This coffee steamer is genuinely barista quality. The milk texture is smooth, creamy and consistent every time — exactly what you’d expect from a good café. It heats quickly, is easy to use, and mak... Ver mais
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Got myself the Normcore Spring Loaded V5 tamper and I must say, it does not disappoint. Solid construction, quality product. Definitely recommend for those who want to level up their home barista game... Ver mais
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This web store has a huge range of barista and coffee products. There have good review and information about their products which are priced competitively. I recently ordered a Varia VST grinder and s... Ver mais
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Portable espresso at its finest. It demands real pressure — a proper arm effort — but rewards with a dense, silky crema that rivals countertop machines. The flavour extraction is bold and expressive,... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Alternative Brewing stocks unique coffee accessories and barista tools for professionals and home coffee enthusiasts alike!
Informações de contato
Unit 3 30 Kelliher Rd, Darra , 4076, Brisbane, Austrália
- 07 3040 2755
- contact@alternativebrewing.com.au
- alternativebrewing.com.au
4,4
Excelente
352 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can highly recommend
I find the product selection on this company’s website to be very good. The reviews are helpful, and their customer service, when required, is exceptional. I had an issue with an item that I purchased and they were quick to get back to me and provide a solution. Their delivery is timely too. Highly recommend
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much for your wonderful feedback, Anna! We're thrilled to hear that you've had such positive experiences with us over the past few years. We truly appreciate your support and look forward to serving you again in the future!
Thanks again for shopping with Alternative Brewing and supporting an Australian-owned and operated small business.
Kindly, The Alternative Brewing Team
Great customer support
Great customer support. Quick shipping and great packaging of my expensive kettle. Cheers Alternative Brewing! - Dan V
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much, Dan! We're thrilled to hear that you had a fantastic experience with us. Cheers to many more brews together!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Coffee!
Good equipment, good service and fast delivery. Happy brewing.
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
We appreciate your feedback, Scott! It's fantastic to hear that our service and products have consistently met your expectations. Cheers!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Great online store for coffee making products
This web store has a huge range of barista and coffee products. There have good review and information about their products which are priced competitively. I recently ordered a Varia VST grinder and some accessories. These all arrived promptly and in perfect condition. I can recommend them and I'll be ordering more coffee gear from Alternative Brewing in the future.
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Hey there! Thanks for your feedback, Peter! 🌟 We're thrilled to hear you're enjoying your Varia grinder and accessories. Looking forward to serving up more coffee goodness for you in the future.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Great product with quick shipping!
Shipping was fast with great prices! Love my Brikka
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much for your fantastic feedback, Jared! We're thrilled to hear that you had a great experience with our customer service and that your Brikka has found a happy home.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
The items I ordered came quickly and…
The items I ordered came quickly and are if great quality and made a great cup of coffee with them. It’s a lovely asset to my suitcase. I spend alot of time nursing in very remote communities far away from a decent coffee. I have been using coffee bags but this is so much better. Highly recommend.
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much for your feedback, Karen! It warms our hearts to know that our products have become a lovely asset to your suitcase, especially during your time spent in remote communities.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Scammers … HEALTH HAZARD defective products and have…
Scammers … defective products and have taken their telephone down. A sign to shop elsewhere.
I don’t think these guys know customer service. Fluffy words but do nothing about the problem.
Frothed was cheap steel that rusted and didn’t work properly and so they said send it in, 3 mnths later they I get an email and they said they can’t find the fault and sending it back. Scammers have even take there phone number down. Too many complaints I bet….
Further to my initial complain and your weak acknowledgment of this defect. Any rust that is removed particulalry of a bonded type metal as this is loses its integrity and becomes porous releasing toxins into one’s system.
I certainly hope this product is removed from the marketplace earlier rather than later.
This is a Health. hazard
24 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
We appreciate your feedback, Christine and want to assure you that we take every customer concern seriously.
We would like to note that the development of rust in these units can be prevented with adequate cleaning and maintenance. We understand the frustration caused by issues like rust and we want to assure you that we have assessed and thoroughly cleaned your unit. It is rust-free and functioning as it should be.
Thank you again for taking the time to provide this feedback and we look forward to serving you better in the future.
Happy brewing
Excellent selection of brew gears at competitive pricing! Thanks AB team!
28 de dezembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much for your kind words, Jackie! We're thrilled to hear that you enjoyed our selection of brew gear. The AB team is grateful for your support.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Clever Coffee Dripper - Large
I recently purchased a Clever Coffee Dripper, which I'm extremely happy with. Alternative Brewing delivered the item super quickly and the customer service was awesome. Thanks again AB.
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks for the feedback, Ryan! We're thrilled you love your Clever Coffee Dripper. If you ever need more coffee magic, we're here for you!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Coffee dripper cheap alternative
I bought a Vietnamese coffee dripper and it functions just as well as an expensive coffee dripper but for half the price
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks a bunch for your feedback, Tim! We're delighted to hear that your Vietnamese coffee dripper is holding its own against the expensive ones, all while being budget-friendly. If you ever need more coffee delights, we're here for you.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Product was great and arrived in great…
Product was great and arrived in great condition.
5 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you so much for taking the time to share your positive experience, Figo! It's wonderful to know that you received it in perfect shape.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
The goods were never delivered
The goods were never delivered. After a 6 week wait, I've given up and will get a refund.
First it was the delay in confirming the order (2 weeks - only contact me after being asked) at which point the goods were now on back order (which was not indicated on the website)
Then the delays on receiving the order into stock (another 2 weeks).
Then the delays in confirming shipping.
Then came Aramex. Who refuse to deliver to, or leave a parcel at a staffed building with multiple secure entrances, safe delivery points, and that is the entire block with a single address, clearly marked numbers visible from the street, and the name in 10 foot high illuminated signage on both sides... let alone contact the receiver, and who can not be contacted in any way. They have now held the parcel for 2 weeks, and they have the gall to demand additional payment for further delivery "attempts".
This place is a scam, or at the very least do not care whether the customer actually receives their order.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you for your feedback, Ev and we are sorry for any frustration caused by the delay in receiving your order. We truly appreciate your patience during this peak Christmas Season! Unfortunately, since your order included some preorder items, we can only send them out once they arrive to us. We're really sorry for any hassle this might have caused.
In reference to the courier service, we acknowledge your concerns and are committed to enhancing our delivery choices. Additionally, we suggest specifying a building or office number along with the street number, especially in cases where the street number is multiple units and offices within a building.
Thanks again for your feedback, we're committed to making things right. If there's anything we can do to regain your trust, please let us know.
Cold brew delight
The ease in shipping, the quality of the product and the ability to produce a delicious cold brewed coffee at home. An absolute staple for anyone looking to enhance their coffee experience
7 de dezembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
We're thrilled you're enjoying your cold brewed coffee, Jordan. If you ever need more coffee happiness, we've got you covered. Cheers!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Normcore tamper -spring loaded.
Normcore tamper -spring loaded.
Purchased a normcore tamper -spring loaded . I was very happy with the customer service particularly with the after sales service.
The product met my expectations and very happy with my purchase and the customer service .
22 de dezembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks for your kind words, Marco! We're thrilled to hear that the Normcore tamper met your expectations and it's awesome to know you're happy with both your purchase and our customer service. Cheers!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Fellow Atmos Coffee Vacuum Canister
Purchased two 0.7l Fellow Atmos Coffee Vacuum Canisters from Alternative Brewing. Easy to use and seems to do the job well so far!
The purchase and delivery process was smooth and easy. Highly recommend purchasing coffee gear from AB!
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks for the feedback, Ping! We're delighted to hear the Fellow Atmos Canisters are doing the job well for you. If you ever need more coffee gear, we've got your back.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Great company and product
Great company and product. Very happy with it
22 de dezembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks for the fantastic feedback, Lucinda! Glad to hear you're happy with both our company and product.
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Product: Fellow Opus Coffee Grinder Order Number: #498130 Title: Best value for money
Amazing tool for my home setup. Hard to beat the price or the customer service either
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Alternative Brewing
Thanks a bunch for your feedback, Callum! We're thrilled you're loving your new Opus. If you ever need anything, we're here for you!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Order #461659
Order #461659. I got the Baratza Encore Coffee Grinder from Alternative Brewing and it is a fantastic product. So glad I got this which relieves my arms from manual grinding every morning. Great customer service and fast shipping. Highly recommend!
7 de agosto de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
We're thrilled the Baratza Encore grinder is making your mornings smoother, Lilly. Thank you for your kind words about our service and shipping. If you ever need anything, we're here for you. Happy brewing!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Excellent company
Excellent company, I have used them in the past and they always deliver promptly.
Great communication and products
22 de dezembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
Thank you for your kind words, Annie! We're delighted to hear you're pleased with our products and service. Happy Brewing!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
Seamless transaction
Quick and easy transaction, fair price for my purchases, prompt & responsive after sales service. Looking forward to more purchases
28 de novembro de 2023
Avaliação não solicitada
Resposta da Alternative Brewing
Wow, thanks so much for your awesome feedback, Kate! We're over the moon that you had a quick and easy time grabbing all your coffee goodies. Super happy to hear you loved our after-sales service too!
Thanks again for shopping with Alternative Brewing and supporting an Australian owned and operated small business.
Kindly, The Alternative Brewing Team
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