Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
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Veja o que dizem as avaliações
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... Ver mais
A empresa respondeu
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... Ver mais
4,9
Excelente
180 avaliações
Pede aos clientes que avaliem
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The hidden hearing folk are always…
The hidden hearing folk are always friendly and cheerful , They take any questions seriously and give a very good follow-up service,.
2 de agosto de 2025
Avaliação não solicitada
Staff are amazing
Staff are amazing, so friendly and helpful, everything explained and shown on computer. Probably only reason nor 5 star , I think a certain amount of consumables , filters etc should be given for each 12 month period
23 de julho de 2025
The what great was warm and friendly with an offer…
The was warm and friendly with an offer of tea and coffee.
The examiner was friendly very detailed in history taken
explained what each step was an explained the results. What a great experience in all.
23 de julho de 2025
Caring and helpful
The audiologist Eesaa made me feel comfortable, really listened to me, made small changes to my hearing aids to improve comfort, and gave good advice.
25 de junho de 2025
I have had my hearing aids for several…
I have had my hearing aids for several weeks now and the difference it has made is unbelievable I had no idea how bad my hearing was it has changed my life totally Donna was absolutely amazing explaining every step along the way very professional and also caring Heather was very friendly and on hand with coffee I would certainly recommend Hidden Hearing to anyone
29 de abril de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
In view of various issues including my…
In view of various issues including my age it enabled me to establish what I require at the present time
11 de junho de 2025
Resposta da Audika - Aberdeen
Thank you for your review. We are pleased that we were able to help.
If you need anything further from us, please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Donna is very good and explains…
Donna is very good and explains everything well. Also did not have to wait long to be seen!
10 de junho de 2025
Very thorough and interesting…
Very thorough and interesting exercise.Convincing results.
3 de junho de 2025
These hearing aids are absolutely…
These hearing aids are absolutely brilliant just a pity I can't afford them
15 de maio de 2025
Hearing experience …
Amy was truly professional in her approach and gave us great faith that we were getting the best possible assessment
24 de abril de 2025
Donna is a very competent hearing aid…
Donna is a very competent hearing aid dispenser and extremely knowledgeable. Takes time to explain in depth
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Audika - Aberdeen
We say that Donna is like part of the furniture at Hidden Hearing now - so many of our Hearing Aid Audiologists are actually - we know that goes a long way when patients experience the benefits of their knowledge, skills, patience, competency and professionalism. Thank you so much for leaving Donna a review - this goes a long way for us too.
Naturally, if the team here can assist with anything, please do not hesitate to contact us.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very helpful and excellent service very…
Very helpful and excellent service very happy
9 de abril de 2025
Ear wax removal
The doctor, Teresa was very bubbly and made me feel comfortable and did a great job my ear was very blocked up and it took a while but my hearing has never been better
28 de março de 2025
Very positive experience
My experience of dealing with Hidden Hearing compared to my previous hearing clinic was very positive. I felt that the service was more comprehensive, and the advice I was given appears to be more tailored to my needs than I have previously experienced.
27 de março de 2025
Avaliação não solicitada
Had amazing experience
Had amazing experience
All staff very friendly and had very good check
22 de março de 2025
Friendly and helpful
8 de março de 2025
The company’s staff.
The most important aspect of hidden hearing is the wonderful staff. Cady has been to our home on a few occasions and impressed us by her friendly manner and excellent knowledge.
We are both extremely happy with the service.
12 de março de 2025
Personalised Care for Everyone by Experts
I have been supported by Hidden Hearing for many years. They provide an excellent individualised service whether it be through their thorough testing procedures or clear advice on the most suitable hearing aid. Prior to testing the client is informed of the process and then clearly shown the results on screen with comparison with previous tests. Added of course with a very warm welcome and a comfortable environment.
11 de março de 2025
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