We were told by a customer service agent that all of the furniture would be received by May 11. We didn't receive anything on May 11. On May 12 we received a notification that the furniture would be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The chair is great quality for the price, just as pictured, velvet is soft and plush, not cheap-feeling. Easy to put together. The lumbar pillow is just for looks, it is not very comfy on your back, b... Ver mais
A empresa respondeu
So far, everything has been handled very smoothly. I had an item to return, and the customer care agent was extremely helpful and professional, resolving the issue within minutes. All my package updat... Ver mais
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I’d just like to say that the couch is beautiful — the color and overall look are absolutely gorgeous, and the quality really stands out as well. I also want to compliment the two delivery guys. Jose... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
Informações de contato
Copley Place 4, 02116, Boston, Estados Unidos
- allmodern.com
4,0
Muito Bom
1 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da AllModern
Thank you for the great review, Becky!
Shipped promptly and packaged nicely
11 de janeiro de 2026
Resposta da AllModern
Hi Elizabeth, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Received in a timely manner in new…
Received in a timely manner in new condition. I like the abstract design.
7 de abril de 2026
Resposta da AllModern
Hi Colleen, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
order taken and delivered when said it…
order taken and delivered when said it would be.
31 de março de 2026
Resposta da AllModern
Hi Sydnee, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Amazing how quickly the products…
Amazing how quickly the products arrived on time and easy to track I love the chairs they look great easy and quick to assemble about 15 minutes. Extremely comfortable the one part that needed to be replaced was sent to me with extras. Definitely a fan
31 de março de 2026
Resposta da AllModern
Thank you so much for sharing your wonderful review! We’re so glad to hear that your delivery went well and thar you're enjoying your chairs. We appreciate your support and look forward to serving you again!
Too early
You’re asking me before I’ve received the product. From my perspective you haven’t done anything yet.
6 de abril de 2026
Resposta da AllModern
Thank you for your feedback, Roman. We do hope you love your product(s) once they arrive.
Send the product
Send the product. I have held up my end of the deal. Ask me my thoughts AFTER you have delivered.
Fair enough?
2 de abril de 2026
Resposta da AllModern
Thanks for the great review!
Great company
Great company, fabulous products, prompt and reliable. Excellent customer service!
3 de março de 2026
Resposta da AllModern
Thank you for your positive review and we're so glad you had a great experience!
BUYER BEWARE- Ripoff and terrible customer service etc
BUYER BEWARE! Do NOT buy from this company. The furniture is so cheap it is broken before it arrives. I ordered a media console and it is rectangular and every single side had damage. I was offered replacement “parts”. The was beyond fixable - the parts were so cheap that they would fall apart trying to fix it. (China) A few days later someone reached out and said they saw my photos and offered a replacement. Whew- well NOPE. Strike 2 they send out the new piece still broken. A replacement panel was sent out and guess what it is impossible to repair. I asked for them to send out a technician to repair it and they are saying I have to now pay for a service seperate to get it fixed!!!! Customer service is awful and their resolution is that they have “documented” the situation!! I told them it was no appropriate. I will be very surprised if I hear back and even more surprised if they make it right. Terrible terrible quality and customer service. Also just to note this console was $1k+. Pay a little more if you have to at a store with better policies. I would not recommend them to anyone and certainly won’t buy from there again.
24 de março de 2026
Avaliação não solicitada
Resposta da AllModern
Hi K B, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Resposta da AllModern
Thank you for your feedback! We’re so glad to hear you had a positive experience with our great deals and fast shipping. We appreciate you taking the time to share this with us!
Delivery Issues
As it was easy to order and purchase, when it came to delivery of my large package there has been little communication about when it will arrive. I was given an estimated date with a range of a few days, that has passed and I have heard nothing. I had to reach out to get answers and there is no clear date of arrival.
3 de março de 2026
Resposta da AllModern
Thank you for your message, and we’re sorry for the lack of updates regarding your delivery. We have reached out via email, so please check your inbox for the latest information. If you don’t see it, kindly check your spam or junk folder as well.
Half of order lost in limbo
Only one of the things I ordered has an arrived and they keep on changing the delivery date for the second thing. Now I am do ed to cancel it
3 de março de 2026
Resposta da AllModern
Hi Sabrina, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Resposta da AllModern
Thank you so much for sharing your review! We're so glad to hear that you're loving your chair and we look forward to serving you again soon!
Supposedly cute red clock
Item not packaged carefully so clock face glass broke and hands were bent
8 de março de 2026
Resposta da AllModern
Hi Bette, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Great customer service.
The customer agent who handled my order was superb. Answering all questions, assuring me about the return policy, handling payment, etc. She was part of the reason why we chose this product and company.
6 de março de 2026
Resposta da AllModern
Hi CAE, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Resposta da AllModern
Hi Virginia, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Resposta da AllModern
Hi Allison, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Delivered as promised
Delivered as promised! Well packaged and it is a beautiful Fig tree! Unlike other like plants I have ordered from other companies. This one is perfect!!
15 de março de 2026
Resposta da AllModern
Thank you so much for your feedback! We’re really glad to hear your fig tree arrived safely and that you’re happy with its quality. We truly appreciate your support and hope you enjoy your beautiful plant!
Resposta da AllModern
Hello Karla,
We are very sorry to hear that you have not received your delivery. We never want our customers to be left waiting and we realize how frustrating this is.
We will be having a senior manager reach out to you via email to discuss your order and provide solutions.
Thank you,
Allmodern
Beautiful table with free delivery and…
Beautiful table with free delivery and setup!
8 de março de 2026
Resposta da AllModern
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
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