Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
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Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... Ver mais
A empresa respondeu
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... Ver mais
4,9
Excelente
180 avaliações
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Excellent service
Excellent service, from booking at reception to wax removal & hearing test.
Every step clearly explained & carried out in a professional manner. Highly recommend.
4 de novembro de 2025
Avaliação não solicitada
Friendly, professional staff.
Today I went for ear wax removal. The procedure was done in a professional manner, each step explained to me clearly. I won’t leave it so long until I visit next time.
28 de outubro de 2025
…First visit
Very helpful with clear explanations and predominantly no pressure, which was great. Certainly not rushed either.
18 de outubro de 2025
Friendly and welcoming
Friendly and welcoming. All staff make you feel at home. The treatment is explained very clearly and carried out very professionally. I would highly recommend this company.
16 de outubro de 2025
Great service and the hearing test was…
Great service and the hearing test was excellent. The knowledge of what they know about hearing is good the all the latest technology is good to know and Donna is excellent.
8 de outubro de 2025
Annual hearing check
Chloe was so thorough and professional and made the whole experience a pleasant one.
8 de outubro de 2025
Worth a try…
Donna is very thorough and explains everything well. Anyone experiencing hearing problems should try hidden hearing.
3 de outubro de 2025
Everything was explained clearly
Everything was explained clearly - before and after each part.
Staff were friendly and efficient.
30 de setembro de 2025
Excellent experience
Reception at Aberdeen & then Carol-Ann were very pleasant & made me feel valued as a customer. Carol-Ann was extremely knowledgeable & very patient answering all my husband’s questions even though it was me getting a hearing test. 😊 Highly recommend going for such a thorough hearing test. Thank you
29 de setembro de 2025
Avaliação não solicitada
Excellent experience with Carol- Anne…
Excellent experience with Carol- Anne and Theresa, both a credit to Hidden Hearing, Aberdeen. Initial hearing check appointment with Carol-Anne showed ear wax removal required and this was completed by Theresa. Carol-Anne then carried out hearing checks for both wife and I. Very detailed and informative consultation and will both return for another check in 12 months. Highly recommended.
26 de setembro de 2025
Avaliação não solicitada
Very comprehensive and all tests well…
Very comprehensive and all tests well explained
27 de setembro de 2025
Very efficient and friendly
23 de setembro de 2025
Had an excellent experience. Very knowledgeable staff. The whole process was well
Had an excellent experience. The process was very well explained and executed. Will definitely use them again.
24 de setembro de 2025
Donna made the visit great
Donna made the visit great. She explained everything very clearly and was very patient with me when doing her tests, don't ever let her go!
18 de setembro de 2025
Hearing Test
Carole-Anne was brilliant for my hearing test. Very informative throughout the whole process.
10 de setembro de 2025
Avaliação não solicitada
Annual Review
My annual review went extremely well and Donna was her usual brilliant self explaining everything clearly and making the adjustments to my hearing aids as necessary. Very professional service.
5 de setembro de 2025
Thorough and very helpful
New consultant to me. He was very efficient, thorough through out and helpful detail every step of the process
23 de agosto de 2025
Careful and attentive
Despite a difficult wax removal , I was kept informed of progress and ultimately the offending wax blockage was removed. Belinda was very patient and careful and I am happy to return next year for hopefully an easier procedure
11 de agosto de 2025
Very honest about all the hearing aids.
8 de agosto de 2025
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