123cards.com Avaliações 

1.605
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m not driving these days so the card shop is not in my itinerary, but 123 ecards has come to the rescue and allows me to keep up with the generations of my very large, coast to coast, family! All... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I took a three-day trial to 123cards.com last week because I am trying to reconcile with my wife and our 15th anniversary and her 65th birthday fall out on consecutive days. Those cards were so well r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were having problems with trying to change email addresses, plus working with texts, which was quite frustrating. However, once Julie learned of our problems, her personal service helped to strai... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Signed up to the 3 day trial only to find out that if you cancel before the subscription is taken, any cards you have sent under the trial are downgraded to the free format. Not very good. If I ha... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.605)

307 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

A lovey way to celebrate family and friends

The only downside:- The range is limited. I have to send the same cards repeatedly.
Family membership is good value 10/10
Range 8/10

1 de setembro de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Dorothy,

Thank you for using our services! We’re so glad to hear you’re enjoying your Family Membership.

We currently have over 800 ecards in our collection, and we’re always adding more. We really value feedback from our members, so if there are any particular cards or designs you’d love to see, you’re very welcome to share your suggestions with us. You can reach us through our Help Center or by reply to any email received from us.

Thanks again for being part of the 123cards community!

Warm regards,
Kris

Avaliado com 1 de um total de 5 estrelas

This company is a scam

This company is a scam. They will charge you each year despite using the free account and good luck getting out of it. Also when you get a gift card they don’t give you any bank information so you can’t call visa if there is a dispute because you can’t see what bank issued it. It’s run by 4 people out of Denmark so good luck getting anything resolved.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I sent the card to a friend and he was…

I sent the card to a friend and he was delighted. He said that he had never seen one so clever.

3 de setembro de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Mary-Lou,

That’s so lovely to hear! We’re really glad your friend enjoyed the card.

Thanks so much for sharing this with us, and we hope to see you again for your next special occasion.

Warm regards,
Kris

Avaliado com 5 de um total de 5 estrelas

My recipient loved her card.

26 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Michelle,

We’re so pleased to hear that!

Thank you for using 123cards. We hope to see you back again soon.

Warm regards,
Kris

Avaliado com 5 de um total de 5 estrelas

It was so easy to send our niece her…

It was so easy to send our niece her card that I really thank you for not changing anything. The choices make it a fun experience! Thank you!

22 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Arlene,

Thank you so much for your lovely review! We’re so happy to hear the whole experience was easy and fun. We hope your niece loved receiving her card too.

Warm regards,
Kris

Avaliado com 1 de um total de 5 estrelas

Can't cancel payments

Very dodgy around the trial period and billing. Cancel button disappears while still in trial period, no one to contact, no way to stop payment. Not reputable in their financial practices.

I received your reply, as you've posted on this site. In response, as already sent directly to the company:
... "What upset me was this:
123cards had already checked my bank account was active and correct by debiting & then crediting a 1c transaction when I signed up for the free trial.
Then, when I decided to take up the $12.99 option I saw this transaction was declined. Twice. This made no sense to me as I knew (and double checked) that my account had sufficient funds. It seemed to me like this was part of a set up to not receive my payment.
I then realised the cancel subscription option had disappeared and there was now no way of cancelling my subscription.
I also couldn't see anywhere evidence that I had paid the $12.99 - I was still cited as being on a 'free trial'.
I was then worried that I would be charged the full $95.88 on the 25th (after the completion of the 3 day trial period). This felt sneaky and I felt like I was trapped. Not a good feeling.
Why did the $12.99 not get taken out of my account if, as you say, I had taken up this offer?
Why did it state I was still on a free trial if my $12.99 had been paid and I was now on an annual membership?
Why had the cancel subscription option been removed?

The whole thing has left a bad taste in my mouth."

My questions remain unanswered & I stand by my review.

24 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Ros,

I'm really sorry to hear that you've felt unsure about your membership and the options available to contact us. That's certainly not the experience we'd like to leave our customers with.

We were able to locate your account, and please rest assured that your trial membership has been cancelled and no payments have been processed.
I also appreciate the opportunity to clarify what happened.

When signing up for a trial membership, the subscription terms are shown on screen before completing the sign-up, and a confirmation email is also sent with the membership details.

A trial membership can be cancelled at any time during the free trial period, either directly through the website or by contacting us by email. Your trial membership was cancelled directly through the website while it was still within the free trial period, so your account reverted to a free Basic account. The cancellation button then disappeared because there was no longer an active membership to cancel.

We do hope that you've enjoyed the opportunity to try our Premium benefits, and that your card recipients have enjoyed their cards.

We would, of course, love to have you as a member with us, and I’m very sorry that you were not able to subscribe with our special campaign offer.
Unfortunately, we were unable to process the discounted rate of $12.99 because the payment was declined by your issuing bank. It is likely that your bank will just need your authorization to allow an international payment to be processed. As each bank has its own procedures for this, I would recommend that you contact them for more details.

If you have any further questions or if we can otherwise be of assistance, we'd love to hear from you. We're always available through our Help Center, or you can simply reply to any email you've received from us.

Best wishes,
Julie

Avaliado com 5 de um total de 5 estrelas

Great personal service

We were having problems with trying to change email addresses, plus working with texts, which was quite frustrating. However, once Julie learned of our problems, her personal service helped to straighten us out.

Thank you Julie, Len & Caron

8 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Len and Caron,

Thank you so much for the 5 stars! We're of course only happy to help whenever you have questions.

It's wonderful to have you as part of the 123cards community, and I, along with the rest of the 123cards team, look forward to seeing you back on the website.

Warmest regards,
Julie

Avaliado com 4 de um total de 5 estrelas

Convenient to send birthday ecards and…

Convenient to send birthday ecards and reliable.

22 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Lea,

Thank you for your review. That is lovely to hear, and we hope to see you back the next time an occasion calls for a special card.

Kind regards,
Kris

Avaliado com 5 de um total de 5 estrelas

I found it easy to make a choice.

I found it easy to pick out an appropriate card as there were so many nice birthday cards to choose from. I had no problem entering my message. The e-card was sent right away and has already been opened by my friend.

21 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Joan,

We’re pleased to hear that you enjoyed the experience, from selecting your ecard and adding your personal message to your friend receiving it right away. We hope it helped make their birthday extra special.

Thank you for using 123cards! We hope to see you back soon.

Warm regards,
Kris

Avaliado com 5 de um total de 5 estrelas

It was an easy process and I was…

It was an easy process and I was notified when the card was opened.

18 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Joseph,

Thank you for taking the time to leave us a review! We’re really glad you found our service easy to use and enjoyed the whole experience.

We look forward to welcoming you back for your next ecard!

Warm regards,
Kris

Avaliado com 1 de um total de 5 estrelas

I signed up for the free trial period…

I signed up for the free trial period and canceled the next day. Well within the 7 day grace period. My bank sent me a fraud notice and block the $65.00 annual subscription they tried charging me. Stay clear of this company. The legitimate site is 123ecards.com.

13 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Chris,

I’m sorry to hear about your experience and understand that this situation caused concern. We’ve reached out to you by email to clarify what happened, but have yet to hear back from you.

Rest assured that no membership payment is charged during the free trial period. Our records show that you signed up for our free 3-day trial in August. Customers can of course cancel completely free of charge at any time during the trial, either online or by contacting us, and we’re always happy to assist.

If a trial is not cancelled, the annual membership payment is charged after the trial has ended. We provide information about both the trial duration and subsequent membership price during sign-up and again in the subscription confirmation email.

It appears that the online cancellation process was not completed in your case, which is why the membership remained active for renewal. We completely understand that misunderstandings can happen and are always happy to help.

We have cancelled your membership and voided the payment, so there will be no further payment attempts.

If we can be of any further assistance, please don’t hesitate to contact us either through our Help Center or by replying to any of our emails.

Kind regards,
Julie

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use. Add-ons like choice of font and background add personal touch to card

15 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Maria,

Thank you for your 5-star review!

We’re happy to know that being able to choose different fonts and backgrounds has helped make your experience with us more personal.

We hope to see you on site again soon.

Warm regards,
Kris

Avaliado com 5 de um total de 5 estrelas

I love 123 Greeting cards !!

I love 123 Greeting cards !!! This is a special gift I can send to family and friends whether it’s a birthday, anniversary or just thinking of you !
I always get thank you from my loved ones to say they appreciate the cards !
I also get reminders of when their special day is coming. Thank you I do wish there were more cards to choose from!

12 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Lori,

We’re so happy to hear that our greeting cards have become a special way for you to stay connected with the people you love. It means a lot to know they’re bringing joy to you and your family and friends.

We are continuously adding new cards to our ever-growing selection and we’d love to hear your ideas and suggestions for new cards you’d like to see. You're welcome to contact us through our Help Center or by reply to any email received from us.

Thank you for being part of the 123cards community!

Warm regards,
Kris

Avaliado com 3 de um total de 5 estrelas

I made a genuine mistake when signing…

After making a genuine mistake with regards to the auto renewal subscription I am happy to confirm that a full refund has been received Via PayPal after being advised initially that they were unable to do so.
Feedback is very important especially where money is concerned

8 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Nigel,

Thank you for your review. We're glad to hear that you've appreciated our service and resolution.

We're sorry to hear that you signed up for the subscription by mistake. You don't need to have a membership to send our ecards. We also offer the option to pay as you go with any of our Premium cards, and if you'd like to send free ecards, we have Basic cards that can be sent at no cost.

If you have questions or need assistance finding the right card options for you, you're always welcome to contact us. Our support team is just an email away and always happy to help.

Best regards,
Julie

Avaliado com 5 de um total de 5 estrelas

Couldn't be more pleased

I've so far used only the funny birthday cards, but they're uniformly witty, lively and delightful, and when you say you're delivering the card right now, you do. The cards are sent, and your service doesn't end there. You let me know when the recipient has seen it. I couldn't be more pleased with your cards and service and recommend them to one and all. Bill Freedman

10 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Bill,

Thank you so much for the 5-star review and recommendation! We truly appreciate your support.

It makes our work worthwhile knowing that you're enjoying our service and having fun sending our funny birthday cards. We're also glad to hear that you find our delivery notifications helpful.

Thank you again for your kind words and for choosing 123cards!

Warm regards,
Kris

Avaliado com 4 de um total de 5 estrelas

E card purchase

Be aware of the option auto renewal on this site. However the assistance given by the team to rectify the problems caused have been great. They have been very helpful and provide a good service. I would definitely recommend them to anyone looking to send an e card.

8 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Lucy,

Thank you for your review and kind recommendation. We're very happy to hear that you've appreciated our service and ecards.

Our memberships can of course be set not to auto-renew, and if you'd like to send ecards without a subscription, we also offer the option to pay as you go with our Premium cards, as well as a selection of free Basic cards.

If you ever have questions or need assistance finding the right card option for you, we're just an email away and always happy to help.

Best wishes,
Julie

Avaliado com 5 de um total de 5 estrelas

We have a daughter over seas

We have a daughter over seas , it was pleasing to be able to wish her a happy birthday on the spot and she received it immediately so thank you 🥰

5 de agosto de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Deborah,

Thank you so much for your wonderful review. We're so glad we could help you bridge the distance and send your daughter birthday wishes she could enjoy right away.

We hope to welcome you back the next time an occasion calls for a special card.

Warm wishes,
Julie

Avaliado com 5 de um total de 5 estrelas

It is easy to pick an eCard and to send…

It is easy to pick an eCard and to send it. If the recipient does not open it, I am reminded to send it by text, which works.

30 de julho de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Gregor and Diane,

Thank you so much for your wonderful 5-star review. We’re delighted to know that you enjoy sending our cards and that the reminders and option to send by text are helpful.

Thank you as well for your continued support over the years. It truly means a lot to have you as part of the 123cards community.

Warmest wishes,
Julie

Avaliado com 4 de um total de 5 estrelas

bang for your buck

excellent service. some cards have improved but most still not has nice as other online cards(jacque lawson cards are the top of the line). keep up the good work.

30 de julho de 2026
Avaliação não solicitada
logotipo da 123cards.com

Resposta da 123cards.com

Dear Lita,

Thank you for your kind words about our service and for taking the time to share your thoughts. We’re delighted to have you as part of the 123cards community, and we truly appreciate your support and encouragement.

We realize that taste is highly subjective and aim to offer cards to suit everyone and every occasion. If there are specific designs you’d like to see, you’re always welcome to let us know. Simply contact our customer support team, and they’ll be happy to pass your suggestions on to our creative team for consideration as we continue to grow our collection.

Warmest wishes,
Julie

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