Albatross Tours Avaliações 

1.007
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Recently did Cradles of Civilisation. I think our best tour! Local guides excellent and places we visited great. Türkiye amazing, Istanbul, Cappadocia with hot air balloon ride, Gallipoli etc. Hotels... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hadn’t travelled with Albatross before my Balkans tour in May so I wasn’t sure what to expect. I was very pleased with the tour, the dining experiences were first class, very nice hotels and the tou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our tour guild Anna Lampen Boeving, she was just amazing sorted everything nothing flustered her even when our flight got turned back and she had to sort new flight and food vouchers. The whole tour... Ver mais

Avaliado com 2 de um total de 5 estrelas

Our Tour Guide Cristina was very hard to understand and not clear with assistance at times and found her to be very unapproachable.

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre Albatross Tours

Escrito pela empresa

Albatross Tours is a European tour operator based in Brisbane, Australia. Albatross Tours has been designing, creating and operating European escorted tours for Australians and New Zealanders since 1995. Offering longer stays in each destination, small group sizes and genuine inclusions, Albatross tours are jam packed with included excursions, entrances and feature dinners.

View Europe & UK Summer Tours

There is a magical winter wonderland out there waiting for you, filled with 'bucket list' experiences, amazing adventures and bursting with heart-warming festivities. Learn more about our European Christmas, New Year and Northern Lights tours

View European Festive Tours

As part of The Albatross Group the company manage in excess of 5,000 tour groups in Europe every year.

Albatross Tours - Come share our love of Europe

Escrito pela empresa

European tours designed especially for you
We offer unique European tour itineraries designed to suit the travel needs of you - Australians and New Zealanders, who travel halfway across the world, seeking a more authentic European travel experience.
Enjoy our relaxed, longer stays
Enjoy a leisurely and more sensible pace with 2, 3, 4 and even 5 night stays in each captivating city or region.
Exceptional value with no hidden extras
We guarantee there are NO ‘optional’ activity costs – even your ‘end of tour’ tips are included. View the outstanding value inclusions in each of our itineraries.
See more, experience more
Packed with fabulous local dining, high quality excursions, authentic activities and unique experiences - and they are all included!
'My Time' guaranteed
Your days are easier. With our sensible and leisurely pace, we guarantee your ‘My Time’ so you can relax and truly enjoy the destinations you have travelled so far to see.
Stay in unique accommodation
Stay in first class, character style accommodation in superb locations… maybe historic mansions, centuries old castles, palaces or beautiful chalet style hotels.
Experience you can trust
With 31 years of experience in successfully creating and operating market leading European tours, you know you are in safe hands.

Book your Europe/UK Summer or Festive Tour for 2026 or 2027!

Book with confidence!

Book with confidence!
If you book and deposit on any of our tours, as long as there are 15 or more people travelling, our designated group departure, is guaranteed to travel, just look for the green tick next to your preferred departure date. For more information, download our digital brochure

Download Brochure


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 75% das avaliações negativas

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4,5

Todas as avaliações

(1.007)

109 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 4 de um total de 5 estrelas

First-time traveller with Albatross Tours

As a first-time traveller with Albatross Tours, I was impressed with how well organised and seamless the tour was. Our tour guide was very knowledgeable and his commentary each day on the bus was excellent.
At the Welcome Dinner I was disappointed that we had to write our own names on a name tag with pin which we would wear the first few days while getting to know other passengers. I was expecting a printed name tag or lanyard with the company name and my name already provided. This would have been advertising for Albatross and a more professional way of travelling. Also, it would have been nice to have stand-up drinks before the Welcome Dinner on the first evening as a way to introduce ourselves, mingle, and get to know each other in the early stages of the tour.

26 de agosto de 2025
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Resposta da Albatross Tours

Thank you, Liz, of your recent Ireland Connection Tour.
We appreciate your feedback on the name tags at the welcome reception. The name tags are only for the Welcome Dinner and for personal safety reasons, we have not included branded or printed name tags since 2016, though we understand your perspective and will investigate this internally to see if improvements can be made, along with the wider experience on the first night.
We’re so pleased your first Albatross experience and our Tour Manager impressed you, and we look forward to welcoming you on another tour in the future.

Warm regards,
Matt Speakman
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

My wife and I provided a joint review

My wife and I provided a joint review.

15 de agosto de 2025
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Resposta da Albatross Tours

Thank you for your glowing survey responses to our Glorious Germany & the Czech Republic Tour, Henry. We are delighted our Tour Manager, Ernst, provided a wonderful experience for your tour. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

Great holiday

Great trip. Your leader was outstanding. Everything was seamless. Thank you for the memorable moments.

24 de agosto de 2025
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Resposta da Albatross Tours

Thank you, Peter, for your positive feedback for our Beautiful Slovenia & Croatia's Istrian Jewels Tour. We are pleased our Tour Manager, Sibila, was outstanding. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

Good balance of things to see and do

Good balance of things to see and do, so that we both enjoyed the tour. Karen our tour guide was fantastic and a lovely person to be with

1 de setembro de 2025
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Resposta da Albatross Tours

Thank you for reviewing our Best of British Tour, Kathryn. We are pleased, Karen, our Tour Manager was able to host you on a great tour. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 4 de um total de 5 estrelas

A worthwhile experience!

Overall, the trip was fantastic. Our guide, Elizabeth, was fantastic and very knowledgeable about the areas we visited. Our driver, Massimiliano, was also very good. I liked the itinerary overall, although I would definitely have liked to stay at the hotel in Rieti a bit longer. I definitely appreciated the free time that was built into the tour. Often this was spent with our tour participants, but we could also take time to explore on our own or rest when needed. The one downside of the whole trip for me was the hotel in Chianciano Terme. It definitely didn't live up to my expectations and I would recommend Albatross looks elsewhere in the future.

30 de agosto de 2025
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Resposta da Albatross Tours

Thank you, Rachel, for sharing your review of our Hidden Italy, the Lands of the Etruscans tour. We’re delighted to hear how much you enjoyed your tour overall. It’s wonderful to know that our Tour Manager Elizabeth’s, knowledge and guidance, along with Massimiliano’s driving, made such a positive difference to your journey. We’re also pleased you valued both the itinerary and the balance of included activities with free time to relax or explore at your own pace.
We do appreciate your feedback regarding the hotel in Chianciano Terme and will take this on board as part of our ongoing review process. Your comments about Rieti are also noted, and it’s great to know that destination left such an impression.

We hope to welcome you back on another Albatross adventure in the future!

Warm regards,
Matt Speakman
Customer Service & Sales Leader
Albatross Tours

Avaliado com 4 de um total de 5 estrelas

We did complete reviews at the time of…

We did complete reviews at the time of our experience with Albatross in June/July. Overall we had good experiences & particularly rated our tour leader very highly.
We were disappointed that Albatross did not respond to our reviews & a couple of comments we made- unfortunately those comments are now out of mind.

1 de julho de 2025
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Resposta da Albatross Tours

Thank you, Fiona, for sharing your review and for taking the time to complete our surveys back upon the conclusion of your Leisurely Switzerland, the Glacier Express and Cable Car Adventures tour. We’re so pleased to hear you had a good overall experience and rated your Tour Leader so highly.
We also understand your disappointment in not receiving a direct reply to your initial comments. Please be assured that your survey feedback was reviewed internally as soon as it was received. We are currently in the phase of reaching out to customers and will continue to do so, you can expect to see more follow-up from us going forward. We would be happy to contact you in the coming days and discuss your personal experience in depth. Please reply to info@albatrosstours.com.au and I will get in touch within 24 hours to chat at length with you.
We truly appreciate your openness and hope to welcome you on another Albatross adventure in the future.
Warm regards,
Matt Speakman
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

Five stars for experiences and accommodation.

Our tour of Ireland was everything and more than we imagined. Albatross booked five amazing hotels, all in convenient locations to attractions and town centres. The excursions were wonderful with mostly local guides. Our Albatross tour guide was extremely knowledgeable about Irish history, culture and was great with suggestions for our free time. The bus driver was always very professional.

24 de junho de 2025
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Resposta da Albatross Tours

Thank you Carol, for your review of our Ireland Connection tour, with Tom, our Tour Manager. It was also great to connect with and Geoff recently, to discuss your personal experience at length. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 4 de um total de 5 estrelas

Excellent tour covered so many aspects…

Excellent tour covered so many aspects of Ireland. Small group was ideal .visited so many beautiful places. Bus driver was amazing, nothing was too much trouble for him . Our tour guide was incredibly knowledgeable giving us a great insight into Irish history, language and geography . It was unfortunate that at the end of the tour when one lady required medical help the guide did not respond to her needs and she had to find her own way to the hospital.

24 de junho de 2025
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Resposta da Albatross Tours

Thank you, Robin, for sharing your review. We’re delighted to hear how much you enjoyed our Ireland Connection tour with us, and that both your driver and Tour Manager created such a rich and memorable experience throughout the journey.
We are, however, very concerned to read about the situation at the end of the tour regarding a passenger requiring medical attention, as the wellbeing of our guests is always our priority.
We would like to discuss the hospital incident in more detail, and we’d welcome the opportunity to hear from you directly at info@albatrosstours.com.au if you would like to share more detail.
We truly appreciate your balanced comments and hope we’ll have the opportunity to welcome you on another Albatross journey in the future.

Warm regards,
Matt
Customer Service & Sales Leader

Avaliado com 5 de um total de 5 estrelas

Well organized

Well organized, always on time, very helpful tour manager, nice places to visit, very nice hotels, comfortable couches. Overall a very good holiday. I would recommend to anyone that I was talking to.

10 de agosto de 2025
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Resposta da Albatross Tours

Thank you for your insights on our Best of British tour, David. We hope to see you or anyone you recommend our tour to, on another Albatross tour soon.

Avaliado com 4 de um total de 5 estrelas

The itinerary

The itinerary

30 de agosto de 2025
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Resposta da Albatross Tours

Hi Christoula, I note your response may not have save correctly. Would you like to review and provide any feedback for consideration?
Matt
Customer Service & Sales Leader

Avaliado com 5 de um total de 5 estrelas

Very informative and very very friendly…

Very informative and very very friendly guide. We felt welcomed from start. Loved his Irish accent and sense of humour. So so knowledgeable about so many areas. Helped in hotel where to eat. Just a lovely fellow

2 de setembro de 2025
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Resposta da Albatross Tours

Thank you for your review, Aris, of our Ireland Connection tour, with Tom, our Tour Manager. We're delighted to know that our tour was experienced as intended. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

The whole tour was amazing, Highly Recommend.

The whole tour was amazing, the Swiss Alps were absolutely outstanding but the thing that put the icing on the cake was our guide, Rhinehold. This man, made the tour even more pleasurable with his wit & knowledge. Overall a very enjoyable experience, thankyou Albatross.

15 de junho de 2025
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Resposta da Albatross Tours

Thank you for your review of our Alpine Adventure tour, John. We're so pleased to learn Reinhard took our tour to new heights for you. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

I really liked the fact that we were…Best of Ireland 2025

I really liked the fact that we were travelling with like- minded Aussies and Kiwis and that we spent a few nights in the same hotels ( all of which were great). Tom was our guide for the Best of Ireland tour and his depth of knowledge of the local areas and of the history of Ireland was fantastic!

9 de setembro de 2025
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Resposta da Albatross Tours

Thank you Maree, for your review of our Ireland Connection tour, with Tom, our Tour Manager. We design our tours just for Aussies and Kiwis, so we are pleased to know that our tour was experienced as intended. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

Karen and Neil the dream team.

Karen was knowledgeable, engaging, and courteous. A real gem 💎. Neil was obliging, also engaging, and an amazing coach driver. A true gentleman. Together as a team, they created a wonderful experience with lots of memories.

9 de setembro de 2025
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Resposta da Albatross Tours

Thank you for reviewing our Best of British Tour with Karen and Neil. We are delighted they both helped create a wonderful experience and great memories. We hope to see you on another Albatross Adventure soon!
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

Sicily Malta Tour

Absolutely fabulous trip > Amazing and dedicated Guide Guido who made ups all feel important and heard. Would do another one with Albatross at any time . Great people on our group and hotels were comfortable and at great locations. Loved the longer stays in each place .

21 de junho de 2025
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Resposta da Albatross Tours

Thank you for your wonderful review of our Sicily, the Aeolian Islands and Malta tour, Suzanne. We’re so pleased to hear how much you enjoyed the journey — from the comfortable, well-located hotels and longer stays in each destination, to the great company of your fellow travellers.
It’s especially pleasing to know that Guido made such a difference as your Tour Manager, ensuring everyone felt important and heard.
We’d love to welcome you back on another Albatross adventure whenever you’re ready!

Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 3 de um total de 5 estrelas

I've already emailed my comments to…

I've already emailed my comments to Albatross post -tour

9 de setembro de 2025
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Resposta da Albatross Tours

Hi John, Thank you for rating your experience with us. It was a pleasure to listen and learn directly from you when we chatted in depth about your Belgium & Holland tour back in August. Your feedback is valued and has been shared with our operations team to help us improve future tours.
— Matt, Customer Service & Sales Leader

Avaliado com 5 de um total de 5 estrelas

We were well looked after throughout…

We were well looked after throughout the tour under the expert forethought and planning of our very experienced and informative guide. Food and accommodation were of a consistently high standard. Attractions were well-organised and varied.

1 de julho de 2025
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Resposta da Albatross Tours

Thank you Geoffrey, for your kind review of our Leisurely Switzerland, the Glacier Express and Cable Car Adventures tour. We’re delighted to hear you felt so well looked after and enjoyed the balance of high-quality food, accommodation, and varied, well-organised attractions. It’s wonderful to know your guide’s experience and planning helped make the journey so memorable.

We hope to welcome you on another Albatross adventure soon!

Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 5 de um total de 5 estrelas

The excellent tour managers & highlight…

The excellent tour managers & highlight hotels

12 de junho de 2025
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Resposta da Albatross Tours

Thanks you for your glowing review of our Beautiful Slovenia & Croatia's Istrian Jewels, Robert. We are always looking to deliver excellent Tour Managers and plenty of highlights
Matt
Customer Service & Sales Leader
Albatross Tours

Avaliado com 4 de um total de 5 estrelas

I love the longer hotel stays and I…

I love the longer hotel stays and I enjoyed the tour content. The guide was very knowledgeable, helpful and professional.

3 de julho de 2025
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Resposta da Albatross Tours

Thank you for reviewing our André Rieu, Rhine Castles & Moselle Vineyards tour. We glad you enjoyed your tour with albatross tours!

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