We were told by a customer service agent that all of the furniture would be received by May 11. We didn't receive anything on May 11. On May 12 we received a notification that the furniture would be... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The chair is great quality for the price, just as pictured, velvet is soft and plush, not cheap-feeling. Easy to put together. The lumbar pillow is just for looks, it is not very comfy on your back, b... Ver mais
A empresa respondeu
So far, everything has been handled very smoothly. I had an item to return, and the customer care agent was extremely helpful and professional, resolving the issue within minutes. All my package updat... Ver mais
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I’d just like to say that the couch is beautiful — the color and overall look are absolutely gorgeous, and the quality really stands out as well. I also want to compliment the two delivery guys. Jose... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
Informações de contato
Copley Place 4, 02116, Boston, Estados Unidos
- allmodern.com
4,0
Muito Bom
1 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to navigate site
Easy to navigate site. The product is packaged well and looks great. One thing, I wish the stakes were longer.
8 de abril de 2026
Resposta da AllModern
Thank you for the lovely review!
Resposta da AllModern
Hi C, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Table was damaged and poor quality
Table was damaged and poor quality
Very disappointing
4 de março de 2026
Resposta da AllModern
Hi Shanon! We are so sorry to hear that your table arrived damaged. We have reached out via email to get this resolved, and look forward to hearing back from you.
The packaging was heavily damaged upon…
The table and chairs are fine but the table arrived damaged due to subpar packaging. The table top has a chip and a crack in it. This is unacceptable, especially in view of the price of the item. Very disappointed in AllModern.
5 de abril de 2026
Resposta da AllModern
Hi Gilles, we are sorry that the table arrived damaged. We will send you an email directly to offer a resolution. Thanks!
I love the quality and Modern cutting…
I love the quality and Modern cutting edge look
7 de abril de 2026
Resposta da AllModern
Hi Mike! Thank you so much for your kind review. We're so glad to hear that you're enjoying the modern selection. We look forward to serving you again soon!
FedEx delivery issue
Not AllModerns fault but the recliner I ordered arrived damaged with a broken leg / arm and scratched side. The box specifically indicated up furniture with arrows and it was delivered on its side. The photo of proof of delivery from FedEx shows the chair delivered on its side. I have emailed AllModern with photos and order number for a replacement and expect a response today. All my previous orders arrived in excellent condition.
PS I chatted with Kova who was outstanding and set up a technician to come out and fix the recliner. Top level customer service!
13 de abril de 2026
Resposta da AllModern
Hi Corey, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
So Profesh!
Delivery was professional, quick, and smooth. The crew was clearly well-experienced, and they were respectful of our home and the furniture they delivered.
7 de abril de 2026
Resposta da AllModern
Hi Andrea, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Weird leather smell
I really love the chair that I bought, it’s perfect for my desk and it’s comfortable and seems to be good quality. However, the leather has this awful chemical smell that I can’t seem to get rid of. I tried leaving the chair outside on my screened in porch for several hours to see if it would help, but the smell is still pretty strong days later.
7 de abril de 2026
Resposta da AllModern
Hi Jill! Thank you for taking the time to write a review of your new chair. We are happy to hear that you love it, but we're sorry to hear of the leather smell! We have reached out to you via email to assist. Thank you!
Well packed and delivered.
6 de abril de 2026
Resposta da AllModern
Thank you for sharing! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
I have not received my item
I have not received my item, no word on delays or when/if shipped. My card has been charged.
5 de abril de 2026
Resposta da AllModern
Hi Ofelia! We are so sorry to hear that you haven't yet received your order. We will be emailing your shortly, please review your inbox so that we can support you with next steps.
Resposta da AllModern
Hi Donna Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
Resposta da AllModern
Thanks, Amy. We appreciate your review!
Quick order process and on the dot…
Quick order process and on the dot delivery with no dented boxes. Perfect!
10 de abril de 2026
Resposta da AllModern
Thank you for the amazing review, Laurie! We're happy to hear that your boxes arrived in perfect condition!
Excellent product choices
Excellent product choices , service is great and the quality is outstanding!
13 de abril de 2026
Resposta da AllModern
Thank you so much for the 5-star review, Liza!
Nice enough product
Nice enough product. Easy to assemble. Holes weren’t fully drilled through/drilled in the wrong spot on a couple legs so had to drill out myself in order to assemble
6 de abril de 2026
Resposta da AllModern
We appreciate your feedback and are glad to hear you found the product nice and easy to assemble, and we sincerely apologize for the inconvenience caused by the misaligned or incomplete drilling as that is not the experience we want for you. We have emailed you to follow up.
Resposta da AllModern
Thank you so much for your kind words. We’re really glad to hear you were happy with the fast shipping, selection, and quality of your order. We truly appreciate you taking the time to share your experience and hope to serve you again soon.
One of the bowls came broken BUT
One of the bowls came broken, they replaced it immediately. I love my purchase! Thank you!
5 de abril de 2026
Resposta da AllModern
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
Resposta da AllModern
Hi Kai! Thank you so much for sharing your review. We're sorry to hear that there were any issues with your order, but very glad we were able to assist. If there is anything else we can assist with, please don't hesitate to get back in touch!
Resposta da AllModern
Thank you so much! We’re thrilled to hear you love the blanket and that the color and weight are just right. Enjoy it, and we’re here if you ever need anything else!
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