Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
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Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
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We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
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Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
610 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
10/10 for the product and delivery!
Delighted with the quality of the wall panels for the price!! Look much more expensive!
One thing I would recommend is you order the 3-sided panels just so they are finished at the sides. It was only an additional £5 per panel when I ordered. I didn’t do this and personally isn’t an issue for me as I ordered the colour walnut so it really isn’t noticeable but may be worth it in other colours.
Delivery service was first class. Kept up to date at every step of the way and even received a message with the driver’s mobile number if I needed to call or message him.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Lynsey! We’re really pleased you’re delighted with the wall panels and feel they look more expensive than the price suggests. 😊
Your advice about the 3-sided panels is also really helpful. It’s great to hear the walnut finish meant the sides weren’t an issue for you, and we’re especially pleased the delivery service kept you updated throughout, including providing the driver’s contact details.
Thank you for the fantastic 10/10 feedback and for choosing Alden & Vale!
Kind regards,
Alden & Vale
Received and very happy with the…
Received and very happy with the quality, exactly as described if not better. Good communication and would definitely buy again
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Tracey! It’s brilliant to hear that the panels arrived and were even better than you expected. We always want the product to match what customers see online, so your feedback means a lot to us.
We’re also pleased you found the communication good, and we’d be delighted to help with your next project.
Thank you again for choosing Alden & Vale!
Kind regards,
Alden & Vale
Quality panels
Our second purchase of slatted panels and once again excellent quality and delivery was quick and delivered with care in perfect condition will be ordering more for my next project thank you
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Kreskin! We really appreciate you coming back to us for a second order. Knowing the slatted panels were excellent quality again, arrived quickly and reached you in perfect condition is exactly what we want to hear.
It’s fantastic that you’re already planning to order more for your next project. We genuinely appreciate your continued support!
Kind regards,
Alden & Vale
Great product and fast delivery
18 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, M R! We’re really pleased you were happy with both the product and the delivery. We appreciate you taking the time to leave us a review and hope you enjoy the finished project!
Kind regards,
Alden & Vale
Great product 10/10 service
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut so well and look fabulous installed. I can’t wait to do the rest and I will 100% recommend this site to anyone wishing to order panels.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Rachael! We absolutely love hearing that the panels were even better in person and that the finished result looks fabulous. 😊
It’s also great to know you found the slats easy to cut and work with when making the height adjustment. We put a lot of thought into making the panels practical as well as good-looking, so your feedback is fantastic to receive.
Thank you for the 10/10 service rating and for recommending Alden & Vale. We’d love to see the finished project when you complete the rest!
Kind regards,
Alden & Vale
Great quality
Bought these to decorate a wall, really good quality, and easy to cut and hang!
Communication with delivery was efficient. Would buy again and recommend!
17 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Sharlene! We’re delighted to hear you’re happy with the quality of the panels and found them easy to cut and install. It’s also great to hear the delivery communication was efficient. We really appreciate your recommendation and would be happy to welcome you back for your next project!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Amazing service and product
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Zakariya! We’re really pleased to hear you had such a positive experience with both our service and products. We truly appreciate you taking the time to leave us a review.
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Great quality product
Great quality product, that i will buy again, product arrived in perfect condition, delivered when agreed, good communication, spot on
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Ronn! We’re delighted you’re happy with the quality of the product and that it arrived in perfect condition and as agreed. It’s great to know the communication and delivery were spot on. We really appreciate your support and look forward to serving you again!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Really lovely panels and team
Really lovely panels and team. I changed my order so much that I felt bad. But every time I sent an email, they didn’t hesitate to reply back and offer a solution
Absolutely excellent prices too.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, L Agye! We’re delighted you love the panels and our service. 😊
And please don’t feel bad about changing your order — we know projects can evolve, and we’re always happy to help find the right solution. We really appreciate your kind words about the team and our prices.
Thank you for choosing Alden & Vale and for taking the time to leave such a lovely review! ❤️
Very brilliant quality panels in…
Very brilliant quality panels in reasonable price. The other companies offer it in expensive prices and the delivery services are very good. They wait until you received it. No matter, how much time it takes. My experience with british home direct was very satisfactory and I highly recommended others to purchase from it with no worries.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much for the fantastic review, Maham! We’re really pleased to hear you were impressed with the quality, pricing and delivery service.
We especially appreciate you mentioning that our delivery team waited until you received your panels. We know how important it is to make sure everything arrives safely.
Thank you for recommending Alden & Vale — it genuinely means a lot to us! 😊
Great quality panels at a great price
Great quality panels at a great price. Very happy with how they look now we have put them up.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Gemma! We’re thrilled that you’re happy with the quality and, even better, that you love how the panels look now they’re installed.
There’s nothing better than seeing the finished result come together! Thank you for choosing Alden & Vale and for sharing your experience. ❤️
I absolutely love the wall panelling
I absolutely love the wall panelling, the quality is amazing. I would definitely use this company again and recommend it to my friends and family.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much for the wonderful review, Helen! ❤️
We’re absolutely delighted to hear that you love the wall panelling and were so impressed with the quality. Knowing you would use us again and recommend us to your friends and family means a great deal to the whole team.
Thank you for choosing Alden & Vale! 😊
Great quality and easy to fit
Great quality and easy to fit. They have completely changed the room and look better than expected. Very happy with the purchase and would highly recommend.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Al! We’re so pleased to hear that you found the panels easy to fit and that they’ve completely transformed the room.
Hearing that the finished result looks even better than you expected is exactly what we love to hear! Thank you for recommending Alden & Vale. ❤️
Panels were delivered on time and I'm…
Panels were delivered on time and I'm really pleased with the quality.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Warren! We’re really pleased to hear your panels arrived on time and that you’re happy with the quality.
We appreciate you choosing Alden & Vale and taking the time to leave us your feedback. We hope you enjoy the finished project! 😊
Let me switch my order when i ordered…
Let me switch my order when i ordered the wrong product. Once i placed the wrong order they said they would be in contact within 3 days. They replied within the hour. Really good customer service from Ashley and this company. Great products too!
16 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Harrison! We’re delighted that we were able to help when you realised you had ordered the wrong product.
We always try to respond as quickly as possible, so we’re especially pleased that our team got back to you within the hour. We’ll make sure your kind words about Ashley are passed on! 😊
Thank you for choosing Alden & Vale and for your lovely feedback.
Good quality panels
Lots of different websites offering panels at all different prices, but in the end I went for the Premium panels that were on sale with British Homes Direct.
Really good quality panels at a superb price. Now installed and they look great.
I would definitely recommend British Homes Direct
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you very much, Robert! We’re delighted that you chose our Premium panels and were so pleased with both the quality and the price.
Even better, they’re now installed and looking great! That’s exactly what we want to hear.
Thank you for recommending Alden & Vale and for taking the time to share your experience. ❤️
Great price
Great price! And delivered before estimated delivery date 😊
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Natalie! 😊
We’re delighted you were happy with the price and that your order arrived even earlier than the estimated delivery date — always a nice surprise!
We really appreciate you choosing Alden & Vale and leaving us such a lovely review. ❤️
Happy with everything
Happy with everything. Wall panels are really good quality easy to fit.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Neelam! We’re so pleased to hear you’re happy with your wall panels and found them easy to fit.
We really appreciate you choosing Alden & Vale and taking the time to leave us your feedback. We hope you enjoy the finished result! ❤️
Panels were amazing
Panels were amazing ! Made our room look perfect and tied everything in . Delivery was very smooth and the young man was very polite and helpful in bringing them in . Over all highly recommend this company and there products
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Zuzy! ❤️
We’re delighted to hear that the panels made your room look perfect and that everything came together so well.
We’ll also make sure your kind words about our delivery driver are passed on. It’s fantastic to hear that he was polite and helpful when bringing the panels in.
Thank you for highly recommending Alden & Vale! 😊
Panels arrived can’t complain at all…
Panels arrived can’t complain at all the look wonderful quality good at a great price would recommend
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Mohammed! We’re really pleased to hear that your panels arrived safely, look wonderful and that you’re happy with the quality and price.
We really appreciate the recommendation and are grateful that you chose Alden & Vale for your project. 😊
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