We were told by a customer service agent that all of the furniture would be received by May 11. We didn't receive anything on May 11. On May 12 we received a notification that the furniture would be... Ver mais
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Veja o que dizem as avaliações
The chair is great quality for the price, just as pictured, velvet is soft and plush, not cheap-feeling. Easy to put together. The lumbar pillow is just for looks, it is not very comfy on your back, b... Ver mais
A empresa respondeu
So far, everything has been handled very smoothly. I had an item to return, and the customer care agent was extremely helpful and professional, resolving the issue within minutes. All my package updat... Ver mais
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I’d just like to say that the couch is beautiful — the color and overall look are absolutely gorgeous, and the quality really stands out as well. I also want to compliment the two delivery guys. Jose... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
Informações de contato
Copley Place 4, 02116, Boston, Estados Unidos
- allmodern.com
4,0
Muito Bom
1 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da AllModern
Hi Leslie, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ll be sending you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
I thought the set-up and delivery was…
I thought the set-up and delivery was the same day. I thought from the online photo the "box spring " was one piece. As I intended to use it in an old exciting bed frame your product didn't work I cancelled the Angi set up { which I had to pay for ] and tried to get some satisfaction from your customer service.
But no, touch luck for me. A waste of $240.
An AWFUL experience, all around.
4 de abril de 2026
Resposta da AllModern
Hi Dean, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ll be sending you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
The chairs are super light and very…
The chairs are super light and very modern. Comfy- ish. But my expectations were met for sure. The price was right!
4 de abril de 2026
Resposta da AllModern
Thank you for your feedback! We’re glad to hear the chairs met your expectations and that you’re happy with the style and price. We appreciate you sharing your thoughts on the comfort as well it helps us continue to improve. Enjoy your new chairs!
Stick to delivery date
Stick to delivery date, call, talk friendly and professional, delivered to a place that’s best suited etc
3 de abril de 2026
Resposta da AllModern
Hi there, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
Amazing communication from the team
Amazing communication from the team, drivers were very courteous, and polite. Great service! Our table is exactly like the picture, actually pictures don’t do justice. Beautiful, and look expensive.
10 de abril de 2026
Resposta da AllModern
Thank you for the fantastic review, Elis!
Got it quickly and it was what I…
Got it quickly and it was what I ordered. AND it was easy to hang! Great job!
2 de abril de 2026
Resposta da AllModern
Thank you so much for your feedback! We’re delighted to hear your order arrived quickly, was exactly what you expected, and was easy to hang. We truly appreciate your support and are glad you had a great experience!
Chairs are very uncomfortable
Chairs are very uncomfortable. Dont waste your money on these!
2 de abril de 2026
Resposta da AllModern
Hi Guy, we’re sorry to hear that you're chairs aren't comfortable. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
We love it and it’s sturdy
We love it and it’s sturdy! Also lower to the ground so more kid friendly.
2 de abril de 2026
Resposta da AllModern
Thank you so much for your kind feedback! We’re thrilled to hear that you love the item and that it feels sturdy and kid-friendly. It’s great to know it’s a good fit for your home. If you ever need anything else, we’re always here to help!
A source for modern is an absolute necessity.
My entire home is modern. It’s very hard to find things that I want with my taste. It’s refreshing that there’s a website I can go to that offers all the things I love. Keep it up.
9 de abril de 2026
Resposta da AllModern
Hi Barbara, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
So far it has been great
So far it has been great. Everything is easy, easy easy. Cant wait to get my "stuff"...
8 de abril de 2026
Resposta da AllModern
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
Packaged securely and on time delivery
I have not installed the product yet, but it was packaged securely and arrived on time. It looks like the photos and are made of real concrete and quite heavy, but I love it.
1 de abril de 2026
Resposta da AllModern
Hi Amanda, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
drowning under unsolicited messages
2 de abril de 2026
Resposta da AllModern
Hi Freddy, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
I love your products and your online…
I love your products and your online shopping is easy and quick.
9 de abril de 2026
Resposta da AllModern
Hi Beth, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Love this chair
Love this chair! Also shoutout to the Austin retail store team for all their help
2 de abril de 2026
Resposta da AllModern
Thanks for the great review! We look forward to assisting you in the future!
Customer support we could coint on!
Shipping and delivery were both punctual. The box in which the butcher block arrived was damaged, as was one of the parts of the table. Upon being apprised of the damage, AllModern quickly offered options. We settled upon replacement of the damaged part.
Assembly was expedited by clearly understandable and accurate directions, a rarity these days. The assembled butcher block table is sturdy and beautiful. Overall, we were pleased by its product and our interactions with AllModern … Highly recommended!
2 de abril de 2026
Resposta da AllModern
Hi Greg, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
I spoke with an agent who was a great…
I spoke with an agent who was a great help in placing my order.
8 de abril de 2026
Resposta da AllModern
Hi Wendy, thank you so much for sharing your experience and for your review! We look forward to assisting you in the future!
The nightstand arrived a couple of days…
The nightstand arrived a couple of days early and it looks to be in perfect condition. I have not tried plugging it into an outlet yet.
6 de abril de 2026
Resposta da AllModern
Thank you for the great review, Robin! We're happy to hear that your order arrived quickly.
Easy order and delivery was as…
Easy order and delivery was as scheduled, with a photo of where they left the packages.
I am looking forward to installing these.
Great price, good quality.
31 de março de 2026
Resposta da AllModern
Hi Jennifer, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
On time and as expected
The bed frame came in a timely manner. All parts included. Instructions were fine. I would say that on one part the screws didn't line up perfectly and I had to have someone hold it together (hard to do) while I kind of angled the screws and screwed one half of the frame into the other. If I was alone there is no way I could have done it. That is the reason for the 4 stars. Otherwise everything was great. Color is as expected. My son is very happy so I am too.
1 de abril de 2026
Resposta da AllModern
Thank you for your detailed review! We’re so glad to hear the bed frame arrived on time, everything was included, and that your son is happy with it. We also appreciate your feedback on the assembly process, as it helps us continue to improve. Thanks again for sharing your experience!
I paid with my credit card but for some…
I paid with my credit card but for some reason you didn’t charge me for the whole purchase so it was pending a remaking small balance which has now delayed my shipment. I didn’t receive any warning of this and only happened to stumble upon the small error message. I ordered the bed last night and I still haven’t received any confirmation or option to schedule delivery.
I have ordered many things from AllModern and haven’t had a situation like this before.
8 de abril de 2026
Resposta da AllModern
Hi OT, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve emailed you to follow up directly, please check your inbox, so we can work on a resolution together. Thank you for your patience!
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