Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
610 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Omg what amazing service from start to…
Omg what amazing service from start to finish. Panels are amazing and compared to other company's value for money. Can't recommend this company enough. Thank you.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Josephine,
What a lovely review — thank you so much! 😄 We’re absolutely delighted you were happy with everything from start to finish and that you found the panels great value compared with other companies. Your recommendation genuinely means a lot to us!
Kind regards,
Alden & Vale
Delivered on time and kept update of…
Delivered on time and kept update of the progress. Driver was very polite!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Ellie,
Thank you for the fantastic review! We’re delighted your order arrived on time and that you were kept updated throughout the journey. And we’re especially pleased to hear the driver was polite — we’ll make sure his good work gets the recognition it deserves! 😄
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Molly,
Thank you so much for the lovely review! Short, sweet and straight to the point — we’ll take that! 😄 We’re really pleased you were happy with the service and appreciate you taking the time to leave us 5 stars.
Kind regards,
Alden & Vale
Great Product
Great price , great product and delivery time was quick . Highly recommended.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Riccardo,
Thank you for the fantastic feedback! Great price, great product and quick delivery — that sounds like a pretty good combination to us! 😄 We’re delighted you’d highly recommend us and really appreciate your support.
Kind regards,
Alden & Vale
Ordered off the recommendation from a…
Ordered off the recommendation from a friend. Turned up on expected delivery date without any damage.
Happy with the result.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Declan,
Thank you so much for your review! We’re delighted your order arrived exactly when expected and, most importantly, without a scratch. 😄 It’s brilliant to hear you’re happy with the result, and we’re glad your friend’s recommendation didn’t let you down!
Kind regards,
Alden & Vale
Great service great product
Great service from the time of ordering to delivery, the delivery chap was helpful and polite and carried the panels inside. The panels themselves look super nice and good quality. Should I ever need panels again, these guys will be my first port of call
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Ron,
Thank you for such a fantastic review! 😄 We’re delighted the whole experience went smoothly and that the delivery driver was helpful enough to carry the panels inside too — every delivery needs a little hero moment! We’re even happier that you love the panels and already have us lined up for the next project!
Kind regards,
Alden & Vale
Excellent, faultless service …
From start to finish the whole process was seamless and without fault. The communication was excellent and the items we ordered were superb. Will definitely shop here again.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Graham,
Thank you so much for the brilliant feedback! We’re delighted everything was seamless from ordering through to delivery and that you were impressed with the products too. Faultless is a lovely word to see in a review — we’ll happily keep that one! 😄 We look forward to welcoming you back.
Kind regards,
Alden & Vale
Great product at a very reasonable…
Great product at a very reasonable price, delivery was well communicated and the delivery driver took great care too! Can’t fault them at all and would definitely buy again!
8 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Eleanor,
Thank you for the fantastic review! We’re delighted you’re happy with the product, price and communication, and it’s great to hear the delivery driver took such good care of your order. When the panels arrive safely and the driver gets a mention too, we know we’ve done something right! 😄
Kind regards,
Alden & Vale
Great communication
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find.
Delivered earlier than anticipated which was fine as I was already up waiting for his call. The driver delivered into my garage. Lovely guy. I haven't opened the box as yet but as I ordered 5 The fifth one can be seen and looks perfect. I have left them flat on the garage floor to make sure they don't warp untill ready to fit.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Pamela,
Thank you for such a detailed and lovely review! 😄 We’re delighted the communication and delivery went so smoothly, especially with your rural location. It sounds like our driver deserves a special mention for finding you, calling ahead and even getting the panels safely into the garage! We hope they stay perfectly flat and look fantastic once they’re up.
Kind regards,
Alden & Vale
Quality boards
Good quality boards cant wait to get em up !! Delivery took 4 weeks.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Ben,
Thank you for your review! We’re really pleased to hear you’re happy with the quality of the boards. We’re sorry that delivery took longer than expected, and we really appreciate your patience. We hope they look fantastic once you have them installed!
Kind regards,
Alden & Vale
Very please with service from start to…
Very please with service from start to finish!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jack,
Thank you so much for your lovely review! We’re delighted to hear you were very pleased with the service from start to finish. We really appreciate you taking the time to share your experience with us.
Kind regards,
Alden & Vale
From order to delivery great…
From order to delivery great communication from the company very pleased with the service
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jason,
Thank you for your fantastic review! We’re really pleased to hear that you were happy with the communication throughout your order, from placing it right through to delivery. It’s great to know everything went smoothly for you.
Kind regards,
Alden & Vale
Good value product and quick delivery.
Good value product and quick delivery.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Emma,
Thank you for your review! We’re delighted to hear you found our products good value and were pleased with the quick delivery. We really appreciate your support.
Kind regards,
Alden & Vale
Great quality panels
Great quality panels would highly recommend and definitely use again
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi zeyroxcmg,
Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality of the panels and that you would recommend us. We’d be delighted to help you again in the future.
Kind regards,
Alden & Vale
Acoustic Panels
Incredibly happy with my acoustic panels exactly what I wanted and will be ordering more soon!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Aidan,
Thank you so much for your fantastic review! We’re delighted to hear you’re incredibly happy with your acoustic panels and that they were exactly what you wanted. We’ll look forward to helping you again when you’re ready for your next order!
Kind regards,
Alden & Vale
Excellent service from order till…
Excellent service from order till delivery.I have bought 3 times from this company and there delivery men are polite and obliging
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi John,
Thank you for your continued support and for leaving such a lovely review! It means a lot to us to hear that you’ve now purchased from us three times and have been happy with the service each time. We’re especially pleased that you found our delivery team polite and helpful.
Kind regards,
Alden & Vale
Amazing service very good quility…
Amazing service very good quility panels delivery really quick deffo be ordering again thank you so much for good service
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Andrea,
Thank you so much for your fantastic review! We’re delighted to hear you were happy with the quality of the panels, the quick delivery and the service you received. We really appreciate your kind words and look forward to welcoming you back for your next order!
Kind regards,
Alden & Vale
Very cuffed with e service and panels
These took less than a week from ordering to delivery. I’m a single woman and at first was a bit worried when I ordered them I would struggle to install them. I had no reason to worry, they cut easily with a circular saw and loom absolutely brilliant. Very chuffed with the panels and the service.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Amanda,
Thank you for such a lovely and detailed review! We’re so pleased to hear that your panels arrived in less than a week and that you found them easy to cut and install. It’s fantastic to know you’re so chuffed with both the panels and the service, and we hope you enjoy the finished result!
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Paul,
Thank you very much for your fantastic review! We’re delighted to hear you’re impressed with the quality of the panels. We really appreciate you taking the time to leave us your feedback.
Kind regards,
Alden & Vale
Wall panels are great
Wall panels are great.
Amazing quality and fast delivery. Would 100% recommend
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jayne,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality of the wall panels and the fast delivery. It’s great to know you would recommend us, and we really appreciate your support.
Kind regards,
Alden & Vale
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