A1airportparking Avaliações 

Extremely concerning experience – avoid this service

I booked Prime Meet & Greet parking (Booking Ref: CTP-332XXX) expecting a professional front-of-terminal service. What I experienced instead was chaotic, unprofessional, and extremely concerning.

After landing I repeatedly called their office and received no answer. When I finally got through, I was told to wait at Zone D, but the driver never called to confirm arrival. Eventually I was forced to walk to Orange Car Park to collect my vehicle, despite paying extra for terminal drop-off.

During this process several staff members contacted me and the communication was rude and dismissive. One staff member even hung up on me mid-conversation.

The staff I was contacted by included:
• Bilal – +44 7877 926685
• MSZ – +44 7787 856292
• Azhar – +44 7943 443283

Customer service operators introduced themselves as “Jessica” (+44 117 990 4018) and a manager calling himself “Max William”, which appeared to be aliases.

The most serious issue concerns how my vehicle was handled while in their custody.

The car was returned with less fuel, increased mileage, and clear evidence it had been driven to locations unrelated to parking.

I have dashcam recordings, audio recordings, and GPS tracking logs showing the vehicle being driven elsewhere and an attempt to interfere with the camera.

One location the car was driven to was:
51.882758, 0.258953 (6 Coopers Villas, Coopers End Rd, Takeley, Bishop's Stortford CM22 6PT)

The vehicle also appears to have been stored in what looked like an unsafe parking area resembling a construction site around:

 51.911595, 0.218962 (Known as New Farm Parking…) 



When the vehicle was returned it was dirty, muddy, and the left wing had been damaged.

After researching further, I noticed many similar experiences reported by other customers on

It is also concerning that the website does not clearly display legally registered company information, which raises questions about accountability.

The company name provided through the booking process appears to be SC Parking Limited (Company No. 15892056) with the listed director Aurangzaib Akbar Cheema.

I originally booked through a broker called ComparetheParking.co.uk, who then allocated the parking contract to this operator.

Based on my experience and the pattern of similar reports online, I would strongly advise anyone considering airport meet-and-greet parking services like this to do thorough research before handing over their vehicle.

Situations like this raise serious concerns about whether the service provided meets the standards expected under the Consumer Rights Act 2015.

This issue happened mid February, and I've spent the last 3 weeks trying to resolve this issue, but they are not professional, hence why I've only posted this now.

I hope sharing this experience helps others make an informed decision before using similar services.

It's a scam, they don't even refund your money.

Avoid parking down a pothole road
Next to a farm. When we got there the directions were not clear and customer service is shocking.
Also charge another £17 when we arrived for the airport barrier fee.
When we came back to Bristol we had to wait an hour at our pick up point for collection in the dark. When I got back to my car it seems damp with damp seats and windscreen. Also all my lights inside are on and they stay on. Customer service is shocking and I found them most rude.i will not be using these again

On no account use this company for parking or meet and greet from Bristol Airport. They look cheap taking advantage of the exorbitant official parking charges at Bristol but what they DON'T tell you is that they then use the short stay car park and make you pay the charges - I have never had a meet and greet company do that. They then took 40 minutes to deliver the car even though my flight landed on time. They refused to take it to the free Silver Zone even though I had enough time to get the bus there. They are fly by night scammers I dread to think where they parked the car

Awful. We parked at Luton airport.
Firstly the lady who we rang to say were 20 minutes away sent us to the wrong car park, which cost us £15 to go to the right car park.
Then the person who collected our car did not pay for the pick up, leaving us with a £95 charge on our return, which we are now having to dispute.
Their team have been completely rude and seemingly incompetent and unprofessional. Would not use ever again.

Departure time they came to meet after 40 minutes as I call them 40 minutes before reach to airport, after arrive date agin came 50 minutes late no point to use them as greet and meet. You taking risk to miss your flight. Also not answering phone calls too

Our car was dead locked with the keys inside when it was meant to be delivered to the airport. We had to wait for two hours for a locksmith to open the doors, so we could leave the car park. By this time it was too dark to inspect the car. On the following day, we saw marks on the drivers door when the car park staff had tried to open it forcefully and scratch marks on the boot lid. We were told these will be repaired, but 2 1/2 months later nothing has been done. I have received one email, no return calls and I have been given multiple email addresses which do not exist.
Avoid using this company!

Parking is on a farm, about 15-20 minutes drive from airport, my pickup arrived 30 minutes after I told them I'll be there. There was another person who joined me, we both were forced to pay £9x2 for Bristol airport entry despite that it was 2 separate people in 1 car. I was late to the airport and nearly lost the flight. Same on return 35 minutes wait, despite me texting them with my arrival time. I don't think they paid airport fees, but charged anyway every person in the car. Would not recommend

I am leaving this review to warn anyone considering using A1 Airport Parking. I entrusted my vehicle to them on 03/02/2026, expecting it to be securely stored as stated in their contract. When I returned, I checked the official Kia Driver Report and discovered that my car had been taken on multiple unauthorised journeys over the course of two days. These were not small movements within a car park but full trips totalling 387 km and 550 minutes of driving time. This happened while my vehicle was supposed to be in their secure care.
At no point did I give permission for any member of staff to use my car. This is a blatant breach of contract and a complete violation of trust. A company offering airport parking has a clear responsibility to safeguard customers’ vehicles, not use them for personal trips. The telematics data shows repeated, deliberate misuse, and there is simply no acceptable explanation for this behaviour. I have contacted the company directly and requested a full explanation for why my vehicle was used without consent. The seriousness of this situation cannot be overstated. When a business takes possession of a customer’s vehicle and then uses it for their own purposes, it raises major concerns about their professionalism, their internal controls, and the safety of every customer’s property. I strongly believe that anyone who experiences similar behaviour should report it immediately to the police as theft without the owner’s consent, and also raise the matter with Trading Standards. Companies operating in this industry must be held accountable when they breach their contractual obligations and misuse customers’ vehicles. No one should have to worry that their car is being taken on joyrides while they are away.
Based on my experience, I cannot recommend A1 Airport Parking. What happened to my vehicle should never happen to any customer, and I hope this review helps others make an informed decision before handing over their keys.

Booked a park and ride, which to any normal person would mean you park your vehicle and then get a transfer with them to the airport. Got to the address listed on the email and phoned them to say I’ve arrived, I was told to go to the short stay car park at the airport and a driver would meet me and take my car back, absolutely not what I ordered and do not want my 550bhp hyper hatch being driven by someone else (insurance, cost of repairs, damage etc which I doubt would be repaired for by them driving), false advertisement and fully expect a refund, last minute booking elsewhere and received exactly what was advertised from a different company.

Rude customer service team. I would definitely avoid in the future.

Scammers. Stay clear. Terrible service. Ripped off. Promised refund, asked for my bank account details. Nothing. Will be taking it further.

Be careful when choosing this company!!! I used their service during the period 07/12-08-12/2025 and as a result on 12/01/2026 I received a parking fine by mail for that period.
Firstly, the car was not in a secure car park as promised by the company. It was parked on the road next to the highway.
Secondly, the fine that was stuck on the windscreen was removed and thrown away by the driver himself, which is strictly forbidden.
Thirdly, my car that was returned to me was very dirty....I can't even imagine what roads one would have to drive on to get it that dirty, most likely it was a field or a farm.
Fourthly, the support service constantly readdresses the complaint and doesn't solve the problem. In the end, they just don't answer calls, messages in the messenger and ignore emails.
I will never use their services again and do not recommend them to anyone.

Avoid! Scum company. They take money for shuttle but never pick you up. Car park used to be a farm its dirty and unsafe

Avoid at all cost. not a professional bunch. They make their names up every call.

Miles from the airport down a shockingly potholed road. Waited an hour to be picked up when we returned having given plenty notice that we were on time. Stood out in the freezing cold and no clear instruction of where we should wait. The driver was on his phone whilst driving, which is illegal. Never again. Also made me pay an extra £14 when I dropped the car. Crooks.

AVOID THESE IDIOTS LIKE THE PLAGUE!!!!!
Booked our ‘Meet & Greet!’ Waited that long for collection of our vehicle on arrival after calling and giving 40 min prior warning we nearly missed our flight ! No apology just rude staff . Then to top it off when we arrived back at Bristol we did what was expected of us called an gave 40 minute notice to a lady who I had to repeat our registrations too at least 10 times she couldn’t even understand the phonetic alphabet but we got there in the end.
Then we waited at the short stay meeting point in the freezing cold for 1hr and 25 mins after 5 calls and being told each time 20 minutes by the same lady until I spoke to an Asian man who said his name was Harry!! Clearly wasn’t as he was laughing giving it to me he was so rude I was furious. He literally took the pi$$ out of us.
There were 4 other people waiting who were the same as us an all so disappointed.
We will never EVER use this shower of shi@ ever again and strongly advise against using them.

Don't use this service if you want a stress free experience. Spent the 4 days break worried about the car. We used the Bristol airport A1 Parking. It's out in the country about 7 miles from the airport, down a very muddy, very badly rutted and potholed farm lane. There is no sinage so it's very difficult to find esp. in the dark. You then drive through a farm yard to the rear. In the dark two other couples had been waiting for some time in the dark and the near freezing temperature. The only sign of life was a seemingly empty mini bus with it's engine running. After several calls to the company a very grumpy man - Rahoul -turned up. When my wife told him that this was unacceptable he told her to '??ck off'. If it hadn't been that we needed to catch out flight this could have got nasty. I eventually was told to park my car in a very muddy field. Rahoul then slapped the side of the minibus and another man appeared from the back seat where he'd been sleeping. He drove us to the airport in the filthy minibus. I had taken a photo of my milage and on return 2 miles had been added to the milage, but all else seemed to be OK. I shall never use A1 again.