We were told by a customer service agent that all of the furniture would be received by May 11. We didn't receive anything on May 11. On May 12 we received a notification that the furniture would be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The chair is great quality for the price, just as pictured, velvet is soft and plush, not cheap-feeling. Easy to put together. The lumbar pillow is just for looks, it is not very comfy on your back, b... Ver mais
A empresa respondeu
So far, everything has been handled very smoothly. I had an item to return, and the customer care agent was extremely helpful and professional, resolving the issue within minutes. All my package updat... Ver mais
A empresa respondeu
I’d just like to say that the couch is beautiful — the color and overall look are absolutely gorgeous, and the quality really stands out as well. I also want to compliment the two delivery guys. Jose... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
Informações de contato
Copley Place 4, 02116, Boston, Estados Unidos
- allmodern.com
4,0
Muito Bom
1 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very efficient
9 de maio de 2026
Resposta da AllModern
Hi, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Resposta da AllModern
Hi Andrew, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Delivery service and product quality…
Delivery service and product quality fantastic
9 de maio de 2026
Resposta da AllModern
Thank you so much for your feedback! We’re glad to hear you were happy with the delivery service and product quality. We truly appreciate you taking the time to share your experience, and we hope to serve you again in the future.
My only issue was I ordered Natural and…
My only issue was I ordered Natural and got Pine, when I went back on the site to double check there was no Pine. The problem is Pine is darker than Natural, but to much trouble to send back.
8 de maio de 2026
Resposta da AllModern
Thank you for taking the time to share your review! We sincerely apologize for the color mix-up. Receiving an unexpected shade is definitely frustrating, and we completely understand wanting to avoid the hassle of a return. We appreciate your patience and want to make this right. Please keep an eye on your inbox, as we’ll be sending an email your way with a little something special as an apology for the oversight.
Fun, colorful outdoor accent pieces
I love the two outdoor lounge chairs I purchased. They are super modern, comfortable, and look great in my backyard. I’ll look at your site in the future if I need fun pieces.
7 de maio de 2026
Resposta da AllModern
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
Purchasing on the website was good
Purchasing on the website was good. The delivery is a total mess . Said it coming on 5/14 and said on the day delivery that time has changed to 5/20. Unacceptable
7 de maio de 2026
Resposta da AllModern
Hi Vishal, we greatly appreciate your business! We're sorry to hear that the delivery date is later than originally anticipated and the frustration and inconvenience that it causes. We've sent you an email to discuss this further. Thanks!
Excellent delivery time
Excellent delivery time. Haven’t hung the pendants yet but love the look
7 de maio de 2026
Resposta da AllModern
Hi Alyssa, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Resposta da AllModern
Hi there, thank you so much for your kind feedback! We’re really happy to hear you had a great experience and are enjoying your product. We truly appreciate your support and hope to serve you again soon!
No prior warning to charge me shipping to send back
I didn't like that there was no prior warning they would charge me to return the item. I hadn't opened it because it was too sculpted and I needed a flat rug.
6 de maio de 2026
Resposta da AllModern
Thank you for the 4-star review and for your honest feedback.
Resposta da AllModern
Hi Marcia! We're so glad to hear that Zander helped to make your order a pleasant experience. Thank you for sharing your review!
Quick delivery
I was amazed that I could order the chair and receive it the next day. Although the item arrived damaged I was able to get a replacement just as quick!
5 de maio de 2026
Resposta da AllModern
From order to arrival (and a quick pivot in between!), we are so glad we could get that chair to you in record time! While we never want an item to arrive damaged, we’re thrilled our team was able to get a replacement to your door just as fast as the first one. Thank you for the 5-star review and for your patience. Enjoy your new chair!
Bad communication
We were told by a customer service agent that all of the furniture would be received by May 11. We didn't receive anything on May 11. On May 12 we received a notification that the furniture would be delivered. We waited all morning. The dresser arrived but the bed did not. Still no notification on when the bed will arrive. Wouldn't have bought this is we had known the shipment date was indefinite.
6 de maio de 2026
Resposta da AllModern
Hello Nick,
We are very sorry to hear about the delays and the miscommunication you've experienced with your bedroom items. We realize how frustrating this must be.
We work hard to provide accurate delivery estimates and consistent communication, and this is certainly not the experience we want for our customers.
A senior Customer Service Representative will be reaching out to you via email shortly to discuss your order and resolve these issues.
Thank you,
AllModern
Our only problem was that our delivery…
Our only problem was that our delivery was delayed, but we were never notified. We waited at home 2 days for nothing. Better communication would have been appreciated.
5 de maio de 2026
Resposta da AllModern
Hi Anita, we’re so sorry for the inconvenience! Waiting at home and not knowing what’s happening is definitely frustrating. A member of our team will be reaching out to you directly to help make this right. Thank you for your patience and for giving us the opportunity to improve your experience.
Straight forward easy to view sizes on…
Straight forward easy to view sizes on web site
5 de maio de 2026
Resposta da AllModern
Thanks!
Good Delivery
Delivery was quick, efficient and the delivery personal were friendly and professional.
11 de maio de 2026
Resposta da AllModern
Hi Carol! We're so glad to hear that your delivery was quick and efficient and that the delivery team was friendly and professional! Thank you so much for your review.
Purchased something saying in stock
Purchased something saying in stock, was given a delivery date, then it’s a delayed I had to reach out to the company who wasn’t able to verify when I would get the item. Received an update a few days later online saying it’s back ordered for a few months.
4 de maio de 2026
Resposta da AllModern
Hi Biana, we are very sorry to hear of the delay and notification of backorder. This is not the level of service we strive for and we've sent you an email to discuss this issue further. We look forward to hearing back from you.
I’ve had good and bad experiences with…
I’ve had good and bad experiences with AllModern - I’m worried to order anything that’s been in a warehouse for months of even years after my rug came mildewy - opened my eyes to how long some of these items have been in storage.
4 de maio de 2026
Resposta da AllModern
Hi Lindsay, we truly appreciate your feedback and understand your frustration. We always strive to provide a better experience, and we’re sorry we fell short this time. We've sent you something on your registered email as a token of our appreciation.
Delivery disaster
When I purchased the planters last Monday, 5/4, the two shipments both said delivery by 5/7. Then I received a new email stating that the second shipment would be here 5/7-5/13. I called to cancel since I could find a different supplier to delivery it sooner but was told that since it’s in process, I couldn’t.
I just called again this morning to check the status only to be told that the second shipment hasn’t even been picked up yet. He said he’ll put a rush on it for delivery by this Friday but had I known how unreliable your delivery process is, and after spending several thousand dollars on these planters, I would’ve shopped elsewhere.
4 de maio de 2026
Resposta da AllModern
Hi! We are so sorry to hear that this happened with the delivery of your new planters; we can absolutely take another look into this for you. We have reached out via email to assist, and look forward to hearing back from you.
Horrible
Horrible! 7 phone calls and I have yet to receive my bed. Delivery address was incorrect and attempts to update address have been next to impossible! Delivery drivers did not bother to call us at our number provided for delivery contact. 1st and last time ordering with All Modern.
4 de maio de 2026
Resposta da AllModern
Clarissa, please accept our sincerest apologies for the unacceptable frustration and the delivery failures you’ve experienced. This falls far short of the seamless service we strive to provide. We are prioritizing your case, and a member of our team will be reaching out to you via email immediately to ensure this is resolved and your order is prioritized.
Love the lamp I bought
Love the lamp I bought, high quality construction, beautiful design. Packed well in styrofoam, so arrived with no problems.
3 de maio de 2026
Resposta da AllModern
Hi Ellen, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.