Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
610 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really positive contact with supplier…
Really positive contact with supplier regarding delivery issue. Colour and quality of panels look great 👍
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi,
Thank you so much for your fantastic review! We’re pleased to hear you had a really positive experience when speaking with our team regarding the delivery issue. We’re also delighted that you’re happy with the colour and quality of your panels.
We really appreciate your feedback and are glad we could help get everything sorted for you.
Kind regards,
Alden & Vale
Ordered composite decking boards…
Ordered composite decking boards ..turned up exactly when they said product is good for the price would definitely use again
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Justin,
Thank you for your review! We’re delighted to hear your composite decking boards arrived exactly when expected and that you’re happy with the product and value for money.
We really appreciate your support and would be happy to welcome you back again in the future!
Kind regards,
Alden & Vale
Excellent service
Excellent service. Delivered on time and right to my flat’s front door. Excellent packaging and good quality product. Easy to trim to size and install. Highly recommend.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi William,
Thank you so much for your fantastic review! We’re really pleased to hear your order arrived on time and safely at your flat, and that you were happy with the packaging and quality of the product.
It’s also great to hear you found the panels easy to trim and install. Thank you for the recommendation — we really appreciate it!
Kind regards,
Alden & Vale
Great quality and a really good price…
Great quality and a really good price exactly as described and delivered in a timely manner really pleased with how this is going to look once up !!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jenny,
Thank you for your lovely review! We’re delighted to hear you’re happy with the quality, price and delivery of your panels. It’s great to know everything arrived as described and that you’re pleased with how the finished project is going to look.
We hope the installation goes smoothly and that you love the final result!
Kind regards,
Alden & Vale
Second time we’ve ordered panels from…
Second time we’ve ordered panels from this company. Good quality and a lovely finish in our house
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Mathew,
Back for round two! 😄 We’re absolutely delighted you chose us again and even happier to hear you’re loving the quality and finish of the panels. Thank you for putting your trust in us once again — we really appreciate it!
Kind regards,
Alden & Vale
Really good service 👏
All seems spot on cant wait to get them up
😄😄
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Stacey,
Thank you so much for the lovely review! 😄 It sounds like everything is looking spot on so far. We hope you have as much fun putting the panels up as we do seeing the finished results. We can’t wait for you to see them transform the space!
Kind regards,
Alden & Vale
Broken on arrival, extremely long wait
After a two week wait for delivery of wall panels, they arrived snapped, customer services said they'd replace them, then another wait for over two weeks.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Gordon,
We’re genuinely sorry for the experience you’ve had with your order. We completely understand how frustrating it is to wait for your panels, receive them damaged, and then have to wait again for replacements.
Unfortunately, once an order is with the transport team, there can be occasions where panels are damaged during transit, and sometimes we are unable to track every stage of the replacement shipment in real time. This is certainly not the experience we want our customers to have, and we do our best to resolve these situations as quickly as possible once they are brought to our attention.
We sincerely apologise for the inconvenience and the additional waiting time you have experienced. We appreciate your patience while we work to get these issues resolved.
Kind regards,
Alden & Vale
Great communication
Great communication. Panels look great on the wall
7 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Gordon,
Thank you for your fantastic feedback! It’s great to hear the communication has been spot on and, even better, that the panels are looking great on the wall. That’s exactly what we like to hear! 😄
Kind regards,
Alden & Vale
Amazing price and great customer…
Amazing price and great customer service
I thought it was a scam as the panels were so cheap but they actually arrived
Excellent 5*
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Hannah,
Thank you so much! 😂 We love hearing that you thought the price was almost too good to be true — but thankfully, no scam and no disappearing act! We’re delighted everything arrived safely and that you’re happy with the service and panels. Thank you for the fantastic 5 stars!
Kind regards,
Alden & Vale
Fast and efficient service great price…
Fast and efficient service great price on panels and great quality
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Dal,
Thank you for the brilliant review! We’re delighted you found the service fast and efficient and that you’re happy with both the price and quality of the panels. Great panels without breaking the bank — always a good combination! 😄
Kind regards,
Alden & Vale
Top class delivery and product would…
Top class delivery and product would highly recommend
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Logan,
Thank you for the fantastic feedback! We’re really pleased you were happy with both the delivery and the product. Knowing you’d happily recommend us is the icing on the cake! 😄
Kind regards,
Alden & Vale
Second time ive ordered
Second time ive ordered. The panels are great, very good quality. Reasonably quick delivery.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Derek,
Thank you for coming back to us for a second order! 😄 It’s brilliant to hear you’re still happy with the quality and that delivery was reasonably quick too. We clearly didn’t scare you off the first time! 😂 We really appreciate your continued support.
Kind regards,
Alden & Vale
Highly recommend
Easy to deal with, delivery exactly when stated and a decent quality item for the money. Can’t ask for more.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Brett,
Thank you so much for the great review! We’re delighted everything arrived exactly when promised and that you’re happy with the quality and value for money. When there’s nothing to fault, we’ll happily take that! 😄
Kind regards,
Alden & Vale
The product is amazing genuine and good…
The product is amazing genuine and good quality for the price is have compared many shops but I am extremely satisfied with the service I defenetly recommend to anyone and defenetly I will buy more in the feature
And delivery was top one with live tracking and communication 👌
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Marius,
What a fantastic review — thank you! 😄 We’re delighted you compared us with other suppliers and came away so impressed with the product, price and service. Great to hear the live tracking and communication made the delivery even easier. We’ll be ready when you’re planning your next project!
Kind regards,
Alden & Vale
This is the second time I have ordered…
This is the second time I have ordered from this company, I would highly recommend and cheaper then all other sites.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Rehana,
Thank you so much for ordering from us again! 😄 A second order is a pretty good sign that we’re doing something right! We’re delighted you’d highly recommend us and that you found our prices competitive too. We really appreciate your continued support.
Kind regards,
Alden & Vale
Good quality wood
Good quality wood, delivered when they said they were delivering, great price, I would highly recommend this company!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Gemma,
Thank you for the lovely review! We’re delighted you were happy with the quality, price and delivery. Delivered when promised, great value and good quality — we’ll happily tick all three boxes! 😄 Thank you for recommending us.
Kind regards,
Alden & Vale
Excellent product
Excellent product. First time I’ve seen the white backing and wood panel. Looks so warm
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi J Bunney,
Thank you for the fantastic review! We’re so pleased you love the panels, especially that lovely warm look from the white backing and wood finish. Sometimes the simplest combination really does make a room feel completely different! 😄
Kind regards,
Alden & Vale
Delivery and product- Very please with…
Delivery and product- Very please with service from start to finish!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jeffin,
Thank you so much for your kind words! We’re delighted you were pleased with the service from start to finish. We always aim to make the whole process as smooth as possible — so it’s great to hear we hit the mark! 😄
Kind regards,
Alden & Vale
Mini Ribbed Wall Panels
Great service and delivery guy was polite and on time. The quality of the panel’s is far better than what I expected for the price, I took advantage of a sale that was on - great decision. Would highly recommend :)
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Kimberley,
Thank you for the brilliant review! 😄 We’re delighted the panels turned out to be even better than you expected, especially after grabbing them in the sale. Looks like that was a very good decision! We’re also pleased the delivery went smoothly and that our driver was polite and on time.
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Leona,
Thank you for the lovely feedback! We’re delighted everything arrived quickly and without any problems. Sometimes the best delivery experience is simply the one where everything goes exactly as it should! 😄
Kind regards,
Alden & Vale
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