These pants fit so perfectly. I was hesitant to buy because they were out of the 28 waist size, so I had to buy a 30, and I'm waist size 27. Description says they adjust an inch or two. They have Vel... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
5/5 custom service, my combat trousers broke in the stitches, very helpful with the refund,, i ordered a rain poncho instead, working really well.
A empresa respondeu
Excellent quality shirt…hiked across Holy Island Lindisfarne wearing just this shirt n’ shorts when daytime temp was 14DegC excluding windchill from offshore North Sea. Needed some neck n’ chest prote... Ver mais
Sehr schneller Versand trotz Jahreswechsel. Unkomplizierter Kontakt. Jacke ist sehr gute Qualität und wie beschrieben. Habe bereits seit 20 Jahren denselben Smock. Dieser leistet auf der Jagd im... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In 1985, an ex-Royal Marine started a company to create an alternative to British standard-issue military gear. Something that would be far superior, comfortable, durable and functional. Today, Arktis manufacture all types of specialist clothing & equipment for military units, police forces, emergency services, and outdoor enthusiasts all over the world. As much as Arktis has changed and grown, we are still committed to the same Quality of Endurance established back in the '80s.
Informações de contato
3 Peek House, Venny Bridge Industrial Estate, EX4 8JN, Exeter, Reino Unido
- websales@arktis.co.uk
- arktis.co.uk
4,7
Excelente
171 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Arktis Endurance Textiles Ltd
Hello Joe,
Thank you for leaving a review and I am sorry to hear this.
We are eager to speak with you to better understand the issues with the item you purchased, and offer any additional help we can.
If you can kindly e-mail websales@arktis.co.uk or call us on 01392 201614 then we will be happy to help.
Kind Regards,
Gareth Kendall
Arktis Customer Service.
Resposta da Arktis Endurance Textiles Ltd
Hello
Thank you for your review and feedback it is much appreciated.
We look forward to seeing you again in the future!
Regards,
Gareth Kendall
Arktis Customer Service.
Speedy Service Great Backpack
I ordered an H110 backpack in the unusual Tundra colour scheme. It arrived next day and I am pleased with the design and performance of the product.
26 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Neil,
Thank you for taking the time to leave a review, it is much appreciated.
That is great to hear! the H110 backpack is a favourite amongst our customers, and we are pleased you like the design as well.
Have a great week and hope to see you again in the future!
Kind Regards,
Gareth Kendall
Arktis Customer Service
Resposta da Arktis Endurance Textiles Ltd
Hello Kieran,
Thank you for your kind words, and we are glad you like the product.
We look forward to seeing you again in the future, any issues then please do not hesitate to contact us.
Kind Regards,
Gareth Kendall
Arktis Customer Service
Ordered the contact jacket
Ordered the contact jacket. As soon as you get it out the bag you tell it’s quality. Very well made, fit is perfect and it arrived quicker than I thought it would. Very pleased and got I free hat.
25 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Graham,
Thank you so much for your fantastic review!
We’re thrilled to hear that your Contact Jacket exceeded expectations in quality and fit, and that it arrived sooner than anticipated.
It’s great to know you’re pleased with your purchase—and we’re glad you enjoyed the free hat too!
We’d love to see your new gear in action—feel free to share a photo and tag us on social media! Also, keep an eye on our latest releases; we’ve got some exciting new products coming soon.
Thanks again for choosing us!
Kind Regards,
Gareth Kendall
Arktis Customer Service
Wonderfully technical kit.
Wonderfully technical kit supplied in the UK. Swift postage. Easy exchanges which sometimes happen with online clothing purchases. Been using Arktis since 1980s and its getting better every year.
26 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Tommy,
Thank you for the outstanding review! It’s an honor to hear from
someone who’s trusted Arktis since the 1980s.
Our mission has always been to deliver gear that performs when it matters most, and we’re proud that our technical kit, rapid delivery, and straightforward exchanges hit the mark.
We never stop refining and innovating—because reliability in the field isn’t optional. Your loyalty and feedback drive us forward.
Stay mission-ready—check out our latest gear and updates at arktis.co.uk.
Kind Regards,
Gareth Kendall
Arktis Customer Service
I ordered the smock in color Coyote…
I ordered the smock in color Coyote 3XL. According to the size guide on the website, 3XL should have a chest circumference of 137-147 cm. Since I am quite strong and tall, and my chest circumference is 140 cm, I ordered this size. When it arrived, I was very surprised because the jacket was very, very large, it would have fit Shaquille O'Neal... So far, so good. When I wanted to return the jacket, there was no return label included. In addition, the buyer has to pay for the return shipping. So I had to go to a DHL office about 25km from my home and pay €87 for the delivery!!! I've never experienced anything like this before... Furthermore, the website advertises the logo and the clothing featuring a Union Jack. However, the clothes are made in Pakistan, which is not a problem, but it should be stated.
25 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Faruk,
Thank you for sharing your feedback. We’re sorry to hear the sizing and return process caused frustration.
Our size guide is based on garment measurements and notes that 3XL is recommended if wearing body armour or heavy layers.
Without these, we advise going down a size—XXL would likely have been a better fit.
Our return policy, including customer responsibility for return shipping, is stated on our website.
We understand international costs can be high and are working on more convenient options.
While our designs and quality standards are developed in the UK, some manufacturing is overseas to maintain affordability.
We’ll make this clearer online.
If you’d like to discuss this further, please contact us at
websales@Arktis.co.uk.
Regards,
Gareth Kendall
Arktis Customer Service
Speedy delivery and high quality merch.
24 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Eileen,
Thank you for taking the time to leave a review, it is much appreciated!
We are happy that the delivery to you was quick and that the item is of high quality for you. This is what we aim for in our product and mission goals as a company.
Have a great week and we look forward to seeing you again in the future!
Kind Regards,
Gareth Kendall
Arktis Customer Service
Fast delivery and excellent garment…
Fast delivery and excellent garment quality shines through
24 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hi Lucien,
Thank you for taking the time for leaving a review, it is much appreciated!
We are happy to hear of the quality of the item and that it has meet your expectations! :D
Have a great week and look forward to seeing you soon.
Regards,
Gareth Kendall
Arktis Customer Service
Great products and quality
Great products and quality. I have bought two jacket so far . I would definitely recommend them.
24 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Jason,
Thank you taking the time to reach our and leave a great review, it is always appreciated!
Wow, we are glad to hear that the jackets you have kindly purchased has meet your expectations and more, and we always appreciate the recommendation!
Take care and look forward to seeing you again in the future.
Kind Regards,
Gareth Kendall
Arktis Customer Service
I’m retired military
I’m retired military. So having said this, I have had to wear uniforms made by the by the company with the lowest bid. I currently role-play as a bad guy for the military and find the products made by Arktis amazingly rugged. I have worn the same Arktis smock for four years and only have one tear in the sleeve due to my own foolishness. the rip stop fabric, made it very easy to mend. All the other features like zippers, Velcro, and buttons hold up amazingly well. The company shipped directly to my door in rural Canada with professional customer service. Arktis makes excellent products that stand up very well. I would strongly recommend them to anyone.
24 de novembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Todd
Thanks so much for sharing that!
It’s awesome to hear your smock has held up for four years—that’s exactly what we aim for: gear that lasts and performs when it matters.
Ripstop fabric really does make those little fixes easy, and we’re glad everything from the zippers to the Velcro has stood the test of time.
We’re also happy the shipping and customer service worked out smoothly for you in rural Canada.
That’s what we want for every customer—no hassle, just great gear delivered right to your door.
Your recommendation means a lot, especially coming from someone with your background.
If you ever need anything else or want to check out new gear, we’re here for you.
Stay safe out there and keep doing what you do best!
Kind Regards,
Gareth Kendall
Arktis Customer Service
Excellent product and delivery
Excellent product and delivery. On time, on target.
19 de novembro de 2025
Avaliação não solicitada
Resposta da Arktis Endurance Textiles Ltd
Hello Jean,
Thank you for your kind feedback.
We are delighted to hear that the product and delivery met your expectations and were completed on time and as intended.
Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future.
Kind Regards,
Gareth Kendall
Arktis Customer Service
Exellent products and an Exellent…
Exellent products and an Exellent service. Very fast delivery. Will def use again
27 de outubro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hi Wayne,
Thank you for your feedback.
We are delighted to hear that you were satisfied with both our products and the level of service provided.
Ensuring prompt delivery and an excellent customer experience is always our priority.
We look forward to the opportunity to serve you again in the future.
Kind Regards,
Gareth Kendall
Arktis Customer Service
Order processed super fast and amazing…
Order processed super fast and amazing designs for your new garment lines !
27 de outubro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hi Alexandre,
Thanks so much for your feedback!
We’re really glad your order went through quickly and that you’re loving the new designs.
Can’t wait for you to get your hands on them—hope they’re everything you were looking for!
Kind Regards,
Gareth Kendall
Arktis Customer Service
Superschnelle Lieferung
Superschnelle Lieferung. Top-Qualität. Jederzeit zu empfehlen.
28 de outubro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hallo,
vielen Dank für Ihre freundlichen Worte. Wir freuen uns, dass Ihnen der gekaufte Artikel gefällt.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Gareth Kendall,
Arktis Kundenservice
Fast Shipping is good.
27 de outubro de 2025
Resposta da Arktis Endurance Textiles Ltd
Good Morning :)
Thank you for your kind words, and we hope you are enjoying your item that you purchased!
Hope to see you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
Now an essential part of my belt kit
Really impressed by this item, it’s good quality and the fit is as described. Just got back from a 2 week exercise where it proved itself in wet and cold conditions. It’s not warm kit but it’s surprising what a difference it makes. Small and light enough to stow anywhere, and great for putting over body armour e.g. when waiting in the FUP.
25 de setembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello George,
Thank you for your review, it is much appreciated.
We are glad to hear that you like the item you ordered and that it has helped you while on exercise. We hope to see you again in the future!! :)
Regards,
Gareth Kendall
Arktis Customer Service
Quick delivery and brilliant jeans
Quick delivery and brilliant jeans. Great fit, wash well
25 de setembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Hello Lindsey, thank you for taking the time to leave a review, it is much appreciated!. We are happy to hear that you are happy with the service and the fit of the jeans! Have a great week! Regards, Gareth Kendall, Arktis Customer Service.
Tout était très bien
Tout était très bien, je la commande à la réception, je recommande absolument ce site merveilleux😍
24 de setembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Bonjour,
Merci pour vos aimables paroles et nous sommes ravis que vous appréciez nos produits. Au plaisir de vous revoir.
Cordialement,
Gareth Kendall
Service client Arktis
Je ne suis jamais déçu par ARKTIS
Je ne suis jamais déçu lorsque je commande un article chez ARKTIS. Les matériels et les matières sont de la meilleure qualité qui soit. Le traitement de la commande et sa réception tiennent dans une semaine. What else ?
29 de setembro de 2025
Resposta da Arktis Endurance Textiles Ltd
Bonjour,
Merci pour vos aimables paroles, nous vous en sommes reconnaissants.
Nous sommes ravis que les matériaux et la qualité vous conviennent parfaitement.
Cordialement,
Gareth Kendall
Service client Arktis.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.