Have a bought about 6 radiators over a few years and they have been really good quality and look excellent. Delivery has always been very quick and if there has been any issues they were sorted out ve... Ver mais
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Veja o que dizem as avaliações
The shower door looks really good once installed - sleek and modern, and it fits the space nicely. Overall, I'm happy with how it looks and performs. One small issue: there's a bit of a gap at the m... Ver mais
A empresa respondeu
The shower screen arrived well packed and as advertised. My husband did have a bit of a nightmare getting the doors to hinge correctly but got there in the end. The instructions look self explicit but... Ver mais
Initial enquiry about a spare part, was handled very well and the resulting ordering process was straightforward. The item was delivered on time. Although the item was in their sale offers, it was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.
Informações de contato
24-26 Regent Place, B1 3NJ, Birmingham, Reino Unido
- +44-01162960987
- aftersales@aicabathrooms.co.uk
- aicabathrooms.co.uk
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Great item
Great item at a reasonable price, dispatched quickly good customer service. Thank you

Resposta da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited
Shower enclosure
Only just fitted my shower enclosure,My experience with Acia bathrooms as been excellent easy purchase procedure with step by step information on where my order was at 👌👌Then we have the delivery which was excellent and delivered very fast and product was well packaged so that nothing could be broken spot on 👌👌I would therefore definitely recommend this company 100%and will be using them again
Many thanks

Resposta da Aica Bathrooms Limited
Should have been a 5 star review
Should have been a 5 star review, ordering was easy, communication good, shower screen was well packaged and is excellent quality. The installation could have been made easier by providing clearer instructions however, with some trial and error all is well and the screen looks great. A 4 star rating is given due to lack of delivery information; we were given a two day window then nothing until our screen arrived at the door. Some notification or even tracking details would have helped narrow our delivery window.

Resposta da Aica Bathrooms Limited
After making an enquiry to change my…
After making an enquiry to change my original order on a Monday it was no problem to address this and the new order was delivered two days later on Wednesday.
A first class service

Resposta da Aica Bathrooms Limited
Great price on my items a slight issue…
Great price on my items a slight issue on delivery as I am disabled and my shower screen was large and heavy and I had to find a way of getting it upstairs after they left it at the foyer in my apartment but fair enough the company took action after I put in a complaint but it was after the fact

Resposta da Aica Bathrooms Limited
Delivery "service" getting worse
Expected delivery of tray and frameless door on 14/1/26 arrived late in the day, 1505 hours, driver lifts tray out of obvious builders van with one hand by waste hole which caused tray to swing and connect with pavement.
On inspecting it, it is the wrong size, he has delivered my tray somewhere else, I take over and lift the door in and check that as a large home is punctured through the packaging.
He returns over three hours later with my correct tray and again tries to lift it one handed at which point I take over, he also failed to leave the second part package for a frameless door which then required contact with aica which was sent six days later with no notification from that driver of his expected time of arrival which when he arrived was on his phone talking and just held the package out at arms length.
Ordering and paying for product is not the issue, it is the use of what is probably the cheapest carrier of the products which is getting worse with each delivery.

Resposta da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited
Fitting my 5th toilet
The item arrived within 4 days. Very happy with the product and the free delivery.

Resposta da Aica Bathrooms Limited
Brilliant service with excellent…
Brilliant service with excellent delivery time, would definitely order from these guys again

Resposta da Aica Bathrooms Limited
Fantastic Customer Service…
Fantastic response when I had a part missing.
Customer service was excellent. Immediate response and missing item replaced immediately

Resposta da Aica Bathrooms Limited
Shower screen well priced and delivered…
Shower screen well priced and delivered promptly. Marked down 1 star as a part was missing but this was resolved with replacement part posted out, just not as quick as original delivery

Resposta da Aica Bathrooms Limited
Exactly as expected
Exactly as expected. Fast delivery and all in excellent condition. Thank you

Resposta da Aica Bathrooms Limited
Avoid this terrible Chinese company
Avoid this terrible Chinese company.
Unprofessional, unreliable, disrespectful to customers needs.
Returning or replacing with them is almost impossible. Complete time wasters.

Resposta da Aica Bathrooms Limited
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