Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
610 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We couldn’t be happier with our wall…
We couldn’t be happier with our wall panels. The service was absolutely superb from start to finish, and the quality of the product is exceptional. The panels look fantastic and feel incredibly well made. We would highly recommend them to anyone looking for high-quality wall panels and excellent customer service.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much for such a fantastic review, Richard! ❤️
We’re absolutely delighted that you were happy with the service from start to finish and especially that you feel the quality of the panels is exceptional.
Knowing that you’re happy with how well made they are and would highly recommend us means a great deal to the whole Alden & Vale team.
Thank you for trusting us with your project! 😊
Very happy with items .
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you very much for your review! We’re delighted to hear that you’re very happy with your items.
We really appreciate you choosing Alden & Vale and taking the time to share your feedback with us. We hope you love the finished result! ❤️
Totally Recommend
A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would not hesitate to use again or recommend to others.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Sharon! 😊
We completely understand being a little dubious about ordering from a website, so we’re especially pleased that we were able to prove you had nothing to worry about!
We’re delighted that you loved the panels, the price and our communication. We also really appreciate your understanding regarding the slight delivery delay.
Thank you for trusting Alden & Vale and for saying you wouldn’t hesitate to use us again. ❤️
Fab panels!
Great price, quality and service. Would definitely recommend and will buying more from here when we do our next project.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Natalie! ❤️
We’re delighted that you were happy with the price, quality and service. It’s fantastic to hear that you’re already planning to come back to us for your next project!
We’ll be more than happy to help when you’re ready. Thank you for choosing Alden & Vale! 😊
Great service
Great service. Some panels arrived damaged in transit but was dealt with promptly and exchanged.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Kirsteen! We’re really pleased that although some panels were unfortunately damaged in transit, our team was able to deal with the issue promptly and arrange an exchange for you.
We know how frustrating it can be when something arrives damaged, so we’re glad we could get it sorted quickly and leave you happy with the service.
Thank you for your understanding and for choosing Alden & Vale! ❤️
Was a little apprehensive on the…
Was a little apprehensive on the quality when I ordered the panels but there was no need. Feel and look as good as the experience ones I had seen in DIY shops at 3 times the price. Great quality easy to adjust and fit. Well recommend
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Shaun,
Thank you for your lovely review! We’re really pleased to hear you’re happy with the panels and that your delivery arrived quickly. We really appreciate your support and hope you enjoy the finished result.
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Chris,
Thank you so much for your fantastic review! We completely understand being cautious when ordering, so it’s brilliant to hear that the panels exceeded your expectations. We’re especially pleased that you found them easy to adjust and fit while offering the quality you’d expect from much more expensive alternatives.
We really appreciate the recommendation and hope you enjoy the finished project!
Kind regards,
Alden & Vale
Stacy in CS
Very competitively priced acoustic panels. Stacy is Customer Service is an absolute dream, great energy and I needed my delivery date moved to align with scheduled building works which she made happen.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Alex,
Thank you so much for your fantastic review! We’re delighted to hear that Stacy was able to help arrange your delivery around your building works. We’ll be sure to pass your kind words on to her — she’ll be absolutely thrilled to hear them. We really appreciate your support and hope you enjoy your new acoustic panels!
Kind regards,
Alden & Vale
Beautiful panels
Beautiful panels, good quality annd well packaged. easy to order, good price and good delivery time. Can’t wait to get them on the wall 🫶🏻
7 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Rebecca,
Thank you for your lovely review! We’re so pleased to hear that you’re happy with the quality, packaging, price and delivery. We hope the panels look fantastic once they’re up on the wall, and we’d love to hear how your project turns out!
Kind regards,
Alden & Vale
Excellent communication and delivery.
Excellent communication and delivery.
Product as specified good company to deal with.
2 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Mark,
Thank you for your excellent feedback! We’re really pleased to hear that you found the communication and delivery straightforward and that the product arrived as specified. We really appreciate you choosing Alden & Vale.
Kind regards,
Alden & Vale
Brilliant service
Brilliant service, delivery and quality panels at brilliant prices.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Rebecca,
Thank you very much for your kind words! It’s fantastic to hear that you were happy with the service, delivery, quality and pricing. We really appreciate your support and hope you enjoy your panels.
Kind regards,
Alden & Vale
Excellent quality acoustic panels
Excellent quality acoustic panels, best price on market. Great support also, had a few issues with delivery of items but all sorted swiftly and with fuss. Highly recommend.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi,
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you’re happy with the quality and pricing of the acoustic panels and, most importantly, that any delivery issues were resolved for you. We really appreciate your recommendation and are glad our team could help.
Kind regards,
Alden & Vale
Beautiful panels and delivery was on…
Beautiful panels and delivery was on time . Very happy with my purchase!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Klaudia,
Thank you for your lovely review! We’re delighted to hear that your panels arrived on time and that you’re very happy with your purchase. We hope they look amazing once installed!
Kind regards,
Alden & Vale
Great quality panelling
Great quality panelling. Good communication regarding delivery timescales and delivered as planned. Would order from you again. Thanks.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Paul,
Thank you for your great feedback! We’re pleased to hear that you were happy with the quality, communication and delivery. We really appreciate you choosing Alden & Vale and would be delighted to help you again in the future.
Kind regards,
Alden & Vale
Fantastic experience from start to…
Fantastic experience from start to finish!
My wall panels arrived right on time and in perfect condition. The customer service team was brilliant—super helpful, communicative, and made the whole process effortless. Highly recommend!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Hardev,
Thank you so much for such a fantastic review! We’re delighted to hear that your panels arrived on time and in perfect condition, and that our customer service team made the whole process easy for you. Your kind words mean a lot to the team.
Kind regards,
Alden & Vale
Great price for wall panels and great…
Great price for wall panels and great quality!!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Laura,
Thank you for your lovely feedback! We’re really pleased to hear that you’re happy with both the quality and price of your wall panels. We really appreciate your support and hope you enjoy the finished result.
Kind regards,
Alden & Vale
Received on day they advised panels…
Received on day they advised panels would be delivered.
Really good quality, easy to cut to size
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Niall,
Thank you for your review! We’re pleased to hear that your panels arrived on the date provided and that you’re happy with their quality and ease of cutting. We hope they look fantastic once installed!
Kind regards,
Alden & Vale
Delivery spot on time ,the quality is…
Delivery spot on time ,the quality is 1st class.
Definitely use again
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Thomas,
Thank you for your great review! We’re really pleased to hear that your delivery arrived on time and that you’re happy with the quality. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Alden & Vale
Top tier service
Exceptional service from start to finish. Kept up to date at all times & received a telephone call from delivery driver. The delivery chap was delightful and carry out all the requests I asked. Well done all round.
The quality of the panels for the price is exceptional!!!!
1000% recommend your company.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Sophie,
Thank you so much for such an amazing review! We’re absolutely delighted to hear you had such a positive experience from start to finish. It’s fantastic to know that you were kept updated throughout and that our delivery driver was able to accommodate your requests.
We’re also really pleased to hear you’re impressed with the quality of the panels and the value for money. Your 1000% recommendation genuinely means a lot to the whole team!
Kind regards,
Alden & Vale
The company and very easy to contact…
The company and very easy to contact and make any changes needed. The panels arrived on time and in perfect condition. Will be buying again!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Rachael,
Thank you for your lovely review! We’re really pleased to hear you found us easy to contact and that we were able to help with the changes you needed. It’s great to know your panels arrived on time and in perfect condition.
We really appreciate your support and look forward to helping you again with your next order!
Kind regards,
Alden & Vale
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