Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... Ver mais
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Veja o que dizem as avaliações
The technicians always communicate. They tell us what they are doing. The send pictures. And ask for feedback. Plus...no bugs!
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... Ver mais
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I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
8857 Boehning Ln, 46219, Indianapolis, IN, Estados Unidos
- 13179679028
We overthink pests so you don't have to.
4,3
Excelente
153 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great caring Technician
10 de maio de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Don,
Thank you for your kind words! We’re so glad to hear that you had a great experience with our service professional. At Aptive, we believe in providing not only effective pest control but also a caring and personable experience. We appreciate your feedback and look forward to continuing to serve you with the same level of care and dedication!
-Jasmine
Are willing to revisit if needed.
Deonte was excellent and prompt on a revisit where we needed treatment indoors. He was polite and efficient.
29 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Patrick,
Thank you so much for your kind words! We’re thrilled to hear that Deonte was able to provide excellent, prompt service during your indoor treatment. It’s great to know he was both polite and efficient — that’s exactly the level of service we strive for at Aptive. We’ll be sure to pass along your positive feedback to Deonte. Thanks again for choosing Aptive, and we’re here anytime you need us!
-Jasmine
I am totally pleased with the…
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massive ant problem that I had when I started this service. Additionally, I no longer have spiders, beetles, flies or “stink bugs” in my house—a real win for me!
19 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Paula,
Thank you so much for your fantastic feedback! We're beyond thrilled to hear that the treatments have been so effective and that you're no longer dealing with those pesky ants and other pests. It’s great to know that our team has been respectful and informative throughout the process. We truly appreciate you sharing your experience with us and are so grateful for your trust in Aptive. It’s a win for us, too, knowing you’re enjoying a comfortable home!
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Frank,
Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet your expectations. At Aptive, we strive to provide the highest quality service, and it's concerning to hear that we fell short. We'd love the opportunity to make things right. Please feel free to reach out to us at socialmedia@goaptive.com so we can discuss your experience further and work toward a resolution. Your satisfaction is important to us, and we truly value you as a customer. Thank you for bringing this to our attention.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Ruby,
Thank you so much for the kind words! We're thrilled to hear that our service professional provided great service. At Aptive, we strive to deliver top-notch experiences every time, and we're glad to know we met your expectations. We truly appreciate you being a part of the Aptive family!
-Jasmine
The job was completed as contracted.
2 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Robert,
Thanks for sharing your experience with us! We're glad to hear everything was completed just as expected. At Aptive, we're committed to delivering on our promises and making sure your home is protected with reliable service. We appreciate you being a part of the Aptive family!
-Jasmine
One Bad session ruined my opinion of the company
Had one bad experience during my “contract” where the tech slept in his car for 59 minutes and I was trying to knock on his window to give him updates on what I wanted treated at my house and ignored me. Then when he started doing treatment, we had ring footage of him just walking one pass and not spraying or addressing anything. Then he documented that he did such items in the chart and I took a. screenshot of it and they went back and adjusted what they did. Called and they apologized and sent someone out but it still ruined the experience with them. I thought I signed a year contract but it was for 24 months. I then had to pay to get out of my contract even though they tarnished my experience with the company. I shouldn’t have to worry that they are doing the job that I paid for. What would’ve happened if I didn’t capture their negligence? I would rate this a 1 star if I could. Be competent at your job when you pay over 150 dollars per visit.
24 de julho de 2024
Resposta da Aptive Pest Control - Indianapolis
Hi Travis,
Thank you for taking the time to share such detailed feedback -- we're really sorry to hear about your experience. That's not the level of service or professionalism we expect from our team at Aptive, and we understand how disappointing and frustrating this must have been, especially after trusting us to care for your home. We truly appreciate you bringing this to our attention and giving us the opportunity to address it. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can review everything further and see how we can make this right. Your experience matters, and we'd love the chance to earn back your trust.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Tara,
Thank you for sharing your experience! We're so happy to hear that our team was on time and able to take care of all your needs. At Aptive, we strive to provide thorough and professional service every time, and we're grateful for your trust. We appreciate your feedback and look forward to continuing to serve you!
-Jasmine
The technician was excellent
The technician was excellent. He was very thorough and explained everything he was doing. We appreciate good customer service.
11 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Lynn,
Thank you for the kind words! We're so glad to hear your service professional delivered the kind of thorough, communicative service we strive for at Aptive. It means a lot to know you felt well take care of and appreciate the extra time spent explaining the process.
We truly value you as part of the Aptive neighborhood -- thank you for choosing us to protect your home!
-Jasmine
Good communication
Good communication. Willingness to listen and offer perspective and advice.
14 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Darrin,
Thank you so much for the kind words! We're glad to hear that your experience with Aptive stood out in both communication and care. Listening to your concerns and offering helpful solutions is something we take seriously, and it means a lot to know it made a difference. We appreciate having you as part of the Aptive family!
-Jasmine
Great communication and service
Great communication about arrival and what was serviced.
11 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thanks so much for your feedback! We're really glad to hear that the communication around your service and arrival time met your expectations -- that's something we take seriously at Aptive. We want you to always feel informed and confident in the care we provide. We truly appreciate you being part of the Aptive family!
-Jasmine
Read the fine print
Read the fine print, seemingly quick money grab company with customer service not heavy on the customer service! I’m still waiting on a call back promised within 24 hrs. almost 2 weeks ago.
26 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience. We're really sorry to hear about the delay in follow-up and the frustration it's caused -- that's not the kind of service we aim to provide at Aptive. You deserve timely communication and transparency, and it's clear we've missed the mark here. Please reach out to us directly at socialmedia@goaptive.com so we can ensure someone reaches out and addresses your concerns as soon as possible. We appreciate your patience and the opportunity to do better.
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi William,
Thanks so much for sharing your experience! We're glad to hear our service professional took the time to answer your questions and delivered professional service -- that's what we strive for at Aptive. We truly appreciate you being part of the Aptive family and letting us help protect your home!
-Jasmine
Great technician!
The technician was friendly & efficient. He suggested mouse traps & installed them right away which I appreciated.
6 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Betty,
Thanks so much for sharing your experience! We're glad to hear your service professional was both friendly and efficient -- it's always our goal to provide helpful solutions right away. and we're happy the traps were taken care of on the spot. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Dependable Company
We have used Aptive for many many years, they are efficient, professional, dependable, and curtious. Every technician that has ever come out for over 10 years has given us the best service. Highly recommend!
1 de abril de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Noreen,
Wow -- thank you so much for being with us for over 10 years! Your loyalty and trust in Aptive mean the world to us. We're so happy to hear that our team has consistently delivered efficient, professional, and courteous service throughout the years. It's customers like you who make what we do so rewarding. We truly appreciate you being such an important part of the Aptive neighborhood!
-Jasmine
Informative and Helpful
I appreciate the thoughtful and informative dialogue with the tech. Always polite and the application photos very helpful.
28 de fevereiro de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi Michael,
Thank you so much for your thoughtful feedback! We're so glad to hear that your service professional provided informative and polite service, and that the application photos were helpful. At Aptive, we strive to make every interaction meaningful and clear, and we truly appreciate you taking the time to share your experience. It's a pleasure having you as part of the Aptive family!
-Jasmine
Resposta da Aptive Pest Control - Indianapolis
Hi Mike,
Thank you for your kind feedback! We're so glad to hear you had a positive experience with our team. At Aptive, we're committed to providing both professionalism and a friendly, caring approach in everything we do. We truly appreciate having you as part of the Aptive neighborhood!
-Jasmine
Excellent service at a fair price.
27 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
Hi there,
Thank you for your great feedback! We’re so glad to hear that you had an excellent experience with Aptive and felt that our service was both effective and fairly priced. We strive to provide top-quality pest control solutions that meet both your needs and budget. We truly appreciate your trust in us and look forward to continuing to service you!
-Jasmine
Tech did over and above of what was…
Tech did over and above of what was expected
10 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
We are so happy to hear that you're having a great experience with our service, Palma. Your feedback means the world to us, and we are glad that our technician went above and beyond to help you. Thank you for being the best part of Aptive!
-Alexis
I was traveling but the pictures helped…
I was traveling but the pictures helped to capture work done.
12 de março de 2025
Resposta da Aptive Pest Control - Indianapolis
We appreciate you taking the time to leave a review, Tanya! We're glad the pictures were helpful in capturing the work done while you were traveling. Your satisfaction is important to us, and we're thankful to have you as a part of the Aptive neighborhood!
-Alexis
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