A1airportparking Avaliações 

Terrible service! I booked a pick-up at the airport, but no one was there. I spent 20 minutes trying to get in touch with the local branch in Bristol. An employee with a very unclear accent told me they currently had no staff at the airport and suggested I use another company’s services. When I objected that I didn’t have time for that, as I was already at the airport and check-in was about to start, she simply put me on hold. I then found the central office’s contact details online and rang them. This time, the staff member was more competent and apologised for the inconvenience. After checking the booking details, he asked me to drive to their car park, which was 25 minutes from the airport, promising full reimbursement of expenses. I had no choice but to go. When I arrived, there was still no one there to meet me, so I had to ring them again. In the end, we made it to the flight, but our mood was completely ruined. After returning, I contacted the company regarding compensation. But I’ve sent two letters, three weeks apart, and there’s been no response. They’re simply ignoring us. Before booking their services, think about whether you want to face such problems before your trip? Good luck to everyone

STANSTEAD. Certainly not quick nor stress free transfers, some people waited over an hour coming back from airport and we weren’t far off. They couldn’t find my keys, just boxes of keys everywhere. Found after approx 30mins. Cars blocked in and no help to locate where your car was. As for the airport levy charges £20 each car and a transit full of people, they are making money from this levy instead of adding £5 per booking maybe and still would make additional profit. Their excuse was they pay the driver £400 a day, what that has to do with the airports levy when we pay for park and ride I don’t know. Car filthy dust, no cameras for security or checking car on arrival. NEVER AGAIN!

Avoid at all costs! I am absolutely disgusted! I arrived home and back to my car last night to discover the window smashed and glass everywhere inside my car, i could not see the full extent of the damage as it was late and my children were upset and scared! The company did not even contact me to tell me my car had been damaged on site, i just arrived back to my car to find it this way and no help/information whatsoever! I have been calling non stop and no answer! They have my car and my key so i am now without my car and its damaged! Staff are rude, do not care at all!

WARNING: DO NOT USE A1 AIRPORT PARKING!!!!
I had a horrific experience with this company. Not only was the staff aggressive and unprofessional (throwing keys at me in the dark), but they also took my car without permission!
I received a parking fine issued at 06:20 AM while I was already at the airport gate for my flight to Lisbon. They used my car for their own purposes, and now I'm left dealing with fines and police reports.
This is a criminal operation. Avoid at all costs! #LutonAirport #ParkingScam #A1Parking

Gave the wrong postcode, bus was there but sped off when I went to get on it, reception guy drove my car and me to catch it! Car park is miles away from airport, £20 hidden charges for what I don’t know, driver on his mobile phone placed at his ear all the time he was driving, long wait time coming home and then couldn’t find my key or my car, which is parked in a field with no system absolute joke, trying to make a complaint is beyond ridiculous as their customer service is shocking, one family couldn’t get out of the car park because they were blocked by a car in front and behind who were still on holiday!!

Booked for stanstead parking on 7.1.26
For a 7.55 am flight... company name c s parking tel number 07751 482588
(A1 PARKING is the same number)they charged us £71 when we arrived in the dark we entered the car next to the one we should have ,so drove straight back to the exit and explained the problem.
The guy who spoke to us via the intercom was an absolute jobsworth who wasnt going to lift the barrier until we paid ! My wife had to leave the car park on foot to go to the main orange car parking office and book again through the main stanstead car parking service paying them £200 They then had to call the barrier man to let us out and back into there car park !
My wife has sent 3 Emails to cs parking
They promised to investigate and get back to us and never did
. When you call the mobile number it goes directly to A1 parking who say they are not the same company but use cs parking .Cant help feeling we have been tucked up !!!!

If I could leave a zero star review I would. Do yourself a favour and DO NOT USE THIS COMPANY. Late, rude, bad service, lied repeatedly. Just find someone else, even if it costs a few quid more you'll be sorry if you chose this bunch.

If I could give it a 0 I would we had 2 disabled people and a 4 year old we booked meet and greet 27th March. Phoned 15 mins to be told it’s shut and put the phone down. We had to find other parking. At greater expense our stress levels were thru the roof. I have sent the number of emails with no response what a shower of shit.

Absolutely dreadful experience! Avoid at any cost. We ended up paying 27£ due to late arrival at drop off and waited 40 minutes at pick up. No apologies or compensation.

Booked received a small breif about what to do which was weird had pad to get a message service and didn’t receive a text. Looked at the description of the aote online as I stressed out found out it’s actually a horse stable with a small car park at the back that is basically a yard and that other people had had there cars moved around waited over an hour for transport to the airport. Decided fix that shot and went to Bristol airports actually website and paid for the more expensive parking that I actually knew was going to be fine. It says it was a park and ride service but was actually a offsite parking it’s ducking miles away

I am horrified by the service I have just experienced:

Called 45 minute before arrival - followed instructions to park in short stay car park. Driver late and had to pay £13.50 for the driver to get out of the car park.

Arrived back and did as told and went to short stay exit. The driver goes into short stay
and again I had to pay to now get out myself! A further cost of £8.50.

So my low-cost airport parking cost me:

£54.94 + £13.50 + £8.50

A total cost of £76.94

I could have used official parking with the airport for £65.00 and not have had hassle with a bunch of cowboys and a rude driver who just didn't care.

Never again!

My experience reflects a lot of those on here. When I arrived back at Bristol I was driven to my car ( in another customers car) which I found was parked up a random side road. Also discovered the wheel arches are full of mud and mud is sprayed up the side of the car. Plus a big chip on the bumper thats new. Climate control was set to maximum as if they'd had to dry car out and for some reason. Suspicious that there excessive additional miles on the car as well. Definitely feel scammed

This is not a meet and great service, they turned up 20 mins late despite many calls, I then had to pay the car parking fee (arrangement to meet in the short stay parking). When I picked the car up, whilst they were there, the car back seats were in the up position which made me think its been used as a taxi. There was also an empty drinks can and cig lighter!!! I also had to pay parking fee again.

Avoid at all costs
Especially if you’re on your own or a group of women!
we waited 40mins for them to collect the car. They give you a number to call but as soon as you get impatient they stop answering the phone.
Pick up was absolutely disgusting. After an hour and a half wait and multiple phone calls and them telling us to wait in the short stay car park they then text me an address. No expiation. We had to get n Uber 10mins up the road to collect the car, late at night, dark and you are greeted by a group of foreign men at a pub car park in the middle of nowhere. We had to get the uber guy to wait with us to ensure we were safe we were told to go round the corner to collect the car. No refund for taxi or service, stopped answering calls. Absolutely disgusting and so unsettling, imagine being a women on your own and experiencing this.
Please avoid at all costs

Absolutely dreadful service .
This is NOT a meet and greet service ,
We nearly missed our flights due to them being late . We rang 30 mins before arriving at the airport , on arrival the stress started .
Requesting more money when we were going through customs etc . On return damaged alloy wheel and again a wait of over 30 mins , so not a meet and greet .
Very unprofessional and would AVOID at all costs . Please read all reviews

I recently collected my car after using this company’s service and was very disappointed with the condition it was returned in. The car was extremely muddy in the front, middle and back which was quite shocking considering it had been left in their care.
I emailed customer service to raise the issue and give them the opportunity to address it, but I have not received any response at all. A lack of communication and basic care for customers’ property is very disappointing.
Unfortunately, based on this experience, I cannot recommend this service.

Do not use a1 parking !! They had my car 4 2 weeks at luton airport. When return from a 2 week holiday. I had half a tank of petrol when they pick my car up & when i got it back there was quarter of a tank!!when i got home I found 2 parking ticket in the post. The next day I found there was damage on my passenger back door. Iv tried contacting them so many time but no reply. AVOID A1 PARKING

Extremely concerning experience – avoid this service

I booked Prime Meet & Greet parking (Booking Ref: CTP-332XXX) expecting a professional front-of-terminal service. What I experienced instead was chaotic, unprofessional, and extremely concerning.

After landing I repeatedly called their office and received no answer. When I finally got through, I was told to wait at Zone D, but the driver never called to confirm arrival. Eventually I was forced to walk to Orange Car Park to collect my vehicle, despite paying extra for terminal drop-off.

During this process several staff members contacted me and the communication was rude and dismissive. One staff member even hung up on me mid-conversation.

The staff I was contacted by included:
• Bilal – +44 7877 926685
• MSZ – +44 7787 856292
• Azhar – +44 7943 443283

Customer service operators introduced themselves as “Jessica” (+44 117 990 4018) and a manager calling himself “Max William”, which appeared to be aliases.

The most serious issue concerns how my vehicle was handled while in their custody.

The car was returned with less fuel, increased mileage, and clear evidence it had been driven to locations unrelated to parking.

I have dashcam recordings, audio recordings, and GPS tracking logs showing the vehicle being driven elsewhere and an attempt to interfere with the camera.

One location the car was driven to was:
51.882758, 0.258953 (6 Coopers Villas, Coopers End Rd, Takeley, Bishop's Stortford CM22 6PT)

The vehicle also appears to have been stored in what looked like an unsafe parking area resembling a construction site around:

 51.911595, 0.218962 (Known as New Farm Parking…) 



When the vehicle was returned it was dirty, muddy, and the left wing had been damaged.

After researching further, I noticed many similar experiences reported by other customers on

It is also concerning that the website does not clearly display legally registered company information, which raises questions about accountability.

The company name provided through the booking process appears to be SC Parking Limited (Company No. 15892056) with the listed director Aurangzaib Akbar Cheema.

I originally booked through a broker called ComparetheParking.co.uk, who then allocated the parking contract to this operator.

Based on my experience and the pattern of similar reports online, I would strongly advise anyone considering airport meet-and-greet parking services like this to do thorough research before handing over their vehicle.

Situations like this raise serious concerns about whether the service provided meets the standards expected under the Consumer Rights Act 2015.

This issue happened mid February, and I've spent the last 3 weeks trying to resolve this issue, but they are not professional, hence why I've only posted this now.

I hope sharing this experience helps others make an informed decision before using similar services.

It's a scam, they don't even refund your money.

Avoid parking down a pothole road
Next to a farm. When we got there the directions were not clear and customer service is shocking.
Also charge another £17 when we arrived for the airport barrier fee.
When we came back to Bristol we had to wait an hour at our pick up point for collection in the dark. When I got back to my car it seems damp with damp seats and windscreen. Also all my lights inside are on and they stay on. Customer service is shocking and I found them most rude.i will not be using these again