BES Avaliações 

Called yesterday as no hot water, called them said it would be £49 call out charge plus vat, lovely Plummer came round couldn’t fault him but when it came to the price for just sorting the pressure water out the company tried to charge me £389 I told them I wasn’t paying that as he was here all of 20 mins for a little job I managed to get the price down to £250 even then I couldn’t believe it. Wouldnt give me a set price over the phone even though I told them it was a f75 fault. Plummer great company scammers

Scammed. All my fault really but arrived home on Boxing day to no heating or hot water. Called this company in a panic without thinking and fully scammed like everyone else here. Simple re-pressurisation of boiler, 10 min job, charged £439. I don't know how companies like this can go unregulated.

We have been scammed too with this service. We booked for an emergency visit to see a leaked pipe for a call out charge of £49. The guy visited the property and couldn’t fix the leak. Infact made it worse and charged us £459.

Literally these people are hooligans. They should be stopped from working and should be removed from the plumbing services list.

My 92 year old father with multiple health conditions has been scammed for £390 cash only for a 20 minute visit with no work carried out, no receipt ,no quote & no contact details . I called the contact number and was told to jog on.

I'm in the process of seeking legal advice in an attempt to recover this outrageous act of theft from a vulnerable 92 year old.

Avoid at all costs.

Don’t deal with this company. Rang up to book emergency plumber as heating wasn’t working. They stated there was a £49 call out fee, but did not mention this was only for coming out to ascertain the work needed to be done. If he gave a quote, this was extra too!! ( before he started any work ). I
rang this company up 30 mins
later as I discovered that I was covered for the plumbing as it was still under warranty . They told me I could not cancel as the plumber was on his way. Surprise Surprise, one minute later the plumber turned up. No bag of tools, his car parked round the corner, far away from the house drive. could hardly speak any English. I did not let him through the door thankfully. He asked for £49, I said I wanted an invoice. He then mumbled something and I followed him to his car, He muttered he was on phone to someone and then drove off. I asked for ID , he did not have any. I read the reviews on this company and thankfully he did not actually do any work or I could have had a huge bill!! Disgusting….

Do not use this company. Advertised as one hour emergency but then didn't show up. After 2 hours I tried to cancel and had to pay £49 to do so. I think it might actually be a scam

Still they are not paying me my money back!!! . Guys do not get scammed by this rogue traders.

Totally scammed by this cowboy company. Trusted the actual workman but the umberella website/business is out to scam scam scam. Stay away

Absolutely disgusting £349 for a 15 minute job. The guy was not polite at all. Was supposed to be with us within 1.5 hours at the most over 3 hours later her manages to turn up. DO NOT USE THIS BUSINESS ABSOLUTELY DISGUSTING

Don’t use this company. They tell you it will cost £49 and then hit you with a £350 bill which they cannot justify. The are tricksters and pretend to be in your area. The are dishonest and take advantage of customers.

Do not use this service. They firstly charge a £49 for a call fee, they tightening some pipes and charged us £348 for this 5 minute service. They also have instructed their engineers not to provide estimates so that they can conveniently blame customers for not asking for an estimate. This was an awkward transation where we stood with the engineer and sent the money via bank transfer and we felt very on edge, Our most pressing isuse was the engineer they sent out - they firstly looked under the influence, made us as female students feel uneasy and then advised us to word for word "do not use these f****en scammers", and advised us to not use them again. I think that just says it all doesn't it. I followed up on the phone the following day to question the service and who they employ to be met with a repsonse of - 'why does it concern you?'. They did not follow up with an invoice of the breakdown of the service provided.

PWe kindly request that you refrain from utilizing the services of this Company. Despite submitting a claim over a week ago, the issue remains unresolved. Various excuses have been provided without any concrete solutions. Emails have gone unanswered and contacting the company by phone has yielded no assistance. This experience has been quite disappointing.

Backing up what is said below. This company operate a complete scam. They'll charge extortionate rates on top of the call out fee.
In my experience, the job was not done. The guy just bailed after 45 mins work.

DONOT USE THIS COMPANY, its money draining hole. They will say £49 for engineer to come and look but will end up spending £350 just for low pressure maintenance in boiler. That engineer didnt even stay 15min . I donot understand how this company is even allowed to operate.

DO NOT USE THIS COMPANY. They are an absolute rip off. You feel virtually robbed when they tell you the final price. For a 30 min job which had parts for £5 and a call out for £49, I paid £348.

They have instructed their engineers not to provide estimates so that they can conveniently blame customers for not asking for an estimate.

The internet has severly negative feedback anyways

Worst company ever!!! Avoid ‼️‼️‼️‼️‼️
Asking for a call out charge without someone coming to the property then threatening with dept collection!!
Don’t use the company, I will be contacting Trading Standers and watch dogs, this company needs to be shut down!! They are talking full advantage of valuables individuals.

Do not use! I called what I understood to be a local number on a Sunday morning. I assumed the engineer would be local to me but had travelled for nearly 2 hours to get to me.

The job on my combi boiler was completed without the need for spare parts and although I was charged for 45 minutes it could easily have been done in half that time.

I was charged £429 ! Equating to an hourly rate of £1083.00!

Please avoid.

I’ve never experienced such a disgusting level of service in my life. I paid £300 to 247 Best Emergency Services for a plumber to fix a washing machine leak and a sink leak. He was at my flat for less than 10 minutes, did absolutely nothing, and left claiming everything was fixed. Within minutes of him leaving, both leaks were exactly the same.

I immediately called both the company and the plumber (Paul and Joe). I was promised a return visit that never happened. For over a month, I’ve made more than 20 calls — every single one full of empty promises. No one ever came back, no refund, nothing but lies and excuses.

When I complained formally, the company had the nerve to tell me to “contact the plumber directly,” even though I paid them — not him. Completely unprofessional, dishonest, and shameless behaviour.

This company takes your money and disappears. Do yourself a favour and stay far away. They are not to be trusted.

DO NOT USE THIS COMPANY.
The plumber himself was great and solved the problem however the information provided on the phone was highly misleading. We were quoted a £49 call out fee with no mention of ‘emergency attendance’ which is amalgamated with the labour charge (£251) as well as inspection and diagnosis (100).
A greedy and misleading company.

I have been booked in this company Not emergency drainage cleaning for different day ( more than 24 hours) and by email they confirmed that it's not emergency price- 289£ for less than 10 min drainage cleaning. Technician only pushed twice drainage rod, and job was done. After I wrote to their support team, not helpful at all. They only repeat about professional Tools - which cost 31£ in the shop. I found exactly that technician who done our job, and he told what he would charge for the same job 120£ . Also, this company never says how much it will cost before job, you will only find out after the end of all the work. Please avoid. They double the technician price. Please Avoid !!!