Ship was perfect. Crew was really special. Always big warm welcoming smiles. Foot was abundant and very tasty. Drinks flowed on request. Great snacks always available. Superb explanations and history.... Ver mais
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Veja o que dizem as avaliações
The crew, the ammenities aboard the ship, the friendliness of the passengers, the outstanding choice for meals; the open bar, the tours off the ship, I am deaf, so I did have trouble understanding the... Ver mais
The nice weather really made the week's worth of excursions wonderful. We met wonderful people and the staff was magnificent. Hats off to the staff, especially Kristen, Hayden and our server Jaylin. G... Ver mais
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Our Columbia and Snake River cruise was an excellent experience. We found the staff helpful and friendly, although it was obvious that some of them were new to their jobs. The excursions were interes... Ver mais
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Detalhes da empresa
Sobre American Cruise Lines
Escrito pela empresa
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Escrito pela empresa
Informações de contato
741 Boston Post Rd Ste 250, 06437, Guilford, Estados Unidos
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Excelente
9 mil avaliações
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First time on ACL liked your friendly…
First time on ACL liked your friendly attitude, love of history, USA and God. Crew were most helpful and always had a smile.
26 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your first experience with American Cruise Lines, we are so glad you enjoyed the friendly atmosphere, appreciation for history and the USA, and the caring service from our crew, all delivered with smiles throughout your journey!
Sincerely,
American Cruise Lines
Wonderful trip
Ship was great. Staff was excellent especially the wait staff. Food was excellent and the excursions were both educational and fun. Had a great time.
2 de maio de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience with American Cruise Lines, we are so glad you enjoyed the great ship, excellent staff especially the wait staff, wonderful food, and excursions that were both educational and fun.
Sincerely,
American Cruise Lines
The total crew was outstanding
The total crew was outstanding. They appear to be sincerely interested in making you happy. Food choices were designed to cover almost any dietary restriction. Great selection of shore excursions. The ship was so clean, everywhere. This was my second trip with ACL; I've signed up for three more! Only one complaint. There are 8 single tables (one was "reserved," which defeats the "open seating" promise. However, they were all taken by couples, leaving those of us who are single to sit alone at tables for 4. Can you add more single tables?
26 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience with American Cruise Lines, we are so glad to hear the crew was outstanding and genuinely focused on guest happiness, and that you enjoyed the food variety, shore excursions, and the ship’s cleanliness!
We appreciate your feedback regarding single table availability and seating arrangements, and we will be sure to share your suggestion with our team as we continuously review ways to improve the dining experience for all guests.
Sincerely,
American Cruise Lines
Accommodations were great
Accommodations were great. Nice and big stateroom with plenty of storage space. Bathroom and shower were the best
Food was fabulous! One of the best I have had on a cruise ship.
Staff was helpful and amazing
23 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your feedback about American Cruise Lines, we are so glad you enjoyed the spacious stateroom, excellent bathroom, fabulous food, and the helpful and amazing staff throughout your cruise.
Sincerely,
American Cruise Lines
The American Cruise line employees are
The American Cruise line employees are the absolute best in the industry! They are well trained at their job, but most important they are cheerful and fun, very caring, and extremely talented.
3 de maio de 2026
Resposta da American Cruise Lines
Thank you for sharing your feedback about American Cruise Lines, we are so glad to hear our employees made such a strong impression with their professionalism, warmth, and care throughout your journey!
We hope to welcome you aboard again soon.
Sincerely,
American Cruise Lines
Great cruise down the Mississippi!
Great cruise! Staff worked well together across all departments as 1 cohesive unit. Rooms spacious & comfortable. The ship was very clean & well- maintained. Nightly entertainment & daily historian were great. Excursions were very interesting. Food service was, for the most part, wonderful although service was a little spotty sometimes. Beverage service was great! I observed that the staff as very accommodating to those with disabilities. Overall, a wonderful and relaxing experience.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience with American Cruise Lines, we are so glad you enjoyed the spacious accommodations, engaging entertainment, and the care our team showed across all departments!
We also appreciate your feedback regarding the occasional inconsistency in food service, as it helps us continue to improve and deliver the best possible experience for our guests.
Sincerely,
American Cruise Lines
The whole trip was wonderful!
The staff was friendly, food was great, rooms were big, great excursions, loved it all!
26 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your feedback, we are pleased to hear you enjoyed the friendly staff, excellent food, spacious accommodations, and well organized excursions, and that your overall experience was so positive!
Sincerely,
American Cruise Lines
Columbia and Snake River
We had a wonderful trip and very much enjoyed the information provided during the ships movements up the Columbia River where Lewis and Clark once traveled. The stops along the way were all well worth the time to take in with knowledgeable local guides. Oh, and the food was top notch.
25 de abril de 2026
Resposta da American Cruise Lines
We appreciate you sharing your experience, and we are so glad you enjoyed the informative journey along the Columbia River, the meaningful historical stops with knowledgeable local guides, and the excellent food throughout your trip.
Sincerely,
American Cruise Lines
A Lovely Trip
The crew, staff, and our fellow "coastal cruisers" created an enjoyable atmosphere the entire week. Each night we looked forward to hearing Rob, our entertainer, and Dale, our enrichment speaker. They were excellent. Rick and Karis always kept us well informed and made sure we always had a good time. The food was delicious and the service was top notch. Our room was wonderful and always well cared for, as was the entire ship. Thank you for a fabulous 8 days!
13 de abril de 2026
Resposta da American Cruise Lines
We are truly grateful you took the time to share such a thoughtful review of your 8-day voyage! It is wonderful to hear that the crew, staff, and fellow guests created such an enjoyable atmosphere throughout the week, and that the entertainment, enrichment programs, food, service, accommodations, and ship all contributed to a memorable experience.
We especially appreciate your kind recognition of the team members who helped make your journey so engaging and well supported, and we are delighted you had such a fabulous time.
Sincerely,
American Cruise Lines
Your crew is so exceptional, fantastic cruise.
Your crew is so exceptional. I walk with a cane and they are always around to assist me if I need it. Food is fantastic!!!
Excursions are so nice too. Some I can't go on because to too much walking, but the ones I've been on are great. Have 3 more cruises booked through next year.
25 de abril de 2026
Resposta da American Cruise Lines
We are so pleased to hear that our crew has been attentive and supportive, especially in providing assistance when needed, and that you have enjoyed the fantastic food and wonderful excursions.
We truly appreciate your continued loyalty and are delighted to know you have three more cruises already planned through next year.
Sincerely,
American Cruise Lines
Resposta da American Cruise Lines
Thank you for taking the time to complete your survey, we truly appreciate you sharing your detailed feedback and helping us improve!
Resposta da American Cruise Lines
Thank you for your feedback. We are glad to hear you enjoyed the friendly staff, fellow guests, clean ship, and outstanding scenery.
Sincerely,
American Cruise Lines
Great cruise
The staff was wonderful. They were very friendly and attentive to our needs. Food in the dining room was very good and there was a nice selection at each meal. There was also a nice choice of excursions to choose from.
2 de maio de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We are very pleased to hear you found the staff wonderful, friendly, and attentive throughout your cruise. It is also great to know you enjoyed the dining room offerings and the variety of excursion choices available.
We truly appreciate you sailing with us and look forward to welcoming you back on board again soon!
Sincerely,
American Cruise Lines
Resposta da American Cruise Lines
Thank you for your feedback. We are glad to hear you enjoyed the good staff and service during your cruise.
We appreciate you sailing with us and look forward to welcoming you back on board again soon!
Sincerely,
American Cruise Lines
American does a very good job…
American does a very good job organizing their cruises. The amenities were excellent and the staff very attentive.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We are very pleased to hear you found the cruise well organized, with excellent amenities and attentive staff throughout your experience.
We truly appreciate you sailing with us and look forward to welcoming you back on board again soon!
Sincerely,
American Cruise Lines
I have already submitted my review.
2 de maio de 2026
Resposta da American Cruise Lines
We successfully received your completed questionnaire and appreciate you taking the time to submit your feedback. We look forward to seeing you aboard again in the future.
Sincerely,
American Cruise Lines
Resposta da American Cruise Lines
We take great pride in providing friendly and top-quality service, and we can't wait to welcome you aboard for another wonderful cruise soon!
Sincerely,
American Cruise Lines
ACL has a Stellar Staff
The hearts of your employees are kind, empathetic, and engaging. Your staff makes all the difference!
2 de maio de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We are truly pleased to hear that the kindness, empathy, and engaging nature of our team made such a meaningful impact on your experience. It is wonderful to know our staff helped make your cruise special.
We truly appreciate you sailing with us and look forward to welcoming you back on board again soon!
Sincerely,
American Cruise Lines
America Cruise Lines provides an amazing way to see our wonderful country.
I appreciated the local and historical information given by the tour guides and historians. The staff was always pleasant and helpful. The scenery is breathtaking.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your thoughtful feedback. We are pleased to hear you appreciated the local and historical insights provided by the guides and historians, as well as the consistently pleasant and helpful staff. It is also wonderful that the scenery left such a strong impression.
We truly appreciate you sailing with us and look forward to welcoming you back on board again soon!
Sincerely,
American Cruise Lines
The people, the food and the amenities are excellent!!
The people, food, rooms and amenities are excellent. But our boat broke down. This interfered with our outings. We drove by Beal Street, Sun Records and were not allowed to get off the bus. MLK assassination location was brief.
The 250th celebration was nothing more than a cake with red white and blue frosting. We expected some type of celebration. And the worst part - I wrote a letter to the CEO and apparently he does not care. No acknowledgment. We also received no compensation for our missed excursions due to the boat breaking down. A small acknowledgement would have made us all happy. But if the CEO does not care - it trickles from the top down
3 de março de 2026
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