Works With AiDot Avaliações 282

wanted to return the product but they wouldn't offer return

Very organized, I can always find what I’m looking for and can usually find it quickly easy checkout.

Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.

First, I recommend you DO NOT BUY their pool vacuum and further... Stay Away from this Company! The device functions reasonably, except my battery was apparently bad, lasting only 5 - 10 minutes with each charge. I contacted cusomer service and they responded by having me jump though all kinds of hoops... delaying and not responding to the real issue. THEY DO NOT STAND BEHIND THEIR PRODUCT! I have received a half dozen emails over a couple of weeks now without resolution. Every time I do what they ask and they give me yet another task, including providing them with a detailed video of the product failing. I requested a return/replacement and they respond by having me jump through more hoops. They obviously have no intention of supporting this out-of-box failed product!

Aidot is awesome!

Very easy to set-up. The bulbs connected to my wifi in seconds, and that's 8 bulbs all at the same time. I also love the bluetooth wall mounted button as an option to turn the bulbs off / on. AiDot will be my go to bulbs going forward.

Great price, great products. Free delivery a plusssss!

No return approval. It’s been a month.

Terrible tech support, took forever for anyone to get back with me and no one ever understood my questions no matter how many times I rephrased the question. No one ever contacted me back after last correspondence. The App was difficult to navigate especially with all the pop-ups. It seemed the App was more interested in selling something. I returned the product.

great selection, site easy to use, great customer service, fast and efficient delivery. Have yet to install product but it looks impressive.

work great, very pleased. however it would be nice if they had zigbee or functionality to connect them to other devices such as home assistant

I was skeptical because of how low the prices are on sale but everything works great and arrived on time
The device pairs with the AiDot app very easily

Received gift in very timely manner. No problems. Will order from them again.

Good service !

Worse than terrible. Spent $20 for a "lifetime subscription" to the pro version of the app, didn't work, and can't get my money back. Wish I had seen the thousands of terrible reviews, but Metaverse Labs must be using a bot to write 5 glowing reviews for every real one, resulting in a 4.4 rating.

There is no automation of control devices such as lights, switches, in other words everything that controls your home's environment. I have asked to add controlled devices to Aidot "automation" which is only compatible with security devices. That's been a year ago, so there will be no change. ALL of your competitors have home automation which is where I have been buying more product ... definitely NOT Aidot products. This system is NOT compatible with Smartthings. The lights I did purchase remain offline when they are online and controlled through the Aidot app. You may be great with security cameras and other devices, but are not good when it comes to true home automation. I know Aidot can't say otherwise. I'm done with this company. Another potential client LOST.

product is very convenience

I have mainly purchased smart A19, R30, and a couple outlets. They are good for the most part. The only issue I have had so far is the R30s do not appear to be waterproof as I have had to replace a couple already that got moisture in them (they are outside). Besides that, they all work well with my Google Home.

Aidots' app format is horrible and not user friendly. Absolutely disgusted with the difficulty setting up a 'routine' (schedule) for my Aidot smart outlets. After trashing these, I will avoid this company in the future.

I would like to return. The hair got clogged up I am not happy with the performance
How can I return it for a refund