The product is outstanding and the individual people are great. This review is of the contracted maintenance process. We signed a support contract to get a checkup twice a year and were told the su... Ver mais
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Veja o que dizem as avaliações
The installation was done very well by a fellow who was professional and friendly. He gave us instructions on the operation. This is a very great product!
A empresa respondeu
From the sales rep Nelson to the office staff and the installers Ezra and Thomas, everyone answered all of our questions, did not pressure us to make a quick decision and followed through if somethin... Ver mais
A empresa respondeu
On time. Excellent sales rep. Competent installer. Job was neat and clean when finished. Explanation of a complicated piece of equipment was thorough. All questions were answered. One small nega... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para mobilidade
- Fornecedor de Equipamentos para Deficientes
- Serviço de Elevadores
Sobre Arrow Lift
Escrito pela empresa
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
Call Now
Get a Quote
Informações de contato
Estados Unidos
- 1-888-815-4387
- info@arrowlift.com
- arrowlift.com
4,7
Excelente
481 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product!
1 de abril de 2026
Resposta da Arrow Lift
Thank you for sharing this, Robert! We’re glad to hear the lift has been a good fit for your needs. It means a lot to know you’re happy with the product, and we appreciate you taking the time to leave a review.
Warmly,
The Arrow Lift Team
OUTSTANDING SERVICE!!!
OUTSTANDING SERVICE!!!
I cannot say enough wonderful things about Arrow Lift. From start to finish, the entire experience was truly exceptional.
Peggy, who coordinated the installation, was beyond helpful—kind, patient, and incredibly supportive every step of the way. She made what could have been a stressful process feel smooth and manageable, and I genuinely appreciated her warmth and professionalism.
Thomas, the installer, was equally outstanding. He was thorough, knowledgeable, and took the time to carefully explain how to use the lift, including all of the safety features. He made sure I felt completely comfortable and confident before he left, which meant so much.
In all my life, I have never experienced this level of customer service. Every interaction was handled with care, efficiency, and genuine kindness.
I am wholeheartedly recommending Arrow Lift to anyone in need of a stair lift. They turned what has been a very stressful time caring for my 88-year-old aunt into a moment of relief and hope. Thanks to them, the first step in this journey was a positive one—and that means everything.
1 de abril de 2026
Resposta da Arrow Lift
Thank you for sharing such a heartfelt review, Jude. We’re truly glad we could be part of making this time a little easier for you and your aunt. Hearing that the process felt smooth and supportive, especially during what can be a stressful situation, means a great deal to our team.
It’s wonderful to know Peggy was there for you every step of the way and that Thomas took the time to make sure you felt comfortable and confident using the lift. Those moments of care and clear guidance are so important, and we’re glad they made a difference for you.
Knowing this experience brought some relief and helped start things on a positive note is incredibly meaningful to us. Thank you again for your kind words and for trusting us to be part of this journey.
Best,
The Arrow Lift Team
Very satisfied with install and…
Very satisfied with install and training done by the installer of the chair - answered all my questions in understandable language and made us comfortable with our purchase.
1 de abril de 2026
Resposta da Arrow Lift
Hi Susan,
Thank you for sharing your experience! We’re pleased to hear the installation went smoothly and that the time spent going over the chair helped everything feel clear and easy to use. It’s nice to know your questions were answered in a way that made you feel comfortable with your decision. We appreciate you taking the time to share your feedback.
-The Arrow Lift Team
Nathan was knowledgeable and was able…
Nathan was knowledgeable and was able to give me a great deal on Stannah lift. The installer did a great job. Nathan is responsive and a breeze to with with
25 de março de 2026
Resposta da Arrow Lift
Thank you for sharing your experience, Ram! We’re glad to hear Nathan was helpful in finding the right option for you and that the process felt easy to navigate. It’s also great to know the installation went smoothly and that everything came together as expected. We appreciate you taking the time to let us know how it went.
Warmly,
The Arrow Lift Team
Great sservice good price
Great sservice good price. Salesman provided great service
25 de março de 2026
Resposta da Arrow Lift
Thank you for sharing your feedback, Robert. We’re glad to hear the pricing felt fair and that your experience with the sales process was a positive one. It’s great to know you felt well taken care of along the way. We appreciate you taking the time to let us know.
Best,
The Arrow Lift Team
He was professional knew what he was…
He was professional knew what he was doing. Very pleasant gentleman.
25 de março de 2026
Resposta da Arrow Lift
Hi Richard,
Thank you for sharing! We’re glad to hear the technician made a positive impression and handled the work with confidence and care. It’s great to know the visit felt comfortable and well managed. We appreciate you taking the time to let us know.
-The Arrow Lift Team
Arrow Lift is a reliable trustworthy…
Arrow Lift is a reliable trustworthy company. They say what they will do and will do what they say, on time and on budget.
25 de março de 2026
Resposta da Arrow Lift
Thank you for sharing this, John. It means a lot to hear that you found our team reliable and that everything was completed as promised, both in timing and cost. We work hard to set clear expectations and follow through, so your feedback is truly appreciated.
Warmly,
The Arrow Lift Team
we are very happy with every thing the installation went very well and a short time we are happy with everything we were happy how fast was from start to finish.
we were very happy from start to finish
18 de março de 2026
Resposta da Arrow Lift
Thank you for sharing your experience, Willard! We’re glad to hear everything came together smoothly and that the process moved quickly from start to finish. It’s great to know the installation went well and that you’re happy with how it all turned out. We appreciate you taking the time to let us know.
Best,
The Arrow Lift Team
Efficient and Dependable service
Efficient and Dependable service. Extremely thankful for the yearly maintenance program!
18 de março de 2026
Resposta da Arrow Lift
Thank you for sharing this, Hiren. We’re glad to hear the service has been efficient and dependable, and that the annual maintenance program has been helpful for you. Keeping your equipment running reliably over time is important to us, and it’s great to know that support has made a difference.
- The Arrow Lift Team
install stair climber
The product is made in USA. The installer did a good job. Everything works the way it is supposed to. I am happy
18 de março de 2026
Resposta da Arrow Lift
Thank you for sharing your experience, Alan. We’re glad to hear the installation went smoothly and that everything is working as it should. Knowing you’re happy with how it all came together means a lot to our team. We appreciate you taking the time to let us know.
Warmly,
The Arrow Lift Team
Chair lift
The salesman and installer were very nice to work with. Very knowledgeable about your products and answered all questions we had. You are lucky to them with your company.
11 de março de 2026
Resposta da Arrow Lift
Thank you for sharing this, Rebecca. We’re glad to hear both the sales visit and installation were positive experiences and that your questions were answered along the way. It’s great to know the team made things comfortable and informative for you. We’re grateful you took the time to share your feedback.
Best,
The Arrow Lift Team
Great communication and service
11 de março de 2026
Resposta da Arrow Lift
Thank you, Nan, for sharing this. We’re glad to hear the communication was clear and that the service met your expectations. That kind of smooth, straightforward experience is what we aim for, and we appreciate you taking the time to let us know.
- The Arrow Lift Team
So far love our chair lift i now feel…
So far love our chair lift i now feel safe when my wife uses the stair after her fall and ensuring stay in the hospital also for myself as I need the use of a cane it is uncomfortable on the stairs
Feel Safe Again
11 de março de 2026
Resposta da Arrow Lift
Thank you for sharing this, Jerrold. We’re really glad to hear the chair lift has helped bring a greater sense of safety to your home, especially after such a difficult experience. Knowing it’s making the stairs more manageable for both you and your wife means a lot to our team. Helping families feel more comfortable and confident moving around their homes is exactly why we do this work.
Best,
The Arrow Lift Team
Installer was very nice and polite and…
Installer was very nice and polite and finished the installation quickly and efficiently. Any phone calls to the office I made, everyone was very polite and willing to help out with my "operator error" questions! Very happy with Arrow Lift.
25 de fevereiro de 2026
Resposta da Arrow Lift
Thank you for sharing your experience, Darlene. We’re glad to hear the installation went smoothly and that the technician made the visit comfortable and efficient. It’s also nice to know our office team was helpful when you called with questions. Making sure clients feel supported—even with the little things that come up after installation—is important to us. We appreciate you taking the time to share your feedback!
Warmly,
The Arrow Lift Team
They were reliable and met their…
They were reliable and met their commitments. I was so pleased I installed a 2nd in a new house I built in Mower County
3 de março de 2026
Resposta da Arrow Lift
Thank you, Kenneth, for taking the time to share this. It’s great to hear that our team followed through on what was promised and that you felt you could rely on us throughout the process. We appreciate you letting us know about your experience!
Best,
The Arrow Lift Team
A great experience all around!
A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, Gabe was fantastic. We discussed specifications for our stairway and our personal preferences throughout the process. He made adjustments accordingly and we absolutely love the stair lift we purchased! Highly recommend Arrow Lift of Iowa if you're looking for a company that provides a quality product with top notch service.
4 de março de 2026
Avaliação não solicitada
Resposta da Arrow Lift
Thank you for sharing such thoughtful feedback, Roxanne. We’re glad to hear your sales rep was able to walk you through the options and help you find a solution that fit your home and preferences. It’s also great to know Gabe took the time during the installation to discuss the details with you and make adjustments so everything worked just right for your stairway. Hearing that you’re enjoying the lift and that the experience felt supportive from start to finish truly means a lot to our team.
Thank you for recommending us!
- The Arrow Lift Team
Installers were friendly and explained…
Installers were friendly and explained the whole process. They even stayed to see that was in proper working and we knew how to use the lift.
25 de fevereiro de 2026
Resposta da Arrow Lift
Thank you for sharing this, Stephen! We’re glad to hear the installers took the time to explain everything and made sure the lift was running properly before they left. Knowing you felt comfortable using it and well taken care of during the visit means a lot to our team.
-The Arrow Lift Team
Gave chair a check up and were…
Gave chair a check up and were professional and on time.
4 de março de 2026
Resposta da Arrow Lift
Thank you, Lorraine! We’re glad to hear the visit for your chair’s check-up went smoothly and that our technician arrived as scheduled and handled everything professionally. Keeping your lift in good working order is important, and we’re happy to know you felt confident in the service you received.
Warmly,
The Arrow Lift Team
Get one!
Every step was easy and everyone I spoke with was super helpful throughout the whole experience.
4 de março de 2026
Resposta da Arrow Lift
Thank you for sharing this, Tatiana! We’re so glad to hear the entire process felt simple and that each person you connected with was helpful along the way. That kind of smooth, start-to-finish experience is exactly what we hope for. We appreciate you taking the time to let us know how it went and are grateful you chose us.
Best,
The Arrow Lift Team
All was great but I would like a receipt for my payment. Thanks
All was good explanation was great
18 de fevereiro de 2026
Resposta da Arrow Lift
Thank you for your note, Christine! We’re glad to hear everything went smoothly and that the explanation you received was clear and helpful.
We’re sorry for any trouble getting your receipt—that’s certainly something we want you to have. Our team is working on getting that sorted out for you. Please feel free to give our office a call if there's anything else you need. We’re always happy to help however we can!
-The Arrow Lift Team
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