Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The technicians always communicate. They tell us what they are doing. The send pictures. And ask for feedback. Plus...no bugs!
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... Ver mais
A empresa respondeu
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
8857 Boehning Ln, 46219, Indianapolis, IN, Estados Unidos
- 13179679028
We overthink pests so you don't have to.
4,3
Excelente
153 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service- bit expensive, question frequency
Great, friendly, effective service. Good communication. It has gotten more expensive like everything and it seems like they are always here though it says quarterly treatment. We have only done exterior treatment so it feels like we are overpaying.
26 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Adam,
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve found our service friendly, effective, and that communication has been good. At Aptive, we strive to provide reliable and thorough pest control while keeping our clients informed.
We understand your concerns about pricing and frequency of visits. Our team is happy to review your account and ensure your service plan aligns with your expectations, including confirming the treatment schedule and scope. Please reach out to us directly at socialmedia@goaptive.com so we can address any questions and make sure you’re getting the most value from your service. We appreciate your loyalty and the opportunity to continue protecting your home with Aptive.
-Jasmine
Aptive service
Thorough service with pictures. Showed up on time. Pleased with program.
26 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Ron,
Thank you for sharing your feedback! We’re thrilled to hear that our team provided thorough service, communicated with pictures, arrived on time, and that you’re pleased with your program. At Aptive, we take pride in delivering professional, reliable, and effective pest control while keeping our clients informed every step of the way.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Blake did a great job and was very…
Blake did a great job and was very thorough and informative! He did his job very well.
26 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Scott,
Thank you for sharing your feedback! We’re thrilled to hear that Blake provided thorough and informative service. At Aptive, we take pride in having knowledgeable and dedicated service professionals who go above and beyond to ensure every home is properly protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide you with high-quality pest control.
-Jasmine
Yellow Jackets
Did not kill the pests or slow them down. 2 trips so far and still have yellow jackets. Tech tells me I need to wait until evening or early in the morning and seal the hole. The pests are less active at this time of day. I thought I paid Aptive so I would not chance getting stung.
6 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Bob,
Thank you for sharing your experience. We understand how frustrating it can be to still see yellow jackets despite multiple visits. Our service professionals follow specific timing and treatment strategies to safely target these pests, but we know it can feel discouraging when results aren’t immediate.
We want to make sure your service is effective and your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can review your account, discuss next steps, and ensure your home and yard are properly treated. Thank you for being part of the Aptive neighborhood and for giving us the chance to resolve this.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi John,
Thank you for sharing your feedback! We’re glad to hear our service professional goes above and beyond to complete the work needed. At Aptive, we strive to provide thorough, reliable service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
The service tech was on time and did a…
The service tech was on time and did a thorough job.
14 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Karen,
Thank you for sharing your feedback. We’re glad to hear that our service professional was punctual and provided a thorough job. At Aptive, we strive to deliver reliable, effective, and attentive pest control, and it’s wonderful to know that your experience reflected that.
-Jasmine
The technician did a great job of…
The technician did a great job of informing me of his arrival. He took pics of areas he treated. He was quick to respond to any concerns I had. He did a great job!
12 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional communicated clearly, documented the areas treated, and promptly addressed your concerns. At Aptive, we take pride in providing thorough and professional service, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words and look forward to continuing to keep your home comfortable.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Joseph,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our communication met your expectations. Clear and timely communication is something we take pride in for every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to provide excellent service.
-Jasmine
The concept and products work
The concept and products work. But, importantly, the tech, at each visit, seeks my input and decides on how to proceed with this feedback.
10 de setembro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Mark,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our products are effective and that our service professionals take the time to listen to your input before proceeding with service. Providing attentive, personalized service is exactly what we strive for in every Aptive neighborhood, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
bugs are gone
26 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Wayne,
Thank you for sharing your experience! We’re so glad to hear that your pest concerns have been resolved. At Aptive, our goal is to provide effective, lasting solutions so you can enjoy a comfortable, worry-free home. We truly appreciate having you as part of the Aptive neighborhood and look forward to keeping your property protected in the future.
-Jasmine
I had an appointment at 1 pm
I had an appointment at 1 pm. The tech showed up after 4 pm. I asked him to spray the interior of the home and out on his booties. He said he did not have any because it was not his normal truck. I asked him to spray the exterior. I don’t know how well he serviced exterior because we still have ants and spiders. Also, the interior of the house has mice droppings everywhere. I am not sure what you guys are spraying but it’s not working. I have more issues now than when I started the pest control. If you show up to do a service at someone’s home you should come prepared. So the tech packed me to reschedule the service. So now I have to be at home waiting for the tech all day again.
20 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Bobby,
Thank you for sharing your experience with Aptive. I can completely understand how frustrating it must have been to expect a 1 pm appointment, only to have it delayed and then feel like the service did not meet your expectations. On top of that, not having the proper equipment for your interior treatment and still seeing pest activity afterward is not the level of preparation or effectiveness you should expect from us.
Your time and trust are important, and I’m sorry we left you feeling like neither was valued during your appointment. We want to make this right by reviewing your account, ensuring a thorough service is completed, and addressing the pest issues you’re still seeing in and around your home.
Please reach out to us directly at socialmedia@goaptive.com so we can get this scheduled at a time that works best for you. We’ll also make sure your service professional is properly equipped and prepared before arriving. You are a valued part of the Aptive neighborhood, and we’re committed to showing you the quality of care and results you should always receive from our team.
-Jasmine
Run the other way much like the bugs, this is a very dishonest company.
Actually read and respond to my concerns from day one. salespeople who lie to customers face to get you to sign and when you call to complain you are told we cannot do that and if you wish to cancel that will be 199.00. Very disreputable company.
27 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience. I can understand how upsetting it must have been to feel like your concerns weren’t addressed from the start and to feel misled about what was promised. That’s not the type of experience we want anyone to have with Aptive.
We’d like the opportunity to review your account and understand the situation more fully so we can address it directly. Clear and honest communication is important to us, and your feedback shows we have work to do to make sure our customers always feel informed and supported.
Please reach out to us at socialmedia@goaptive.com so we can go over your account with you and work toward a resolution. We value having you as part of the Aptive neighborhood, and we want to make sure you receive the level of care and service you deserve.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Paula,
Thank you for sharing your feedback. We’re glad to hear that our service professional took the time to listen to your requests and answer your questions. At Aptive, we pride ourselves on providing attentive and personalized service, and it’s wonderful to know our team’s efforts to ensure you feel informed and supported are appreciated.
-Jasmine
Switched from Moxie
Switched from Moxie. Seems more expensive and I've noticed more bugs around my house.
3 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Max,
Thank you for sharing your feedback. I’m sorry to hear that your experience with Aptive hasn’t met your expectations so far. We strive to provide effective pest control and value for every home, and it’s concerning to hear that you’re noticing more bugs and feel the service is more expensive. I’d like the opportunity to make this right. If you’re open to it, we can review your account and schedule a no-charge reservice to ensure your home is properly treated and discuss options to better align with your expectations. Please reach out at socialmedia@goaptive.com so we can get this scheduled and work to restore your confidence in Aptive.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Alicia,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve had a positive experience with our service and customer care. At Aptive, we take pride in providing thorough, reliable service while making sure our customers feel supported and valued. Your kind words are greatly appreciated.
-Jasmine
I answered the front door today and…
I answered the front door today and noticed a nest of some kind right next to the door frame. There’s something inside of it. I need it taken care of ASAP. My home was just treated this past week or so!!!
23 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi George,
Thank you for sharing your feedback. I’m very sorry to hear that you’re seeing a nest so soon after your recent service. At Aptive, we want every treatment to be effective and give you peace of mind in your home.
I’d like to get this taken care of as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can schedule a prompt follow-up visit and ensure the nest and any pests are properly addressed. Your satisfaction and safety are very important to us, and we appreciate the opportunity to make this right.
-Jasmine
Mikel was very professional
Mikel was very professional. Explained what he was doing.
20 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Eileen,
Thank you for sharing your feedback! We’re glad to hear that Mikel was professional and took the time to explain the work he was doing. At Aptive, we take pride in providing thorough, informative, and attentive service, and it’s wonderful to know our team’s efforts are appreciated.
-Jasmine
Prompt service
16 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your feedback! We’re glad to hear that you found our service prompt. At Aptive, we take pride in providing timely and reliable pest control while ensuring our customers feel supported, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Min,
Thank you for taking the time to share your feedback! We’re glad to hear you found our service informative and helpful. At Aptive, our goal is to provide thorough pest protection while making sure our customers feel informed and confident about their home.
We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.
-Jasmine
Technician didn't take the time to do a…
Technician didn't take the time to do a thorough job. Parts of the property were not treated. Not the first time a tech has done a poor job. We will not be renewing our service with you.
14 de agosto de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Joel,
Thank you for sharing your experience. I’m truly sorry to hear that our service professional didn’t provide the thorough treatment you expected and deserved. At Aptive, we take pride in delivering consistent, high-quality service, and it’s clear we fell short during your visits.
Even though you’ve decided not to renew, we truly appreciate the time you’ve spent with Aptive and the opportunity we had to serve you. Your feedback helps us improve and provide better service to every customer.
We wish you all the best moving forward and hope we may earn back your trust in the future.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.