Albatross Tours Avaliações 

1.007
O TrustScore é 4.5 de um total de 5

4,5

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Avaliado com 5 de um total de 5 estrelas

Recently did Cradles of Civilisation. I think our best tour! Local guides excellent and places we visited great. Türkiye amazing, Istanbul, Cappadocia with hot air balloon ride, Gallipoli etc. Hotels... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hadn’t travelled with Albatross before my Balkans tour in May so I wasn’t sure what to expect. I was very pleased with the tour, the dining experiences were first class, very nice hotels and the tou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our tour guild Anna Lampen Boeving, she was just amazing sorted everything nothing flustered her even when our flight got turned back and she had to sort new flight and food vouchers. The whole tour... Ver mais

Avaliado com 2 de um total de 5 estrelas

Our Tour Guide Cristina was very hard to understand and not clear with assistance at times and found her to be very unapproachable.

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre Albatross Tours

Escrito pela empresa

Albatross Tours is a European tour operator based in Brisbane, Australia. Albatross Tours has been designing, creating and operating European escorted tours for Australians and New Zealanders since 1995. Offering longer stays in each destination, small group sizes and genuine inclusions, Albatross tours are jam packed with included excursions, entrances and feature dinners.

View Europe & UK Summer Tours

There is a magical winter wonderland out there waiting for you, filled with 'bucket list' experiences, amazing adventures and bursting with heart-warming festivities. Learn more about our European Christmas, New Year and Northern Lights tours

View European Festive Tours

As part of The Albatross Group the company manage in excess of 5,000 tour groups in Europe every year.

Albatross Tours - Come share our love of Europe

Escrito pela empresa

European tours designed especially for you
We offer unique European tour itineraries designed to suit the travel needs of you - Australians and New Zealanders, who travel halfway across the world, seeking a more authentic European travel experience.
Enjoy our relaxed, longer stays
Enjoy a leisurely and more sensible pace with 2, 3, 4 and even 5 night stays in each captivating city or region.
Exceptional value with no hidden extras
We guarantee there are NO ‘optional’ activity costs – even your ‘end of tour’ tips are included. View the outstanding value inclusions in each of our itineraries.
See more, experience more
Packed with fabulous local dining, high quality excursions, authentic activities and unique experiences - and they are all included!
'My Time' guaranteed
Your days are easier. With our sensible and leisurely pace, we guarantee your ‘My Time’ so you can relax and truly enjoy the destinations you have travelled so far to see.
Stay in unique accommodation
Stay in first class, character style accommodation in superb locations… maybe historic mansions, centuries old castles, palaces or beautiful chalet style hotels.
Experience you can trust
With 31 years of experience in successfully creating and operating market leading European tours, you know you are in safe hands.

Book your Europe/UK Summer or Festive Tour for 2026 or 2027!

Book with confidence!

Book with confidence!
If you book and deposit on any of our tours, as long as there are 15 or more people travelling, our designated group departure, is guaranteed to travel, just look for the green tick next to your preferred departure date. For more information, download our digital brochure

Download Brochure


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 75% das avaliações negativas

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4,5

Todas as avaliações

(1.007)

109 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The trip was amazing and our tour guide…

The trip was amazing and our tour guide Helen Sheenan was exceptional best tour guide I have encountered. Nothing was too much for her she really delivered her knowlege of the countries etc was only too happy to assist with everyones enquires. I plan on doing further trips with albatross tours hopefully having her as the tour guide.

13 de dezembro de 2025
Avaliado com 4 de um total de 5 estrelas

Christmas adventure

The trip was amazing, maybe a little rushed when changing trains at times.

17 de dezembro de 2025
logotipo da Albatross Tours

Resposta da Albatross Tours

Hi Rachelle,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you had an amazing Swiss Christmas in Grindelwald tour.
We appreciate your comment regarding the pace when changing trains. Coordinating travel across multiple destinations can at times require tighter connections, but your feedback is valuable and will certainly be considered as we continue to refine our itineraries and overall guest experience.
Thanks again for travelling with us and for your thoughtful feedback.

Kind regards,
Matt
Customer Service & Sales Leader

Avaliado com 5 de um total de 5 estrelas

Some tours are simply outstanding

Some tours are simply outstanding, and this Albatross Tours journey through the Italian Lakes and Tuscany was one of them – made exceptional by our guide, Helen Sheehan. We stayed several nights in beautiful hotels, allowing time to explore the lakes and places like Cinque Terre from Genoa, Pisa from Lucca, and the elegance of Verona and Bellagio at an unhurried pace. Helen handled every detail effortlessly – luggage, timing, safety, even restaurant tips – so all we had to do was enjoy the scenery, food and atmosphere. Her humour, knowledge and genuine care turned great days into unforgettable ones. She made us feel informed, relaxed and completely looked after. With amazing destinations and a guide like Helen, travelling really doesn’t get much better. That’s Albatross Tours for you.
- Posting on behalf of Julia Zaetta.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Schloss Hornberg

What a marvellous to Schloss Hornberg with our amazing guide Darren. The hotel was stunning, and the visits to other towns were out of this world.
Our guide was friendly, and extremely knowledgeable about all of the historic aspects of each town and local customs.
All of our instructions were clear and Darren was able to overcome any language barriers with his excellent German.
We will definitely be booking with Darren again hopefully in the future and look forward to our next trip.
Thank you Darren, we are truly grateful.

The Goodin Family.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Most AMAZING Tour

A German Christmas. What a truly amazing tour this was! Every part of the tour was well organised and well implemented with a variety of activities, food, experiences and free time. Darren Wheatley, our guide, was brilliant. He was extremely knowledgeable, friendly and approachable with nothing being too much trouble. Darren gave us an incredible amount of information, all given in an interesting and clear way. He prepared us for all experiences and activities making it easy for us to navigate new cities. I would love to do another tour with Darren as our guide. Sebastian, our driver, was extremely competent and I felt very safe with him as our driver. He became part of our group participating in activities along with the rest of us which allowed us to get to know him well. The planned activities were amazing with a lot of variety. Each day was a new and wondrous delight! The itinerary was perfect and not too strenuous. The Hotel Schloss in Hornberg was the perfect place to spend 6 nights over Christmas. The hosts were delightful passionate and friendly. The room was well heated and took in views of the valley. And the food! Wow! What a feast we had every night. We even had snow on ChristmasEve and Christmas Day. This was the most perfect tour I have ever done. Thank you Albatross!

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Christmas EVER!

My Albatross 8 day German Christmas Holiday Tour of 2025 ranks as my best Christmas experience EVER! Our Tour Manager Darren Wheatley was absolutely BRILLIANT in every way. Extremely experienced, passionate about his job, amazing knowledge of every single thing we did and saw and happily passed his knowledge on in a friendly way. Albatross thought of EVERYTHING vto make this a wonderful Christmas experience...with snow the icing on the cake! The Hotel Schloss in Hornberg and its amazing staff were brilliant! Unfortunately, there is no lift in this Hotel, so I had to climb 49 steps to my room .. but it was worth it. Darren went the extra mile to make sure we had a truly memorable Tour, even taking us to a Ski Resort, so we could have a little play in the snow. For me, as I am deaf in one ear, Darren's diction and the excellent sound system on the superb coach, made it easy for me to understand every word. Thank you Darren. Your Nottingham accent is perfect. Sebastian our driver was excellent and I felt safe at all times even when the roads were a bit icy. All in all, Albatross is the BEST Tour Company of any of the 6 Tour Brands I've used across 14 Yours in the last 11 years. I highly recommend them because they know exactly what Australian travellers like. Thank you to everyone from a very satisfied client.
Jennifer Evans

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

German Christmas Holiday

German Christmas Holiday - The journey plan was well thought out and orchestrated by our tour guide Darren. The places we visited were a good mix of Christmas and local views. The main hotel of our stay was fabulous, wonderful views, snow and the hotel hosts had a pleasant mix of talent to entertain us in the cold Christmas evenings. I would highly recommend this Christmas tour with Albatross.

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful Experience 2025 Christmas Markets

Albatross Tours is the first bus tour company we have used in Europe and, based on now three tours with them, the latest being 2025 Bohemian Christmas Markets, will continue to utilise their tour options.
Our tour leader Helen was experienced, had knowledge of local history and had everything under control. She made us feel welcome and communicated in a friendly manner with everyone. Clear, precise information was provided by her on the bus, at hotels and via WhatsApp. Our tour itinerary “Christmas Markets”, was a very enjoyable experience.
The hotel accomodation and quality of meals was very good.
During the tour my wife developed a cold, reducing her ability to continue participating in a guided tour. Thankfully, Helen made alternative transport arrangements back to the hotel for her, a gesture very much appreciated.
Our included dinners were always of good quality enabling our group to experience local restaurant locations and traditional cuisine. In particular, our final night’s dinner in a German cellar featuring a traditional ambience and the cuisine was enjoyable.
We have always recognised the quality of buses and the experienced bus drivers utilised by Albatross, as with Josip, our tour driver. His skillfull driving ensured our safety was paramount.
In closing I commend Helen for being an excellent host and providing us with a memorable tour experience.

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bohemian Christmas Markets Tour

Bohemian Christmas Markets Tour

The tour was everything that was promised. The Tour Leader Helen was knowledgeable and helpful in every way. Josip the bus driver was hands down the best driver of any tour I have been on - calm, composed and a great sense of humour. The local guides - Tomas in Berlin and Ana in Nuremberg were fantastic. There was the perfect balance of group time and me time, and while focussed on the Christmas markets there was a good mix of other activities to break things up. Only issue was no snow (which Albatross cannot be blamed for!)

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Could be muched inproved

Could bw much inproved. There was a group with a travel agent within our group. It had its own culture and for most part stayed within their group.
The second day had far too much walking. The national park walk whilst long and crowded from large ship groups, but was an excellent walk.
To get to one old city on a free evening was far to long and steep to walk there and back
Meals were mixed in quality but there were some highlights.
The first two local guides were excellent. The accompanying tour guide was a little repetitive in her commentary
The wine tasting and lunch was OK.
One lunch had excellent food cooked in a special way in clay ovens
Unfortunately small group tours to Crotia, Bosnia Hertzagovia and Montenegra are being spoilt by the influx of large groups from large ships. Trying to get access to a toilet without having fo buy a meal is a problem
The scenery was excellent and the coach and driver excellent. Lots of available seats to move around.
3/4 night hotel stays is good

14 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great value for money

Great value for money, as hotels were very good quality, Tour manager very knowledgeable and organised, and the tour covered many places. Also driver was excellent and I felt very safe. Loved the small group size of 24 on our tour and not too many early starts. Would not hesitate to travel again with Albatross. Well done!

31 de agosto de 2025
Avaliado com 2 de um total de 5 estrelas

France tour need improving. Guaranteed departure date can be cancelled.

Tour director at times not helpful
Food in hotels we stayed in were terrible
Some day trips we spent to long travelling in the bus
My guaranteed tour was cancelled 6 weeks prior to the start date we not assistance to cancell pre booking I had made.
No apology received from Albatross for cancelling guarantee tour.
Lucky I was able to change to the next tour date.

9 de setembro de 2025
Avaliado com 4 de um total de 5 estrelas

The group were great

The group were great. What was missing was an experience of Austrian culture - their music and dancing. One of the early accommodations was on the edge of a town with few eating places but we were to find our own meals on two nights. Fancy having to sit in your room and, as a single, on your own, eating sandwiches or bread and cheese. the major problem was that you "guide" Alex was a manager not a guide. He gave us no information at all. To guide one needs to be able to narrate - tell a story, about the lake or the town. We may have been given a fact and that's all. He wouldn't tell us what was happening before the event because "we would forget it". We would arrive somewhere and then find there was no where to buy lunch. But he did help people with travel plans so his management skills were there.

31 de agosto de 2025
Avaliado com 4 de um total de 5 estrelas

Amazing Italy

The tour was amazing. I loved being able to stay in one place for longer periods and doing day trips each day.
I did get lost twice and missed the coach, which wasn't so good. I had to find my own way back to our accommodation.
I think what upset me was our tour director didn't even realise I was missing on the first occasion. I was travelling solo and I'm quiet so I just went unnoticed.
On the second occasion I was scolded by the tour director that evening for holding up the coach.
Apart from those grievances everything was wonderful

24 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

We absolutely loved Deep South of Italy and Sicily Tour.

We absolutely loved our second Albatross Tour. Sicily and the Deep South of Italy tour went beyond our expectations. We couldn't have imagined each day to get better but they did. Accommodation was excellent, we had plenty of shared group meals and the right balance of time to ourselves. Maybe we were lucky as our tour manager was the best!!! Nothing was too much trouble for Mariella! She was a local of Puglia and her insight into the area made the experiences for us as travellers so authentic. We enjoyed all of the handpicked excursions and activities and were glad we were fit! So much to see and do and many of the incredible sights were up high on clifftops overlooking the spectacular Italian coastline. Trulli cottages, cave dwellings, reaching dizzying heights on Mt Etna, visiting 'Godfather' country, olive oil tasting, eating so much sea food and seeing an assortment of ancient temples were all part of this amazing tour. We loved it and would recommend it to any travellers who wish to enjoy an authentic glimpse into the southern parts of Italy.
September was the perfect time of year to go! Weather perfect!

10 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

WOW 2 tours back to back!

We had a well organised and very much enjoyable time on the Swiss Alpine Adventure tour followed by the Italian Grande tour of Italy. Reinhard was a fabulous guide. Accommodation was excellent.

7 de setembro de 2025

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