Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... Ver mais
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Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... Ver mais
A empresa respondeu
Staff are amazing, so friendly and helpful, everything explained and shown on computer. Probably only reason nor 5 star , I think a certain amount of consumables , filters etc should be given for each... Ver mais
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... Ver mais
The welcoming you get as soon as you…
The welcoming you get as soon as you walk through the door .Everything explained step by step
26 de junho de 2026
It was great thank you very much
19 de junho de 2026
A little gem, for hearing issues
I must recommend this place very highly, as from the Ear Care Practitioner to the Hearing Aid Dispenser, my experience was amazing !!
Getting my ears syringed was made easy by the care and thoughtfulness from Theresa, I wouldn’t go anywhere else now. Also getting my hearing tested by the very professional Donna was very informative and done with so much care and actually made my experience enjoyable, thanks to Hidden Hearing.
I have already recommended this delightful place to my friends and family
27 de abril de 2026
Avaliação não solicitada
I was very impressed at the…
I was very impressed at the thoroughness of the examination.
22 de abril de 2026
Very professional and efficient
16 de abril de 2026
Friendly and helpful staff and careful…
Friendly and helpful staff and careful explanation provided.
15 de abril de 2026
The audiologist was very informative…
The audiologist was very informative and explained all the steps very clearly
10 de abril de 2026
Great experience
Great experience. Was able to get my ears unblocked and can finally hear. The process was painless and the lady was so lovely who performed the procedure. Would highly recommend
25 de março de 2026
Great service from Hidden Hearing
Great service from Hidden Hearing. Everything was very well explained during the hearing tests and the introduction to my first hearing aids.
18 de março de 2026
A hearing test was arranged at short notice
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get me booked in at short notice and times which suited me. A follow up hearing test appointment was made just after the end of the second visit.
12 de março de 2026
Very professional and excellent service
Carol Anne made me feel very comfortable and relaxed when I went for my annual hearing test.
We chatted comfortably and she remembered about my grandson’s recent move to his new flat.
The whole experience was very refreshing and rewarding as my hearing is much the same, so no problem at all.
13 de março de 2026
Excellent
Excellent - Donna explained everything very clearly
24 de fevereiro de 2026
Avaliação não solicitada
It is very helpful to have an annual…an annual checkup
It is very helpful to have an annual check up
My new contact was good at discussing my concerns
Software updates can only be also helpful
21 de fevereiro de 2026
Very happy with last visit
Very good customer service.
Carol is very good specialist.
You just know that you are in good hands.
13 de fevereiro de 2026
Every time I go in the staff are always…
Every time I go in the staff are always welcoming and friendly and they explain the procedure that they are going to do
12 de fevereiro de 2026
Very efficient
Very efficient, knowledgeable and friendly lady in Aberdeen Branch.
28 de janeiro de 2026
Very good hearing aids
Callum is very polite and friendly but he is also very professional
22 de janeiro de 2026
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