American Cruise Lines Avaliações 9.065

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I think your staff and service is provided made this trip the best. They were absolutely fantastic. I enjoyed our excursions that were well organized, informative and fun. Additionally, the fact that... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff always helpful and friendly. Excursions are well thought out and always interesting. Carriage rides and the Amelia River Cruise stood out. Food delicious although I expected more low country... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The crew, staff, and our fellow "coastal cruisers" created an enjoyable atmosphere the entire week. Each night we looked forward to hearing Rob, our entertainer, and Dale, our enrichment speaker. Th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Lovely itinerary, staff was loving and helpful, beautiful ports. Need to work on food and menu. Hot food not hot, salads warm, don’t try to be so “gourmet.” Sauces not up to par. How about some goo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Cruzeiros Marítimos

Sobre American Cruise Lines

Escrito pela empresa

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About Us

American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.

On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.

American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.



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Escrito pela empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Our cruise

The staff, ship and the food were outstanding. We had a great time.

26 de abril de 2026
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Resposta da American Cruise Lines

We're thrilled you had such an outstanding cruise aboard American Liberty! Our crew strives to deliver exceptional service, and we look forward to setting sail with you again in the future.

Sincerely,

American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Fantastic Florida trip

Excellent staff! The boat was beautiful- appreciated the laundry facility. Food was superb. Entertainment top notch. I hope to cruise with you again.

4 de maio de 2026
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Resposta da American Cruise Lines

Thank you for your feedback. We are very pleased to hear you enjoyed the excellent staff, beautiful ship, onboard laundry facilities, superb dining, and top notch entertainment.

We truly appreciate your kind words and look forward to welcoming you back on board again soon!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas
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Resposta da American Cruise Lines

Thank you for sharing your feedback about American Cruise Lines, we are so glad to hear the crew made such a positive impression on your experience.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

THE GREATEST CREW!!

The GREATEST CREW ever!!! They went over & beyond what was expected. Jessica & Stephen knew your names immediately & always had time to talk with you. They made it the best. Let’s not forget Temekla & her always smiling face. Along with Brandon Mike David Leah Madison & Mandy. Like I said it was a great crew.

2 de maio de 2026
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Resposta da American Cruise Lines

Thank you for your wonderful feedback about American Cruise Lines, we are thrilled to hear the crew went above and beyond and made such a positive impact on your experience!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

The Staff Were Amazing

The staff were amazing. The food was top quality. The excursions were well thought out and executed. The daily historical presentations were excellent and the presenter was great! We loved all of the evening entertainment.

24 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your feedback about American Cruise Lines, we are so glad you enjoyed the amazing staff, top quality food, well planned excursions, engaging historical presentations, and evening entertainment!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

the most important factor in the 5 star review was because of the crew

the most important factor in the 5 stars is due to the exceptional crew. the ship was wonderful, the excursions very good, the food good but the crew, with their smiles, grace and genuine caring made the cruise very special for my husband and I.
I will name just a few for outstanding service:
Seth mostly in the Sky Lounge
Clay was everywhere and always smiling a was Caleb, Travis, Jack-Jessica-Berto in the dining room, Mackenzie & Serenia so much fun always smiling and gracious. Robert was outstanding for history, making us laugh and enjoying his wonderful voice.
I also need to mention our cabin steward, who was so very thoughtful and thorough.

21 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your experience with American Cruise Lines, we are delighted that the exceptional crew made your voyage so special with their smiles, grace, and genuine care. We truly appreciate you recognizing the individuals you mentioned across Sky Lounge, dining, dining service, and onboard enrichment, and we will be sure to share your kind words with them and the wider team!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

First time on ACL liked your friendly…

First time on ACL liked your friendly attitude, love of history, USA and God. Crew were most helpful and always had a smile.

26 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your first experience with American Cruise Lines, we are so glad you enjoyed the friendly atmosphere, appreciation for history and the USA, and the caring service from our crew, all delivered with smiles throughout your journey!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Wonderful trip

Ship was great. Staff was excellent especially the wait staff. Food was excellent and the excursions were both educational and fun. Had a great time.

2 de maio de 2026
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Resposta da American Cruise Lines

Thank you for sharing your experience with American Cruise Lines, we are so glad you enjoyed the great ship, excellent staff especially the wait staff, wonderful food, and excursions that were both educational and fun.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

The total crew was outstanding

The total crew was outstanding. They appear to be sincerely interested in making you happy. Food choices were designed to cover almost any dietary restriction. Great selection of shore excursions. The ship was so clean, everywhere. This was my second trip with ACL; I've signed up for three more! Only one complaint. There are 8 single tables (one was "reserved," which defeats the "open seating" promise. However, they were all taken by couples, leaving those of us who are single to sit alone at tables for 4. Can you add more single tables?

26 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your experience with American Cruise Lines, we are so glad to hear the crew was outstanding and genuinely focused on guest happiness, and that you enjoyed the food variety, shore excursions, and the ship’s cleanliness!

We appreciate your feedback regarding single table availability and seating arrangements, and we will be sure to share your suggestion with our team as we continuously review ways to improve the dining experience for all guests.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Accommodations were great

Accommodations were great. Nice and big stateroom with plenty of storage space. Bathroom and shower were the best
Food was fabulous! One of the best I have had on a cruise ship.
Staff was helpful and amazing

23 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your feedback about American Cruise Lines, we are so glad you enjoyed the spacious stateroom, excellent bathroom, fabulous food, and the helpful and amazing staff throughout your cruise.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

The American Cruise line employees are

The American Cruise line employees are the absolute best in the industry! They are well trained at their job, but most important they are cheerful and fun, very caring, and extremely talented.

3 de maio de 2026
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Resposta da American Cruise Lines

Thank you for sharing your feedback about American Cruise Lines, we are so glad to hear our employees made such a strong impression with their professionalism, warmth, and care throughout your journey!

We hope to welcome you aboard again soon.

Sincerely,
American Cruise Lines

Avaliado com 4 de um total de 5 estrelas

Great cruise down the Mississippi!

Great cruise! Staff worked well together across all departments as 1 cohesive unit. Rooms spacious & comfortable. The ship was very clean & well- maintained. Nightly entertainment & daily historian were great. Excursions were very interesting. Food service was, for the most part, wonderful although service was a little spotty sometimes. Beverage service was great! I observed that the staff as very accommodating to those with disabilities. Overall, a wonderful and relaxing experience.

25 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your experience with American Cruise Lines, we are so glad you enjoyed the spacious accommodations, engaging entertainment, and the care our team showed across all departments!

We also appreciate your feedback regarding the occasional inconsistency in food service, as it helps us continue to improve and deliver the best possible experience for our guests.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

The whole trip was wonderful!

The staff was friendly, food was great, rooms were big, great excursions, loved it all!

26 de abril de 2026
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Resposta da American Cruise Lines

Thank you for sharing your feedback, we are pleased to hear you enjoyed the friendly staff, excellent food, spacious accommodations, and well organized excursions, and that your overall experience was so positive!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Columbia and Snake River

We had a wonderful trip and very much enjoyed the information provided during the ships movements up the Columbia River where Lewis and Clark once traveled. The stops along the way were all well worth the time to take in with knowledgeable local guides. Oh, and the food was top notch.

25 de abril de 2026
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Resposta da American Cruise Lines

We appreciate you sharing your experience, and we are so glad you enjoyed the informative journey along the Columbia River, the meaningful historical stops with knowledgeable local guides, and the excellent food throughout your trip.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

A Lovely Trip

The crew, staff, and our fellow "coastal cruisers" created an enjoyable atmosphere the entire week. Each night we looked forward to hearing Rob, our entertainer, and Dale, our enrichment speaker. They were excellent. Rick and Karis always kept us well informed and made sure we always had a good time. The food was delicious and the service was top notch. Our room was wonderful and always well cared for, as was the entire ship. Thank you for a fabulous 8 days!

13 de abril de 2026
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Resposta da American Cruise Lines

We are truly grateful you took the time to share such a thoughtful review of your 8-day voyage! It is wonderful to hear that the crew, staff, and fellow guests created such an enjoyable atmosphere throughout the week, and that the entertainment, enrichment programs, food, service, accommodations, and ship all contributed to a memorable experience.

We especially appreciate your kind recognition of the team members who helped make your journey so engaging and well supported, and we are delighted you had such a fabulous time.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Your crew is so exceptional, fantastic cruise.

Your crew is so exceptional. I walk with a cane and they are always around to assist me if I need it. Food is fantastic!!!
Excursions are so nice too. Some I can't go on because to too much walking, but the ones I've been on are great. Have 3 more cruises booked through next year.

25 de abril de 2026
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Resposta da American Cruise Lines

We are so pleased to hear that our crew has been attentive and supportive, especially in providing assistance when needed, and that you have enjoyed the fantastic food and wonderful excursions.

We truly appreciate your continued loyalty and are delighted to know you have three more cruises already planned through next year.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Nice boatload

Nice staff, nice cruisers, clean boat and outstanding scenery

25 de abril de 2026
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Resposta da American Cruise Lines

Thank you for your feedback. We are glad to hear you enjoyed the friendly staff, fellow guests, clean ship, and outstanding scenery.

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

Great cruise

The staff was wonderful. They were very friendly and attentive to our needs. Food in the dining room was very good and there was a nice selection at each meal. There was also a nice choice of excursions to choose from.

2 de maio de 2026
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Resposta da American Cruise Lines

Thank you for your feedback. We are very pleased to hear you found the staff wonderful, friendly, and attentive throughout your cruise. It is also great to know you enjoyed the dining room offerings and the variety of excursion choices available.

We truly appreciate you sailing with us and look forward to welcoming you back on board again soon!

Sincerely,
American Cruise Lines

Avaliado com 5 de um total de 5 estrelas

good staff

good staff, good service

25 de abril de 2026
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Resposta da American Cruise Lines

Thank you for your feedback. We are glad to hear you enjoyed the good staff and service during your cruise.

We appreciate you sailing with us and look forward to welcoming you back on board again soon!

Sincerely,
American Cruise Lines

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