Acumen Mortgages Avaliações 

1.278
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Gian was amazing. Made the entire mortgage process easy for a first time buyer like us. He was so emotionally intelligent to tolerate some of my unreasonable demands. Overall, i think Acumen Mortg... Ver mais

Avaliado com 5 de um total de 5 estrelas

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Agência de seguro de vida
  4. Agência de seguros domiciliares
  5. Consultor Financeiro
  6. Corretor de seguros
  7. Seguradora de Locatários

Escrito pela empresa

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.278)

116 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mr Gian Ghichini was my mortgage…

Mr Gian Ghichini was my mortgage advisor and he helped me from the beginning to the end. He was always very supportive and helpful.Whenever I spoke to him he gave me a clear explanation about the situation.

28 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you for your kind words and for taking the time to share your experience.

We're so pleased to hear that Gian was supportive and helpful throughout your mortgage journey. He always aims to provide clear guidance and make the process as smooth as possible, so it’s great to know you felt well informed and supported from start to finish.

We'll be sure to pass on your lovely feedback to Gian. If you ever need anything in the future, don’t hesitate to get in touch.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

They did all the hard work

Was really simple and easy, good communication throughout and well worth using

29 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave us a review! We're so pleased to hear you found the process simple and communication clear throughout. That’s exactly the experience we aim to provide for every client.

We really appreciate your feedback and if you ever need anything in the future, we’re always here to help.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Fantastic support from start to finish

We’ve just had our mortgage offer come through and can’t thank Mick enough for all his help along the way. From the very first conversation he’s been clear, patient, and proactive in guiding us through what at times felt like a stressful process.

Every query was dealt with quickly, and he kept us updated throughout so we always knew where things stood. He even liaised directly with the site on our behalf to smooth out details.

It’s a huge relief to now have the offer in place, and we couldn’t have got here without his support. Would happily recommend Mick to anyone looking for a reliable and supportive mortgage adviser.

Mike & Helen

31 de julho de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Hi Mike & Helen,

Thank you so much for your kind words and review. We're absolutely delighted to hear that you’ve received your mortgage offer and that Mick was able to make the process clearer and less stressful for you both.

Wishing you all the best as you move forward with your new home and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish…

Great service from start to finish Acumen helped us purchase our dream home and we are so happy in it!

29 de agosto de 2025
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Resposta da Acumen Mortgages

Congratulations, we wish you all the best as you settle into your dream home!

Thank you for your review, we really appreciate it.
It was a pleasure working with you and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

All done quickly and now completed

All done quickly and now completed

22 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave us a review, we really appreciate it.

We look forward to the opportunity to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent Service with Excellent Product. Great value for money

The support and building structure are top 👌

21 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you for your fantastic review!

We’re so pleased to hear you felt supported throughout. Thanks again for choosing Acumen Mortgages, it was a pleasure working with you and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

My review based on acumen service

I am happy with acumen mortgage services they have always attended to my needs they have always supported me in housing stuff, and I really appreciate it so I would recommend it to anyone else.

1 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you so much for your lovely feedback! We’re really pleased to hear that you’ve felt supported throughout your journey with us. It means a lot to know you’d recommend our services to others.

We’re always here if you need anything in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Really simple and straight forward to…

Really simple and straight forward to organise the mortgage. Very helpful people too.

8 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you for your kind words. We're so glad to hear the mortgage process was straightforward and that you found our team helpful.

It was a pleasure working with you and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent job



Yes, we've received the keys! We're thrilled. Huge thanks to Acumen Mortgage for their exceptional service – they were helpful, honest, and fantastic to work with. Keep it up. 👍

30 de julho de 2025
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Resposta da Acumen Mortgages

Fantastic news and congratulations on receiving your keys!

At Acumen Mortgages, we pride ourselves on being honest, helpful, and dedicated to making the mortgage process as smooth as possible, so it’s great to know we hit the mark.

Wishing you all the best as you settle into your new home and thank you again for choosing us!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Paul was fantastic in explaining…

Paul was fantastic in explaining everything to us to purchase our new home, he even went out of the way to get us a cheaper mortgage.
I would definitely recommend Paul to anyone.
He was quick at trying to sort things out to get us moved quicker as well.
Thanks Paul for everything. Xx

1 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you so much for your review!

We’re delighted to hear that Paul provided such excellent support throughout your home buying journey. Going the extra mile to secure a better mortgage and speed up the process is exactly the kind of service we aim to deliver every time.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Mr Seamus

Mr. Seamus, he did his job very well, he was very clear with us, we were very satisfied.

28 de julho de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Honestly amazing

Honestly amazing, Stephanie and Sam are so good we exchanged within a month and that was so much down to these 2, One word WOW!!!!!!!!

1 de agosto de 2025
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Resposta da Acumen Mortgages

Thank you so much for the amazing feedback!

We are delighted to hear how you exchanged within a month and we will be sure to pass on your kind words to the team.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Mortgage application made easy

It’s was a wonderful and amazing experience with Acumen Mortgages. They took time to explain every part of the application journey and were very proactive in all our dealings. Kudos to Marcus & Stephanie who handled our application.

30 de julho de 2025
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Resposta da Acumen Mortgages

Thank you so much for your lovely feedback!

We're thrilled to hear that you had an amazing experience with us. It’s great to know Marcus and Stephanie provided clear guidance and proactive support throughout your journey, we’ll be sure to pass your kind words on to them.

Thank you for choosing Acumen and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Acumen mortgages was excellent all…

Acumen mortgages was excellent all through our mortgage process and I will recommend everyone to go through them.

24 de julho de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We're delighted to hear that you had an excellent experience with us throughout your mortgage process and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 4 de um total de 5 estrelas

Customer Service Experience

Gian gave me a great customer service during my recent purchase with Acumen Mortgages.

17 de julho de 2025
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Resposta da Acumen Mortgages

Thank you for your review.

We're so pleased to hear that Gian provided you with great customer service during your recent purchase. At Acumen Mortgages, we pride ourselves on delivering a smooth and supportive experience and it's wonderful to know Gian lived up to that.

Wishing you all the best in your new home! We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more with a mainstream lender. Other companies were trying to get us specialist lenders because of my husband credit.
So glad we went with the 3rd mortgage advisor company without Natalie we wouldn’t have our dream home.

10 de julho de 2025
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Resposta da Acumen Mortgages

Thank you so much for your kind words!

We're absolutely thrilled to hear that Natalie was able to support you in securing your dream home. It's great to know she made such a positive difference, especially in navigating the challenges with specialist vs mainstream lenders.

We’re so glad you gave us the opportunity to help. Congratulations again on your new home, and we wish you all the best in this exciting new chapter! We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Paul Hodgson - Outstanding Mortgage Support

Paul Hodgson has now handled three of my mortgages, and each time he’s been nothing short of outstanding. He’s consistently quick, efficient, and incredibly helpful, nothing is ever too much trouble. He goes above and beyond, regularly chasing up the mortgage company and keeping me updated straight away. I wouldn’t hesitate to recommend him to anyone.

7 de julho de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you so much for your kind words and for continuing to use Acumen, we really appreciate it!

We're delighted to hear how Paul makes the mortgage process smooth and efficient for you. He’s dedicated to his clients, and it's great to know you felt informed every step of the way.

It’s always a pleasure working with you and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Our experience with Acumen Mortgages…

Our experience with Acumen Mortgages has been nothing short of exceptional from the moment we spoke to Keiran on the phone we knew he is the right man for us, he is so amazing, professional, friendly and very helpful from start to finish, Keiran will take all his time to explain to you just for you to understand the process and how it works as a first time buyer with so many questions, he made sure we got the best rate even when it seemed a bit difficult Keiran went above and beyond every step of the way to make the whole experience stress free for us. Dawn Lee and Stephanie are very amazing too. The entire team are great.

26 de junho de 2025
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Resposta da Acumen Mortgages

Thank you so much for your amazing review! We're absolutely delighted to hear that your experience with Acumen Mortgages and especially with Kieran, was such a positive one.

As a first time buyer, it's completely normal to have lots of questions, and we're so glad Kieran was able to guide you through every step.

We’re incredibly proud of our team and it means the world to us to know their support helped make your journey as stress free as possible.

Thank you again for your kind words. Wishing you all the best in your new home!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

I have to give a big shout out to Mick…

I have to give a big shout out to Mick Kirkman at Acuman Morgages. He dealt with our case and sorted us with a morgage and made the experience so easy. From start to finish he was always on the ball and pushed for completion within just a few short weeks. He was clear and understanding of the process throughout and we trusted him 100% with everything he provided to us. We can't thank you enough mick for making our dream house possible. Thankyou from the bottom of our heart. Chris & Beth.

27 de junho de 2025
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Resposta da Acumen Mortgages

Hi Chris & Beth,

Thank you so much for taking the time to leave a review, we really appreciate it.

We're delighted to hear that Mick was able to make the mortgage process smooth and stress free for you. He’s truly dedicated to his clients, and it's great to know you felt supported and informed every step of the way.

Helping you secure your dream home means the world to us. We'll be sure to pass your lovely feedback on to Mick, he'll be over the moon to know how much his support meant to you both.

Wishing you all the best as you settle into your new home!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Lesley has been amazing through the…

Lesley has been amazing through the whole process

27 de junho de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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