactly what was on the web page.
Amazing customer service
Amazing customer service! I accidentally clicked the wrong delivery for my son’s school shoes. I contact 121 and they changed it so he would get his shoes in time! Best customer service I’ve ever experienced
Ecco golf Shoes
On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then received an email back to say please we choose some new shoes, within half an hour the whole issue has been sorted. I would recommend one-to-one shoes
100%. Excellent customer service, thank you.
Brilliant communication
Brilliant communication with customer service, always happy to help with speedy exchange and delivery. Will buy from them again.
Didnt have to wait long for my trainers…
Didnt have to wait long for my trainers to arrive , they are very comfortable and at a great price
Received my Rieker shoes
Received my Rieker shoes, quicker than expected. Well packaged, lovely shoes, this is my 2nd pair, I’ve worn the 1st pair daily for 2 years, so comfortable.
Lot cheaper than anywhere else
Customer centric service
I had a split sole in a pair of shoes I bought 8 months ago. Contacted ECCO and they said there was nothing they could do. Contacted 121 and received a Quick and no quibble exchange - brilliant. Customer first, great.
Delivery and great price and quality.
A very efficient service
Shoes arrived in time and well packaged. Efficient service. Also a good price for Riekel shoes.
A good company to deal with
A good company to deal with. They responded quickly when I made an error in my address & reacted well.
Fantastic from start to finish
Fantastic from start to finish , needed the shoes for a wedding messaged and customer service ensured they arrived ….. would highly recommend
Fantastic service
Fantastic service. Ordered Wednesday, arrived the Saturday after.
Packing was excellent.
Shoes great price, came in Clarks box.
I recommend this company. I will definitely use them again.
i ordered my shoes
i ordered my shoes, they arrived earlier than expected and when they arrived too big they were returned easily without a hassle.
will totally order from 121 again and highly recommend them.
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